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Tana Ingram

Social Media Technical Communication: Developing Audience-Centered Content | Content fo... - 1 views

  • This process is really how we already incorporate comments and feedback from our internal content reviewers. With social media, the notable difference is we are using new tools (something technical communicators already know how to leverage quite effectively) and collaborating with our customers first-hand, rather than the customer surrogates and product specialists (product management, marketing, sales, engineering, quality assurance, and customer support) who technical communicators ordinarily rely on for the audience and product information we are already responsible for integrating
  • Rich Maggiani describes social media as “all about community by engaging people through interactions and conversations around a shared goal” (p. 20). He goes on to propose a new model for technical communication, known as– “social media technical communication
  • Through social media, technical communicators are moving from a standard one-to-many communication, to a many-to-many communication, where the content becomes a “collaborative effort, combining the knowledge of all participants
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    A good article about not only knowing your audience, but also about using new technology.
James Fields

D#1.0 HW#13 Towards a Sense of Ethics for Technical Communication - 2 views

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    It is a good article written from the students perspective about ethics in technical writing. D#1HW13
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    An interesting article on the ethical position of a technical writer and the various roles the writer has.
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    An interesting article on the ethical position of a technical writer
Nicole Rogers

D 1.1 Hw 3 - Best of 3 Websites Chp 1 Technical Comm Workplace « NikkiPickle'... - 2 views

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    This is my favorite of the three articles I picked because it hits on an interesting observation that "People don't learn from information; they learn from other people." And it's more about how people use technical writing to communicate with other people.
anonymous

Technical Communication with 2009 ... - Google Books - 0 views

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    I own this textbook and it really is my best tool for writing instructions successfully. There is no preview on Google Books, but if you are really interested, look it up at your closest library. Part 2 helps you plan the document.
Jordin Mitton

D#2 HW#8: Online Technical Writing: Instructions - 0 views

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    This not only shows how to write directions but is specifically for technical communications. 
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    This will be very helpful with project 1 because not only does it tell you how to write instructions, it also is specifically for technical communications, which will be needed in project 1.
Anthony Sanchez

D#1.0 HW#13 Dorbin Chapter 1 Supplement - 1 views

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    A website that gives some examples of effective technical communication.
Jennifer Richards

D1.0 HW#13: Characteristics of Effective Technical Communication - 0 views

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    Clear and Precise beginning techniques to effective writing and communication. Probably the basics that we all know but more in detail!
Michael Poulos

D#1.1, HW#3--Community of Technical Writing articles - 2 views

shared by Michael Poulos on 24 Jan 10 - Cached
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    TECHWR-L (that's "tech-whirl") is the Internet-based community and resource for technical communicators worldwide.
Desaray Klimenko

TWC 301 D#1 (13) Desaray K - 0 views

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    There is always a lot of talk about ethics in a workplace and being that a technical/professional communication works with a variety of people and groups that range from in careers and authorities. I believe it is crucial to learn these ethics to successfully produce your and yourself! http://www.sideroad.com/Management/ethics_in_the_workplace.html
Shay O'Neill

Technical communication - 0 views

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    This overview of technical communication was helpful as it coincides with the first chapter introduction but also gave some history and in depth look at parts of the chapter.
Norma rubio

IBM - United States - 0 views

shared by Norma rubio on 13 Feb 10 - Cached
    • Norma rubio
       
      In the About IBM section of this website you can find a link to Global Innovation Outlook, that I have highlighted in pink.
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    On page 104 of the book 'Technical Communication in the 21st Century' you can find IBM's National Language Support Reference, however IBM is not only a good source for identifying a country's official language but also IBM provides lots of resources for business and globalization.
kathinunley

Technical Communication - MindMeister Mind Map - 3 views

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    D#1.1 HW#4 Kathi Nunley
James (Mitch) Thompson

(D7, H1) Link 3:Good Documentation Practices - 0 views

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    This is a link to a short slideshow by John Berga covering some of the basic and best practice suggestions for creating good documentation. The slideshow is aimed at a corporate audience and therefore especially relevant to technical communicators working in such environments. Although there is little in-depth material in this link, it appears to offer sound advice that relates to general documentation procedure.
Tana Ingram

American Rhetoric: Definitions of Rhetoric - 1 views

  • Gerard A. Hauser: "Rhetoric is an instrumental use of language. One person engages another person in an exchange of symbols to accomplish some goal. It is not communication for communication's sake. Rhetoric is communication that attempts to coordinate social action. For this reason, rhetorical communication is explicitly pragmatic. Its goal is to influence human choices on specific matters that require immediate attention."
    • Tana Ingram
       
      This definition seems apply more to technical writing than some of the others.
  • John Locke: "[Rhetoric,] that powerful instrument of error and deceit."
  • ...3 more annotations...
    • Tana Ingram
       
      Ha! This definition makes me think of the bad rap the word "rhetoric" gets from its use by politicans and smooth talkers.
  • The primordial function of rhetoric is to 'make-known' meaning both to oneself and to others.
  • "The strategic use of communication, oral or written, to achieve specifiable goals."
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    Scholarly definitions of rhetoric
Rochelle Drinon

D#1.1, HW#3-- Micron - What is Technical Writing? - 1 views

shared by Rochelle Drinon on 24 Jan 10 - Cached
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    I didn't realize that my favorite link was already shared by Valerie! I'll post my second favorite link, too. I think that this site has a very concise approach of defining and giving examples of technical communication.
Norma rubio

Homepage : UNESCO-CULTURE - 0 views

    • Norma rubio
       
      The UNESCO as mention in the book 'Technical Communication in the 21st century,' page 106, is a good source to find literacy rates in other countries that can influence a workplace writer's appoach toward a given document, however it is also a good source to learn about cultures. Achieving a better understanding of other cultures and learning to respect and their believes is key to effective transnational communication.
Tana Ingram

Japan Association of Translators » Working with Translators - 0 views

    • Tana Ingram
       
      I hadn't thought about the difference between translating and interpreting
    • Tana Ingram
       
      OOps, messed up the highlighting! I don't know how to delete that. What I wanted to note was that I thought it was interesting that it is rare to find a translator who can translate well both ways.
  • 日本翻訳者協会 Working with Translators What is the difference between translating and interpreting? Translation means the transfer of written messages from one language to another, while interpreting refers to the transfer of spoken messages. Sometimes ‘translation’ is used as a generic term covering both practices, but when hiring someone’s services it will be less confusing if you distinguish between these different skills. What can a professional translator do for you? give you access to documents written in a language you don’t understand enable you to communicate your views in another language enhance the image of your company or organization by producing a professional document that is accurate and uses a style and terminology that are consistent and appropriate for your target audience help sell your products or services and ensure that a bad translation does not compromise your reputation or the quality of your products or service save you money by reducing the number of errors in your documents and eliminating delays and the need for expensive patch-up jobs later save you the worry and problems that arise from working with amateurs save you from possible embarrassment by pointing out any problems in cross-cultural communication. If you care about the quality of the end product, it is essential to use a professional translator rather than somebody who simply has a knowledge of two languages. What are the qualities of a good translator? a sophisticated understanding of the foreign language an understanding of the topic being translated an ability to transfer ideas expressed in one language into an equally meaningful form in the other language an above-average capacity to write well in the target language (the language in which the translation is written), using language appropriate for the topic and readership broad general knowledge a sound knowledge of the two cultures involved mental agility sensitivity and attention to detail an understanding of specialized terminology in the field of the translation and a willingness to do further research if necessary training or experience. Translation is more than just a mechanical exercise in looking up words in a dictionary and substituting the grammatical constructions of one language for those of another. Often there is no one-to-one equivalence between words in different languages–for instance, a particular word might have different emotional connotations in the other language. A professional translator will be aware of these potential difficulties and know how to cope with them. What are the characteristics of a good translation? Accuracy, logic and clarity in expression are key characteristics of a good translation, along with an appropriate tone and level of language (e.g., level of formality or technicality). On-time delivery is also essential. Above all, a translation must fulfil the function you require of it. With a translation for use in court, accuracy will be of paramount importance, even if the translation reads somewhat awkwardly, whereas with texts for publication it is vital that the translation reads smoothly. Tell the translator about your needs, what and who the translation is for, and what you expect the final product to look like. This won’t take a minute, but could save you a great deal of money and frustration and will help ensure a good translation. Can translators work in both language directions equally well? It is very rare
  • Clients are sometimes surprised at the high cost of translations.
Evan Richardson

Rhetoric - Wikipedia, the free encyclopedia - 1 views

    • Andy Blood
       
      Invention? Meaning to make things up???
    • Shay O'Neill
       
      The most important part I felt was the three appeals to the audience.
  • Rhetoric is the art of using language to communicate effectively
    • Evan Richardson
       
      This definition hits all the points
  • Public relations, lobbying, law, marketing, professional and technical writing, and advertising are modern professions that employ rhetorical practitioners
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  • Theorists generally agree that a significant reason for the revival of the study of rhetoric was the renewed importance of language and persuasion in the increasingly mediated environment of the 20th century (see Linguistic turn) and through the 21st century, with the media focus on the wide variations and analyses of political rhetoric and its consequences. The rise of advertising and of mass media such as photography, telegraphy, radio, and film brought rhetoric more prominently into people's lives. Reflecting this, more recently the term rhetoric has been applied to media forms other than verbal language, e.g. Visual rhetoric. The goal is to analyze how non-verbal communication persuades. For example, a soft drink advertisement showing an image of young people drinking and laughing is making the case that the consumer, by using the product, will be healthy and happy.
    • Sonia Navarro
       
      Just as the book defines rhetoric and also mentions Aristotle. Although WikiPedia goes more into detail about rhetoric.
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    wikipedia definition of rhetoric
Norma rubio

Supporting your Talk with Visuals - 0 views

    • Norma rubio
       
      This is a good tool offered by the University of Toronto. The article "Supporting your Talk with Visuals," provides good tips for adequatly formatting visuals in powerpoints which is a form of technical communication.
Sonia Navarro

rhetoric - definition of rhetoric by the Free Online Dictionary, Thesaurus and Encyclop... - 0 views

  • A style of speaking or writing, especially the language of a particular subject
    • Sonia Navarro
       
      Here you see a similar set of words to that of dictionary.com's definition of rhetoric.
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    I decided to comment on this definition out of the three I bookmarked. I felt that it gave me a greater insight on the meaning of rhetoric, but I'd also have to say our "Technical Communication in the 21st Century" book provided the most information on the topic
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    I thought this was an interesting article on the problems and benefits of Transnational Communication historically and present day.
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