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Digital transformation is essential for mobile network operators today, as they compete to introduce more digital services for their subscribers. Modernizing their networks requires them to migrate their existing services to a next-gen platform. However, data migration is a massive undertaking for any operator. It involves a host of complex processes and getting them right is crucial, as it involves critical and sensitive information about the network and its customers. Before chalking out their strategy, there are a host of factors that operators must consider. For instance, cleansing data before the actual migration ensures they only transfer what's relevant and essential, and sensitive data needs an added layer of security. Operators also need to define what type of migration is right for them, depending on their network's unique needs. There's no one-size-fits-all strategy. Operators can take the big bang approach or migrate in phases. Next, it's important to understand the intricacies of storage migration, application migration, database migration, and business process migration. At Alepo, we've developed a five-step plan to help devise a failproof migration strategy for our operator-clients. Our robust migration strategy has helped several Tier-1 operators to seamlessly transition to new platforms. Download the white paper to learn about different migration approaches, best practices, recent case studies, and how to plan a seamless migration: https://bit.ly/3Ka17Y0

Learn how to build a robust migration strategy for telecom network operators to avoid the common challenges and pitfalls of migrating to a modern next-gen platform.

Explore AI Agent Assist role in telecom customer care: Boosting efficiency, personalization, and CX. Uncover its benefits & implementation strategies in this blog.

Don't miss out on our upcoming webinar! Are you part of the 45% concerned about declining customer service? Join Lüm Mobile, a flanker brand of SaskTel Canada, and Alepo Technologies for an exclusive webinar in partnership with Cavell Group. Discover strategies to revolutionize customer experience (CX) in the Communications Service Provider industry! Gain insights into: Consumer sentiments surrounding CX The pivotal role of CX for consumers and brands alike Lüm Mobile's case study: embarking on an all-digital journey The game-changing potential of Generative AI in CX Plus, Cavell Group will share invaluable research on industry trends. Date: Wed, Jun 05 Time: 8:30 PM - 9:30 PM GMT+5:30 Register here: https://bit.ly/4duYKyV

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

WiFi Calling (VoWiFi) offers a market-ready solution for mobile operators to expand their network coverage, especially indoors, combating OTT