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As more subscribers choose digital touchpoints to interact with their service providers, it's increasingly evident that zero-touch networks are the future of telecom. The zero-touch network lets you: - Digitize CX - Accelerate lead generation and sales - Automate support with AI chatbots - Reduce CAPEX with cloud deployment - no physical infrastructure - Optimize resources - no physical stores, live agents - Leverage data to drive ROI Where do you begin? Watch our webinar: https://www.alepo.com/webinar-zero-touch-networks-digital-first-cx/

5G has massive innovation and monetization potential for service providers. The key to unlocking this potential is to implement a robust digital Business Support System (BSS). A digital BSS helps operators implement innovative business models. In fact, it's beneficial to modernize this infrastructure even before rolling out 5G, as it lets operators implement and monetize key 5G use cases even on previous-generation networks. A digital BSS overcomes the limitations of legacy BSS, helping service providers meet evolving customer demand for more digital services. It not only lets CSPs introduce differentiated services but also automate business processes. The digital BSS also provides an elastic, modern, and convergent system that can be virtualized. It also supports 5G capabilities such as real-time rating, metering, and charging for advanced digital services, monetization models like partner settlements (B2B2X), and more. Its top benefits include: ✔️ Phase-wise or rapid deployments ✔️ Accelerated monetization of use cases ✔️ Centralized product catalog management ✔️ Improved CRM ✔️ Efficient revenue management ✔️ Enhanced partner management ✔️ Automated omnichannel support Read the full blog post to learn about these benefits in more detail: https://bit.ly/3NTDmpc

Alepo's cloud-based Broadband AAA facilitated Wind Telecom's FTTx network modernization and introduced new services and automation while growing subscribers.

Digital transformation gives several benefits to the telecom operators, including CX transformation, automation, key data insights, digital innovations, and more.

Alepo's #Omnichannel #selfcare solution lets you introduce #AI #chatbots for social platforms, voice assistants, web and mobile support, and more. #OmnichannelStrategy boosts #customerexperience and #customerengagement, accelerates inbound sales and marketing leads, and lowers OPEX. Learn more: https://www.alepo.com/products-services/omnichannel-self-care/ #cxtransformation #Omnichannelselfcare