Group items tagged

Alepo's #Omnichannel #selfcare solution lets you introduce #AI #chatbots for social platforms, voice assistants, web and mobile support, and more. #OmnichannelStrategy boosts #customerexperience and #customerengagement, accelerates inbound sales and marketing leads, and lowers OPEX. Learn more: https://www.alepo.com/products-servic... #cxtransformation #Omnichannelselfcare

Customers today want more control over their accounts, and they want to do so using their preferred channels. They'll remain loyal to a service provider that delivers a simple, personalized, digital, omnichannel self-care experience. And most importantly, they expect their requests to be addressed as quickly as possible, round-the-clock.