5G has massive innovation and monetization potential for service providers. The key to unlocking this potential is to implement a robust digital Business Support System (BSS).
A digital BSS helps operators implement innovative business models. In fact, it's beneficial to modernize this infrastructure even before rolling out 5G, as it lets operators implement and monetize key 5G use cases even on previous-generation networks.
A digital BSS overcomes the limitations of legacy BSS, helping service providers meet evolving customer demand for more digital services. It not only lets CSPs introduce differentiated services but also automate business processes.
The digital BSS also provides an elastic, modern, and convergent system that can be virtualized.
It also supports 5G capabilities such as real-time rating, metering, and charging for advanced digital services, monetization models like partner settlements (B2B2X), and more.
Its top benefits include:
✔️ Phase-wise or rapid deployments
✔️ Accelerated monetization of use cases
✔️ Centralized product catalog management
✔️ Improved CRM
✔️ Efficient revenue management
✔️ Enhanced partner management
✔️ Automated omnichannel support
Read the full blog post to learn about these benefits in more detail: https://bit.ly/3NTDmpc
As more subscribers choose digital touchpoints to interact with their service providers, it's increasingly evident that zero-touch networks are the future of telecom.
The zero-touch network lets you:
- Digitize CX
- Accelerate lead generation and sales
- Automate support with AI chatbots
- Reduce CAPEX with cloud deployment - no physical infrastructure
- Optimize resources - no physical stores, live agents
- Leverage data to drive ROI
Where do you begin? Watch our webinar: https://www.alepo.com/webinar-zero-touch-networks-digital-first-cx/
Digital transformation gives several benefits to the telecom operators, including CX transformation, automation, key data insights, digital innovations, and more.
Alepo's BSS Transformation lets service providers upgrade their legacy Business Support Systems (BSS) to a truly digital 5G-ready BSS stack, empowering them to deliver digital-first customer experiences and automate business processes. With a fully modular BSS, Alepo offers digital transformation options to suit every context: full-stack deployment for greenfield operators, complete replacement of a legacy stack, or adding adjunct systems that operate alongside legacy BSS in a phased approach.
OneBill's recurring billing helps businesses automate and streamline their recurring billing operations by configuring different billing frequencies & billing cycles, sending custom invoices for specific customers, configuring payment due dates, and setting up dunning and collections workflows.
Alepo's cloud-based Broadband AAA facilitated Wind Telecom's FTTx network modernization and introduced new services and automation while growing subscribers.
Dive into this video to discover how our generative AI platform is revolutionizing the telecom industry, supporting customer service agents, and enhancing user experience. Witness the power of the SmartTel (fictitious telecom) Agent Assist Bot in providing real-time data, automating tasks, upselling guidance, and so much more. From streamlining ticket classification to offering real-time sentiment analysis, TelcoBot.ai ensures unparalleled support for telecom operators. Also, guaranteeing no query is too complex and no concern goes unaddressed.
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OneBill enables you streamline your end-to-end revenue operations, from launching & monetizing your products and services, automating your entire billing & revenue operations, expanding into new markets, grow and retaining customers, to enabling revenue growth and scaling your business with ease.
OneBill Accounts Receivable Software helps you increase your business cash flow by automating the invoicing and collection processes. With our accounts receivable module, businesses can get their billing and accounting team to look at invoices generated during a specific period, take a stock of invoices which have not been paid, or track the payments received.
OneBill's Billing & Revenue Management System (OneBill BRM) is a fully-integrated enterprise application that helps you scale and automate billing operations and ensure revenue tracking accuracy. It enables you to efficiently calculate product usage, apply the relevant charges, develop and manage invoicing, send payment reminders, facilitate online payments, and track and categorize revenue for accounting and reporting purposes.
Don't miss out on our upcoming webinar!
Are you part of the 45% concerned about declining customer service? Join Lüm Mobile, a flanker brand of SaskTel Canada, and Alepo Technologies for an exclusive webinar in partnership with Cavell Group. Discover strategies to revolutionize customer experience (CX) in the Communications Service Provider industry!
Gain insights into:
Consumer sentiments surrounding CX
The pivotal role of CX for consumers and brands alike
Lüm Mobile's case study: embarking on an all-digital journey
The game-changing potential of Generative AI in CX
Plus, Cavell Group will share invaluable research on industry trends.
Date: Wed, Jun 05
Time: 8:30 PM - 9:30 PM GMT+5:30
Register here: https://bit.ly/4duYKyV