A Lean Journey: Lean Management from the Gemba - 0 views
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Joe Bennett on 02 Apr 14Gemba walks are not to be confused with management by walking around (MBWA). The primary purpose of Gemba walking is to teach. When you are the Gemba walker, you are playing the role of sensei (mentor, coach, teacher). The role of the sensei is to ask questions, introduce new tools and approaches, stimulate new thinking, teach, and (sparingly) to give advice.