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Customers today want more control over their accounts, and they want to do so using their preferred channels. They'll remain loyal to a service provider that delivers a simple, personalized, digital, omnichannel self-care experience. And most importantly, they expect their requests to be addressed as quickly as possible, round-the-clock.

Alepo's #Omnichannel #selfcare solution lets you introduce #AI #chatbots for social platforms, voice assistants, web and mobile support, and more. #OmnichannelStrategy boosts #customerexperience and #customerengagement, accelerates inbound sales and marketing leads, and lowers OPEX. Learn more: https://www.alepo.com/products-servic... #cxtransformation #Omnichannelselfcare

In this case study, we learn how SaskTel, a leading Canadian ICT provider, launched Lüm Mobile, Canada's first all-digital mobile membership program, with 91% lower operational costs than traditional mobile brands. SaskTel achieved this milestone by using Alepo's innovative Zero-Touch Network Solution, which enabled the deployment of a fully virtualized network service with a host of innovative use cases, omnichannel, web and mobile self-care, and a brand website, among others.