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Jeff G

Create a Participatory Knowledgebase on a Wiki - 0 views

    • Jeff G
       
      We seem to be doing ok, being that we have some team spaces and other more public topical spaces...
    • Jeff G
       
      We have teams spaces and topical spaces, this is good.
    • Jeff G
       
      It will be nice when we get to a point where we can get people to ask this question.
  • ...3 more annotations...
  • Here, he argues the wiki shouldn’t mimic the existing organizational structure because that won’t help break down information silos.
  • Here, he’s suggesting that it’s not very useful to just use the wiki as a dumping ground for content that’s idle.
  • ttached the final report to the wiki
Jeff G

Library clips :: How do wikis and blogs fit together? :: October :: 2008 - 0 views

  • One way is to think of the stock and flow model, wikis have perpetually re-edited pages, whereas blogs have a stream of date-based entries just like newspaper articles.
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    How do wikis and blogs fit together?
Jeff G

Wikis at Work - Defining Requirements in a New Way - 0 views

  • We have one client working with Ford that is using the wiki to draft requirements. They created a template, use it to start new requirements documents, and then work collaboratively with the clients to fill them out and update them. The permissions are tuned so only the appropriate team members have edit access to the specific wiki pages. The project is very efficient, and the customer is very happy to have full visibility into the process as it unfolds. They are now using wiki pages for other project deliverables like meeting notes, testing plans, and other important documents.
Jeff G

Wiki to the rescue! - 0 views

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    Another crucial benefit was that the number of helpdesk queries significantly decreased. No longer were we receiving the simple requests because students were searching the wiki for the answers.
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    "Another crucial benefit was that the number of helpdesk queries significantly decreased. No longer were we receiving the simple requests because students were searching the wiki for the answers."
Jeff G

Wikinomics » Blog Archive » Wiki collaboration leads to happiness - 0 views

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    Perfect illustration of email vs a wiki for collaboration.
Jeff G

Does George W. Bush use a wiki? - 0 views

    • Jeff G
       
      Amen to less email!
  • With the wiki, federal agencies compiled a database of 13,496 earmarks in 10 weeks. In the old days, it would have taken six months to get the information to the OMB.
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    Great example on how the wiki cut down on the time required to get something done.
Jeff G

Library clips :: Wiki for gathering a list, and the need for comments and notifications... - 0 views

  • No need for the person in charge to spend time compiling all the emails, deleting the duplicates, and cutting ‘n pasting a list into a document.
  • The email read something like, “Can everyone please email me a list of issues with [our system] and then [this person] will go through all the emails make a list in a document.”
  • I took the essence of it and put it on the wiki on their behalf…we need to discipline people out of old habits.
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    Glad our wiki has comments!
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    The dreaded reply back to me with your updates
Jeff G

Webinar Video: Improve Business Productivity Using Wikis - 0 views

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    Webinar on improving business productivity with wikis
Jeff G

Creating Mozart: Enterprise Wikis at Chevron Richmond - 0 views

  • The young guns argued for complete openness – or no locking of pages. The more senior refinery folk liked the command and control way – or “lock ‘em up”. I’m a young gun (so I like to think), thus the latter was a wiki anti-pattern to me. “It’s just not the wiki way,” became my mantra about command and control.
  • The elephants, I found, tended to be the more senior folk and were weary of new tools.
  • “Well”, I said, “those other tools didn’t allow you to freely express yourself to share the valuable knowledge you carry around in your head
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  • They inherently understood that it was the wisdom of the crowd that would turn their original scores into masterpieces. 
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    Wiki adoption story involving Chevron.
Jeff G

How 300,000 IBM employees use Bluepedia wiki - 0 views

    • Jeff G
       
      This is exactly what we need to do with our wiki.
  • BluePedia is an encyclopedia of general knowledge about IBM,
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    This is what we were trying to do with the BP space. General information on World Vision and identification of subject matter experts.
Jeff G

Library clips :: Support team knowledge : blog and wiki? :: April :: 2008 - 0 views

  • This means that solutions will not be published as a blog post, but rather in a wikipage. Instead the blog can be used to publish quick news to notify support staff of a new solution in the wiki.
Jeff G

5 Effective Wiki Uses - Website Magazine - Website Magazine - 0 views

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    5 uses of a wiki, project management, customer/client collaboration, documentation, online community, and policies FAQ best practices
Jeff G

Connecting Geometrica: HQ, Plant and Global Project Sites - 0 views

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    Fantastic case study on how to use a wiki for project management
Jeff G

Top 10 Enterprise Web Products of 2008 - ReadWriteWeb - 0 views

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    Yet another award for this amazing wiki company. Kudos to the Aussies for creating such an amazing product!
Jeff G

Close to the tipping point? Interview with Jemima Gibbons - 0 views

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    Rank and file employees are often afraid that if they put all their knowledge into a wiki, they won't be needed any more but the opposite is true. If you hold onto your knowledge, all you are is an overpaid security guard. Once you start sharing your knowledge and collaborating with other people you become more valuable to your company. You're more likely to have your job outsourced when you're not contributing knowledge.
Jeff G

Web 2.0 scores successes in the enterprise | InfoWorld | News | 2008-06-18 | By Paul Krill - 0 views

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    Mostly about internal social networks but has some interesting stats like lower turnonver amongst those using the wiki.
Jeff G

Case Study: moving from email to wikis at work - 0 views

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    PODCAST. Great points on people who dont want to share knowledge.
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