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Alepo's BSS Transformation lets service providers upgrade their legacy Business Support Systems (BSS) to a truly digital 5G-ready BSS stack, empowering them to deliver digital-first customer experiences and automate business processes. With a fully modular BSS, Alepo offers digital transformation options to suit every context: full-stack deployment for greenfield operators, complete replacement of a legacy stack, or adding adjunct systems that operate alongside legacy BSS in a phased approach.

Welcome to the future of customer service with Alepo TelcoBot.ai's AI Virtual Agent. Powered by cutting-edge Generative AI, this advanced chatbot offers subscribers an unparalleled interactive experience. Say goodbye to the limitations of traditional chatbots. Unlike rule-based systems, AI Virtual Agent harnesses the power of Large Language Models (LLMs) to engage in deeply human-like conversations. It understands the nuances of each interaction, providing contextually relevant and dynamic responses. Watch the video to see how AI Virtual Agent masterfully handles various customer queries. Fine-tuned for specialized tasks, it excels in understanding and responding in natural language, making every interaction intuitive and effective. The AI adapts its persona in real-time, whether acting as a sales agent or customer support representative, personalizing the experience for each user. But the AI Virtual Agent doesn't just converse; it resolves. By seamlessly maintaining context and integrating with backend IT systems, it efficiently completes tasks, boosts customer satisfaction, and significantly improves first-call resolution rates. The results speak for themselves - high task completion and reduced escalations to human agents. Throughout every interaction, users' privacy and security remain paramount. Advanced security measures ensure that each conversation is safe and confidential, earning their trust with every engagement. Join us on the transformative journey where innovation meets interaction. Embrace the future of customer service with Alepo TelcoBot.ai's AI Virtual Agent and elevate the customer experience to new heights. To learn more about Alepo TelcoBot.ai, please visit https://bit.ly/453eTXL

Boost customer experience (CX) with generative AI. Watch the webinar for expert insights on gen AI solutions that reduce churn, cut costs, and delight customers.

SaskTel's Lüm Mobile transformed customer service experience with Alepo's generative AI virtual agent. Alepo AI Virtual Agent is powered by generative AI technology.

Don't miss out on our upcoming webinar! Are you part of the 45% concerned about declining customer service? Join Lüm Mobile, a flanker brand of SaskTel Canada, and Alepo Technologies for an exclusive webinar in partnership with Cavell Group. Discover strategies to revolutionize customer experience (CX) in the Communications Service Provider industry! Gain insights into: Consumer sentiments surrounding CX The pivotal role of CX for consumers and brands alike Lüm Mobile's case study: embarking on an all-digital journey The game-changing potential of Generative AI in CX Plus, Cavell Group will share invaluable research on industry trends. Date: Wed, Jun 05 Time: 8:30 PM - 9:30 PM GMT+5:30 Register here: https://bit.ly/4duYKyV

Unlock the power of 5G Digital BSS to accelerate BSS Transformation. Leverage future-ready Digital BSS to enhance customer experience and drive business growth.

Operators are making massive network investments to roll out 5G. No doubt, 5G provides a huge opportunity for innovative ideas, services, and business models. But what revenue streams will ensure that CSPs can swiftly derive ROI? The consumer segment holds massive monetization potential, from high-speed offerings to last-mile connectivity. Operators can leverage data to provide unique and personalized experiences. Private networks have the potential to revolutionize the enterprise segment. They will help transform business operations and support a host of advanced use cases across industries. Operators can build a diverse ecosystem of partnerships, supported by new B2B, B2C, and B2B2X business models. Finally, building dedicated slices will help optimize the use of network resources, benefiting both the customer and service provider. How can telcos get the most out of these revenue sources and how can the 5G Core help? Read the full blog post: https://www.alepo.com/5g-revenue-streams-for-telcos/ #5G #Telcos #5GC #enterprise5g #iot #5GTechnology #networkslicing

Alepo's AI-powered Digital Self-Care solution lets telecoms transform the customer service experience. Boost satisfaction, reduce costs, and drive revenue growth.