Wiki to the rescue! - 0 views
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Jeff G on 12 Aug 08Another crucial benefit was that the number of helpdesk queries significantly decreased. No longer were we receiving the simple requests because students were searching the wiki for the answers.
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Jeff G on 12 Aug 08"Another crucial benefit was that the number of helpdesk queries significantly decreased. No longer were we receiving the simple requests because students were searching the wiki for the answers."