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nouhaila_zaki

M-Pesa: a Mobile Money success story from Kenya - Technology and Operations Management - 0 views

  • Given the up-front costs of acquiring agents, it is tempting for mobile money providers to want to take short cuts and minimize the agent-to-customer ratio. However, this does not set an individual agent up for success. If Safaricom were to recruit too few agents, customers would find M-Pesa difficult to use and difficult to access.. On the other hand, if there were too many agents, many of them would not be able to generate enough business to cover the cost of managing their e-cash and cash liquidity. As a result, they would stop maintaining their electronic money float and cash balances. M-Pesa’s success lies in the fact that they grew their agent network at the same pace as their customer base, keeping transactions per agent per month steady at around 1,000 / agent / month.
  • According to a McKinsey report on Mobile Money, proximity of nearest agent makes a significant impact on transaction volumes. “When a cash agent is more than 15 minutes away, mobile money has relatively little appeal, and customers use it once or twice a month. But when the agent is less than 10 minutes away, usage rises to 10 times a month—and for those within 2 minutes of an agent, to 30 times a month.” Safaricom spread its agents out across Kenya so as to truly enable network effects and enable Kenyans to send e-cash to their family members and friends even if they did not live in the same geography.
  • Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS.
    • kenzabenessalah
       
      M-PESA gives people the option of converting their e-cash to real cash which is not the case in most services.
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  • Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS. Cash-in / cash-out operations take place at one of many designated M-Pesa retail outlets, also known as “agents”. These agents are not employed by Safaricom, but are simply retailers / regular businessmen and women that are ‘authorized’ to trade e-cash for real cash.
    • ghtazi
       
      m-pesa is a company that allows its customers to convert between e-cash and real cash.
  • Although some of M-Pesa’s initial success could be attributed to a uniquely favorable context for mobile-payments (strong customer need, welcoming regulatory environment, support from banks, strong brand awareness of Safaricom), its rapid and sustained growth was only possible due to a thoughtful operating model design, particularly regarding M-Pesa’s “agent network.”
    • nourserghini
       
      M-pesa's success goes back to its advantageous situation in Africa as well as it successful operating model design.
  • Revenue from transaction fees that Safaricom collects via the agent during cash withdrawal operations and transfer operations (depositing money into mobile wallet is free). Reduce Safaricom customers’ churn, improve engagement, lifetime value etc.
    • sawsanenn
       
      This excerpt shows the business model that M-pesa follows and thier values
    • nouhaila_zaki
       
      This excerpt is important because it reports the two ways in which Safaricom makes value through M-Pesa: on the one hand revenues from transaction fees collected via agents, and on the other hand, the reduction of Safaricom customers' churn.
  • Safaricom pays commission to its “agents”, usually on a monthly basis, based on metrics such as transactions per branch, customers per branch, and quantities transacted, etc. Because it takes agents a couple months to ‘ramp up’ at their branch by attracting M-Pesa customers and convincing them to start transacting, the business model of M-Pesa incurs significant up-front costs and is one of the reasons many mobile-money deployments fail in the early days. Mobile-Money becomes profitable only when it goes viral. According to a McKinsey report, to make mobile money for the unbanked commercially viable, operators and telco’s like Safaricom “must sign up 15 to 20 percent of the addressable market.”
    • nouhaila_zaki
       
      This excerpt describes M-Pesa's business model, which consists of paying commissions to agents, incurring significant up-front costs and relying on mobile-money to become viral for success.
  •  
    I think that it's interesting to see that agents are playing a vital role in the success of M-Pesa in Kenya. The company knew about the costs related to acquiring agents, but they also knew that recruiting too few agents will kill the solution M-Pesa is providing. In addition to that, M-Pesa tried to spread its agents all over Kenya to make their solution available and easy to access anywhere in Kenya.
ghtazi

Mukuru and WorldRemit Partner to Further Expand Remittance Service into Southern Africa... - 0 views

  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • nouhaila_zaki
       
      This excerpt is important because it reflects the reasons for the partnership between Mukuru and WorldRemit, and the positive consequences emerging from it (suppression of transfer charges).
  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • sawsanenn
       
      this excerpt is important because it also shows how Mukura and Worldremit work as partners
  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • ghtazi
       
      this part is very important because it shows us that thanks to the collaborations of the companies, it enables them to guaranteed cash all the time to its customers with no cash out charges.
sawsanenn

10 Things You Thought You Knew about M-PESA - 2 views

  • The M-PESA cash merchants (or ‘agents’ in M-PESA parlance) pre-buy mobile money so that they can sell it against cash to the customers who come to their retail store for cash-in operations. They are investing their own working capital and are not intermediating someone else’s funds. For cash-out operations, they sell their cash and buy mobile money instead. Consequently, the cash and M-PESA balances that cash merchants manage and store are always their own.
    • tahaemsd
       
      Cash merchants are mainly super users, who resell their own working capital balances, with no more access to the M-PESA platform than any other customers, except that they have higher transaction limits.
  • Each and every transaction done on the M-PESA platform is electronic and can therefore be monitored by Safaricom, which runs its own bank-grade anti-money laundering system. Even a cash-in or a cash-out operation has an electronic leg and is captured by the system. The Central Bank of Kenya gets regular reports on M-PESA transactions, as it does from other payment service providers.
  • Cash merchants are mainly super users, who resell their own working capital balances, with no more access to the M-PESA platform than any other customers, except that they have higher transaction limits.
    • samielbaqqali
       
      M-Pesa is a product which is stable, fast and reliable. However, because of their fear of technology, some people still don't know the value of this business. I assume that this is the case for most of countries with high illiteracy rates.
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  • The M-PESA cash merchants are recruited by Safaricom after a due diligence process and put under specific training. They are regularly monitored and re-trained, and Safaricom aims to visit them on-site every two weeks. The same process is applied to all cash merchants so that any customer anywhere in Kenya has the same experience at any cash merchant.
    • ghtazi
       
      After a due diligence process, the M-PESA cash merchants are recruited by Safaricom and placed under unique training. They are tracked and re-trained daily, and Safaricom aims to visit them every two weeks on-site. All cash merchants are subject to the same procedure so that any customer anywhere in Kenya has the same experience with any cash merchant. which I believe will be something that will trigger its competitor.
  • The funds are deposited in several commercial banks, which are prudentially regulated in Kenya. In addition, the funds are held by a Trust and are therefore out of reach from Safaricom, which cannot access or use them. In the unfortunate event of Safaricom going bankrupt, the creditors of Safaricom would not have access to the M-PESA funds. This is a requirement from the Central Bank of Kenya which oversees M-PESA. The funds remain at all times the property of M-PESA users.
    • sawsanenn
       
      this is a good approach to gain customers trust since it's one of the main challenges of this business
  •  
    M-Pesa is a safe, fast and efficient product. However, some people still don't know the importance of this company due to their fear from technology. I believe that this is the case for most of countries with high illiteracy rates.
mehdibella

mobile money made easy by new South African startup | Time - 4 views

  • A free app available for any smartphone, SnapScan works almost like a pocket ATM linked to the user’s debit or credit card account. Instead of handing over a card, customers scan a unique SnapScan logo posted at the cash register with their camera-enabled phone. They enter the amount, type in a pin code (or use touch ID) and a few seconds later the vendor’s phone chimes with a confirmation sent by SMS. It’s quick, painless, and entirely safe, says Ehlers. SnapScan is backed by Standard Bank, one of South Africa’s biggest banks, and uses cutting-edge fraud protection technology. More to the point, he notes, it means that vendors never have access to actual credit card details. “That means no one is noting down your number so he can go shopping later,” says Ehlers.
  • It’s been so long since 30-year-old Cape Town entrepreneur Kobus Ehlers last used his wallet that he’s not even sure where it is. “My car maybe?” he says as he reflexively scans the cheerfully decorated offices of his startup, SnapScan. When it’s pointed out that leaving a wallet in a car in a city infamous for break-ins and carjackings may not be a good idea, he shrugs. He probably doesn’t even have the equivalent of five dollars in it, he says. “I never use cash. Credit cards are over. There are much better ways to pay for things.”As the co-founder of one of South Africa’s most successful electronic payments apps, Ehlers is of course expected to use his own product. But the real reason he isn’t worried about his wallet is because Cape Town is a city seduced by the idea of cashless and cardless transactions, in no small part because of his company’s success. “You can literally wake up in the morning, buy a cup of coffee, go to your dentist, have lunch, pay your bills, take a taxi, go out for dinner, and donate to your favorite cause without using cash or a card,” says Ehlers. “And in none of that is there any risk of your card details getting stolen, or you getting mugged for your cash.”
    • samielbaqqali
       
      SnapScan is an example of Fintech's performance. I assume, however, that these kinds of creative companies need to be sponsored by strong organizations. SnapScan is backed by Standard bank and this bank is powerful financial institution in South Africa. So I think that in order to develop their offerings, Fintechs should use the financial power of banks.
  • It’s been so long since 30-year-old Cape Town entrepreneur Kobus Ehlers last used his wallet that he’s not even sure where it is. “My car maybe?” he says as he reflexively scans the cheerfully decorated offices of his startup, SnapScan. When it’s pointed out that leaving a wallet in a car in a city infamous for break-ins and carjackings may not be a good idea, he shrugs. He probably doesn’t even have the equivalent of five dollars in it, he says. “I never use cash. Credit cards are over. There are much better ways to pay for things.”As the co-founder of one of South Africa’s most successful electronic payments apps, Ehlers is of course expected to use his own product. But the real reason he isn’t worried about his wallet is because Cape Town is a city seduced by the idea of cashless and cardless transactions, in no small part because of his company’s success. “You can literally wake up in the morning, buy a cup of coffee, go to your dentist, have lunch, pay your bills, take a taxi, go out for dinner, and donate to your favorite cause without using cash or a card,” says Ehlers. “And in none of that is there any risk of your card details getting stolen, or you getting mugged for your cash.”
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  • SnapScan may make mobile payments easy for users, says Ehlers, but the reason why the company has been so successful in South Africa is that it makes processing the payments easy—and cheap—for sellers. With traditional credit card systems, and even Apple Pay, vendors have to buy expensive equipment to process the payments—something small businesses can rarely afford. But SnapScan only requires an upfront investment of the less than five cents it costs to print out their Quick Response [QR] Code, a square, camera-readable version of a traditional bar code that resembles a mosaic tile, and tape it to the cash register. “If someone wants to buy from you and you don’t have a credit card machine, and the person doesn’t have cash, our payment system is the difference between closing the sale and not closing the sale,” says Ehlers. Registration is free, and the company charges retailers an average fee of three percent, on par with most credit card companies.
    • samiatazi
       
      Snapscan is very useful for Startups and vendors willing to switch and rely on the digital transformation due to both its low cost and effectiveness. additionally, the platform is practical for cashless consumers.
  • It was that question, of how to bring small businesses that couldn’t afford traditional credit processing facilities into an increasingly cashless environment that inspired Ehlers and his co-founders to develop SnapScan. Like many Cape Townians, Ehlers was a fan of the Big Issue, a South African spinoff of a British charity that prints high quality magazines for homeless men and women to sell at a profit in order to work their way off the streets. Most of the vendors ply traffic backed up at intersections for sales. But because of the risk of carjackings, which have nearly doubled in the greater Cape Town area over the past two years, to 1530 reported incidents, few motorists keep cash on hand. “People stopped buying the magazines,” says Ehlers. “A Big Issue vendor comes up and says ‘do you want to buy a magazine,’ and you say ‘I do, but I don’t have cash with me.’ That was a problem we realized we could solve very easily.”
    • samiatazi
       
      I, personally, think that the best business ideas are the ones solving current issues faced by customers because it would be easier to promote and sell a product to an already existing market. This article points out that the business idea of Snapscan arrised from a simple discussion between a magazine seller and a cashless buyer, now it is one of the biggest Fintechs in Africa. indeed, We should believe in our potential to change others' life.
  • SnapScan customers don’t have to worry about sending their credit card details to online vendors that may not have the latest fraud protection. They just scan the QR code at the virtual checkout like they would in the real world.
  • As a result, SnapScan has been adopted by about 12,000 small and medium businesses in more than 17,000 outlets across South Africa.
  • SnapScan has 150,000 registered users, and processes hundreds of thousands of dollars in payments every day for everything from airline tickets to handcrafted wicker baskets at roadside curio stalls.
    • mehdibella
       
      I am very proud to hear that the African continent is not only following the mobile payments trend and development, but it is also joining as a leader in the space !
  • A free app available for any smartphone, SnapScan works almost like a pocket ATM linked to the user’s debit or credit card account. Instead of handing over a card, customers scan a unique SnapScan logo posted at the cash register with their camera-enabled phone.
  • SnapScan may make mobile payments easy for users, says Ehlers, but the reason why the company has been so successful in South Africa is that it makes processing the payments easy—and cheap—for sellers.
  • For all the talk of a new cashless society ushered in by the likes of Apple Pay in the United States, it’s going to be a while before a swipe of a phone will buy a meal in most cities. But in Cape Town, it’s already happening. I’ve used my phone to pay for parking, cover a medical bill, order take out, buy groceries at my local farmers market and give money to the homeless woman selling the South African version of Street News at the traffic light. Churchgoers use their phones for donations. My facialist just informed me that I could pay for Botox treatments with SnapScan. I’ll take that as her endorsement of an increasingly popular payment service, and not a hint.
    • ayoubb
       
      Snapscan
  •  
    SnapScan is an example of the efficiency of fintechs. However, I believe that these kind of innovative businesses need to be backed by strong institutions. SnapScan is backed by Standard bank and this bank is strong financial institution in South Africa. So I think that fintechs can use the financial power of banks in order to improve their services.
  •  
    I believe that by being easy to use and fast, Snapscan found success. However, what encourages customers to use it even more is its cheap cost.
  •  
    The fact that the company provides an easy-to-use and fast service inspires people to use it.
mohammed_ab

Electronic Transactions Reshape Egypt's Economy - 3 views

  • The rise of online banking around the world has helped other economies solve these very challenges. Cash, for example, is hard to transport. Coins and bills are prone to theft, and their use makes dodging taxes easier for those so inclined. For individuals who must pay in person, getting across a gridlocked city like Cairo is logistically difficult. Together, these problems can constrain an economy. In Egypt, where 94 percent of all transactions were cash as recently as 2014, such a system stymies economic growth.
  • Fawry is part of a new wave of technology companies ushering Egypt into the digital age. Many of these firms are helping transform industries like banking, health care, and transport, and in the process creating good jobs for young Egyptians, more than 30 percent of whom are unemployed.
  • Sabry, a former salesperson at IBM Egypt, launched Fawry because he knew these issues kept Egypt’s economy from achieving its promise. The early years were lean as the company worked to convince tech-wary Egyptians that Fawry’s systems were secure—and that their money wouldn’t disappear into an electronic void.
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  • “Time is of the essence, and Fawry saves me a lot of it,” says Shawky, who owns three electronics stores in the Egyptian capital.
    • kenzabenessalah
       
      Fawry is available for its customers day and night which attracts a large range of people.
  • It was something that Cairo-based shop owner Nader Shawky had come to dread: paying his phone bill. Every month, he trekked to the offices of his mobile provider where he and dozens of others stood in line—sometimes for up to two hours—to settle their bills. It was, he admits, a maddening process.
    • samielbaqqali
       
      By providing online banking financial administrations that allow you to cover your bills, transfer cash, and access a record of your checking account transactions from your internet browser, Fawry makes the life of its clients less difficult. Banking from anywhere, at any time of day or night, makes it a little easier to do anything you do about your finances.
  • Fawry, a fast-growing Cairo-based company that specializes in electronic payments, makes it possible for Shawky to take care of his accounts online.
  • Fawry’s growth has had a profound effect on Egypt’s economy, says Akef el Maghrabi, the vice chairman of Banque Misr, one of Egypt’s biggest banks and an early Fawry partner. “When you eliminate or reduce the reliance on cash, then you fight corruption, you provide convenience, you lower costs, and you grow the economy. [Electronic payments] do a lot of good for the country.”
    • ayachehbouni
       
      With a system that relies mainly on cash transactions, the economy faces too many challenges that stops its growth and development. For instance, cash is hard to transport, coins and bills can easily be stolen, and their use makes dodging taxes and corruption easier.
  • IFC invested $6 million in Fawry in 2013 and helped guide founder Ashraf Sabry and his team as they built their business. Now the 12-year-old company handles 2.5 million transactions a day. In 2018 Fawry processed 40 billion Egyptian pounds (about $2.5 billion) in electronic payments. Earlier in 2019, Fawry became Egypt’s largest financial technology firm to list on the national stock exchange. It now employs 1,600 people.
    • samielbaqqali
       
      By providing online banking financial administrations that allow you to cover your bills, transfer cash, and access a record of your checking account transactions from your internet browser, Fawry makes the life of its clients less difficult. Banking from anywhere, at any time of day or night, makes it a little easier to do anything you do about your finances.
  • As the Fawry network grew, shop owners who installed the system saw significant benefits, too. Fawry’s terminals drew new customers into stores, providing the consumer traffic that is the lifeblood of small shops. Mahmoud El Rawy, a grocery store owner and father of three, can attest to that. His shop struggled until he installed a Fawry payment terminal. “Fawry has had a big impact on my business,” says El Rawy, who now owns three supermarkets. “It helped bring me more customers and it’s why many come to me now.”
  •  
    Fawry is making the life of its customers less difficult by offering online banking financial administrations that empower you to cover your bills, move cash, and access a record of your checking account transactions from your internet browser. Banking from anywhere, at any time of the day or night, makes all what you do with your finances somewhat simpler.
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  •  
    Fintech is providing a very fast business and customer are really satisfied with it. I think that fast service is the main objective of Fintechs.
  •  
    Fawri is helping Egyptians in handling their bills online rather than spending hours on this kind of processes if done traditionally.
  •  
    It's interesting to see that Fawry has a positive impact on its customers but also its business partners like small show owners.
aminej

About Hello Paisa international money transfer service - 0 views

  • Hello Paisa is brought to you by the same people behind Hello Mobile – a revolutionary mobile network service provider trusted by thousands of migrants across South Africa.Our track record guarantees the safety and efficiency of every cash transaction, because we’re passionate about your peace of mind.The service we offer is 100% legal and completely secure; we’re one of just a few international companies that’s been issued with an SA Reserve Bank license to do what we do.
    • kenzabenessalah
       
      When it comes to sending money overseas, people have their doubts in terms of security. This excerpt is important because it stresses the fact that it is one of the few companies that have been given the license to do what they do. Knowing so, people feel comfortable sending cash abroad.
  • hellopaisa international money transfer service allows you to send cash to countries across the world, in a manner that is fast, affordable, safe and easy to use. With hellopaisa, you can send cash instantly from South Africa and the United Kingdom to your loved ones back home.
  • When you’re living in a different country for work,the last thing you need to deal with is a complicated bank account.Introducing HelloPaisa: the fastest, easiest way to send cash to your loved ones.All you need is your phone!
    • mehdibella
       
      this technology gives the community the ability to avoid legal issues by dealing with money safely as well as secured transactions with a reduced cost up to 5%.
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  • hellopaisa international money transfer service allows you to send cash to countries across the world, in a manner that is fast, affordable, safe and easy to use. With hellopaisa, you can send cash instantly from South Africa and the United Kingdom to your loved ones back home.
    • aminej
       
      I really like the service proposed by Hellopaisa since it is very practical for people who want to send money from anywhere in the world. It will help connect people in rural areas to the world which is good since it will reduce the number of people who are unbanked.
mehdibella

News - SU first university in SA to go cashless... - 0 views

  • ​​Stellenbosch University (SU) is the first university in South Africa to make use of the SnapScan in-app payment solutions for payments on its campuses, so that students no longer have to carry cash with them for certain payments.
  • SnapScap is a mobile application that enables cashless payments. Initially two of SnapScan's in-app payment mechanisms will be available for students to do bill payments for their student fees, as well as for pre-paid internet and printer credits. These payments previously had to be made (in cash or with card) at the University's cashiers in the central administration building
    • samiatazi
       
      I think, it is an outstanding idea to integrate this mobile payment app to SU financial system. likewise, this implementation will be beneficial for other institutions such as AUI because we as students struggles sometimes to pay when we forget carrying our cash-wallet, especially that it is the only payment instrument. I addition, we will have more control over our money in terms of choosing to spend it inside or outside the University.
  • Apart from SnapScan in-app payments, students also have an online option on the SU's website where they have the options of pre-paids (for internet, meals, washing, printing credits and rides) and bill payments (for student fees).
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  • SU is one of more than 50 000 merchants and vendors in South Africa to embrace the SnapScan technology. SnapScan integrates with the University's financial systems to ensure that less cash is in circulation on its campuses. 
  • ​​Stellenbosch University (SU) is the first university in South Africa to make use of the SnapScan in-app payment solutions for payments on its campuses, so that students no longer have to carry cash with them for certain payments.
  • “The University is constantly renewing itself by adopting smart technology to create a better, simpler and safer environment for students and the broader campus community,"
  • SU is one of more than 50 000 merchants and vendors in South Africa to embrace the SnapScan technology. SnapScan integrates with the University's financial systems to ensure that less cash is in circulation on its campuses.
  • Using the SnapScan app is quick and effortless. It is free to use, and just requires data or wifi. Students need to download the SnapScan app to their smart phones from their app store and complete a quick registration process to add their card details. Thereafter
    • mehdibella
       
      I think, it is an outstanding idea to integrate this mobile payment app to SU financial system. likewise, this implementation will be beneficial for other institutions such as AUI because we as students struggles sometimes to pay when we forget carrying our cash-wallet, especially that it is the only payment instrument. I addition, we will have more control over our money in terms of choosing to spend it inside or outside the University.
hindelquarrouti

How to develop digital payments or is it how to reduce cash use - 1 views

  • Fawry is educating unbanked population to trust electronic payments. Fawry would not have existed in a mature economy, where electronic payments are dominant. In that sense, Fawry is filling a gap left by banking players in Egypt.
  • One of the most striking differences between banking in Europe and in Egypt is cash management. Withdrawals and deposits of cash are the dominant operations in the Egyptian banking branches. It is frequent to meet customers with big bags of money in or out of banking branches. In Europe, anti-money laundering laws and electronic payments popularity made large cash operations extremely rare.
    • samielbaqqali
       
      Although not everyone trusts online payment in Egypt, Fawry persuaded them by offering numerous services with simple usage and protection. Almost all Egyptians currently use fake services, especially in the telecommunications sector.
  • The success of Fawry comes from leveraging the best of the 2 means of payment: cash for its reliability and availability, and electronic systems for their seamless and fast processing.
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  • What is very promising is that the success of Fawry inspired a lot of other players to create fintech companies and contributed to the transformation of Egyptian financial services, which will bring higher value to Egyptian customers.
  •  
    Even though in Egypt not everyone trusts online payment, Fawry convinced them by offering different services with easy use and security. Currently, almost all Egyptians use Fawry services, especially in the telecommunications sector.
  •  
    It is interesting that Fawry's success can be tracked back to its use of two means. Cash payment and electronic systems. It has tried since its beginnings to make unbanked people trust electronic payments. It is also inspiring other companies in the field.
hindelquarrouti

WorldRemit launches cash pickup service in Lebanon, Algeria | Mobile Payments Today - 2 views

  • Digital money transfer service WorldRemit has launched a new cash pickup service in Algeria and Lebanon, according to a press release.In Lebanon, funds recipients can collect cash from more than 130 branches of Wings International. Algerian recipients can collect cash from any branch of Trust Bank Algeria across the country. With the WorldRemit app or website, people in more than 50 countries can send instant, secure money transfers to more than 125 destinations, the release said.
  • In Lebanon, funds recipients can collect cash from more than 130 branches of Wings International. Algerian recipients can collect cash from any branch of Trust Bank Algeria across the country. With the WorldRemit app or website, people in more than 50 countries can send instant, secure money transfers to more than 125 destinations, the release said.
    • samielbaqqali
       
      In Algeria, WorldRemit provides a good service and it seems they have earned the confidence of customers, so I believe an expansion strategy will work for them because they are growing rapidly and in many countries.
  • With the WorldRemit app or website, people in more than 50 countries can send instant, secure money transfers to more than 125 destinations, the release said.
  •  
    WorldRemit is providing a good service in Algeria and it seems that they've gained the customers trust, so I believe that an expansion strategy can work for them because they're growing fast and in many countries.
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    WorldRemit is expanding and launching new services in Lebanon. Now people in numerous countries can send instant money, and in even a larger number of countries, people can receive instant money.
ghtazi

Mukuru - ECP Investments - 0 views

  • Mukuru is uniquely focused on serving low- and middle-income migrants who typically send money home to their families to cover basic living expenses and who otherwise rely on informal and inconsistent channels such as buses, taxis, friends, and family. Through Mukuru, customers can send money through more reliable channels via bank transfer, cash deposit, credit/debit card or via a Mukuru Money Card and/or mobile money wallet. Friends and family members of these customers can then receive the money through the same methods (cash collection, bank transfer, cash to card, or mobile money wallet).
    • nouhaila_zaki
       
      This excerpt is important because it reflects some important aspects of the company's operations and business model. 1- The customer segment: low and middle-income migrants in Africa. 2- What problem Mukuru helps to solve: it provides migrants who send money to their families through informal channels with a formal and regulated platform.
  • Mukuru is uniquely focused on serving low- and middle-income migrants who typically send money home to their families to cover basic living expenses and who otherwise rely on informal and inconsistent channels such as buses, taxis, friends, and family. Through Mukuru, customers can send money through more reliable channels via bank transfer, cash deposit, credit/debit card or via a Mukuru Money Card and/or mobile money wallet. Friends and family members of these customers can then receive the money through the same methods (cash collection, bank transfer, cash to card, or mobile money wallet).
    • sawsanenn
       
      This article shows us the customers that Mukuru is targetting which are low and middle-income migrants and help them to send or receive money to or from their families or surroundings by offering easy services that everybody can understand and proceed it even the illiterate people.
  • Founded in 2004, Mukuru has established a powerful brand affinity with customers built on trust, reliability, and local engagement. The company has grown to operate over 90 remittance corridors, enabling more than 5 million individuals to receive funds to cover living expenses, school fees, medical expenses, and utility bills. Mukuru is supported by world-class regulatory and compliance systems, highly scalable technology architecture, and a comprehensive sales and distribution network.
    • ghtazi
       
      Mukuru was founded in 2004, and since then the company has built a trustful, reliable with its customers. the company enables more than 5 million individuals to receive funds to cover everyday expenses.
kenza_abdelhaq

M-Pesa: A Case Study in Financial Inclusion | by Matt ฿ | ChainRift Research ... - 0 views

  • M-Pesa was launched in 2007, and it’s still going strong. The concept of a phone-based money transfer service originated back in 2002, when researchers realized the popularity of the market for phone airtime — individuals in a handful of African nations often transferred it to friends and family for subsequent use or resale.
  • Their analysis found that, as a result of M-Pesa’s proliferation, 2% of Kenya’s households had been lifted out of poverty. Moreover, the study established (due to the lack of hard cash in said households) that money was better managed and less prone to being allocated to unimportant endeavors (I feel there’s a loose parallel to be drawn to the HODL/long time preference mentality here).
  • When M-Pesa (launched by Safaricom) made its debut a few years later, it had initially been conceived as a solution for microfinancing — allowing institutions to distribute and collect loan payments without the hassle of cash. However, during this pilot, its widespread adoption in a myriad of alternative use cases caused the company to reconsider and relaunch with a focus on ensuring individuals could send money to their families and execute payments.
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  • Whilst things like Apple Pay and Google Pay leverage some interesting technologies, they still rely on the participant being ‘banked’ in the first place. That, and they’re about ten years too late to the party.
    • kenza_abdelhaq
       
      Unlike Apple pay and Google Pay, M-Pesa does not need its customers or users to have a bank account.
  • Clearly, there are benefits to virtual currency that physical fiat can’t mirror. Beyond convenience and security (no need to carry cash), the M-Pesa offering allows for remittance across long distances cheaply and without a bank account.
    • kenza_abdelhaq
       
      In addition to being convenient and secure, M-Pesa provides easy solutions for remittance or money transfer across long distances with low cost.
  • M-Pesa has proven that relatively low-tech ‘dumb phones’ can be transformed into tools for better wealth control. The leap from virtual money to cryptocurrency isn’t a massive leap from there. Indeed, tools such as BitSIM (development appears to be stalling, though the concept is simple; overlaying a SIM card with a small sticker so that even archaic phone models can transact in BTC), Samourai’s PonyDirect and CoinText (currently aimed at Bitcoin Cash) facilitate entry into the Bitcoin ecosystem with cellphones.
    • kenza_abdelhaq
       
      M-Pesa is setting the example in how regular phones can be used for virtual money transfer and how this could incorporate in the same sense cryptocurrencies.
  •  
    The organization becomes exceptionally well known among the low-income local area. It furnished people with a simple solution to send money from any location.
  •  
    It's quite fascinating to see that 2% of Kenyan households were lifted out of poverty just because they start using M-Pesa services. I think that M-Pesa has some great potential in dealing with poverty as people get to manage their money more efficiently when they use mobile money.
  •  
    M-pesa was launched in 2007 and it is based on the concept of phone based money. It was established for the main purpose of allowing institutions to distribute and collect loan payments without having to deal with actual cash, yet they were smart and made it a company that has the main goal of giving people the opportunity of making payments and send money.
mbellakbail69

BISA-Cashless-case-study.pdf - 0 views

shared by mbellakbail69 on 13 Feb 21 - No Cached
  • When it initially started, vendors would receive a voucher and redeem it at certain ATMs and received a pin code with that voucher. That became a bit of a problem as some vendors could not read and did not know how to operate the ATM machine so that was phased out. Vendors then had to bring a bank statement for their SnapScan accounts to be linked to their bank accounts. Those vendors who did not have a bank account had to collect their cash every second week. Problems did occur where customers paid short and vendors complained that the right amounts are not in or the money has been withdrawn but there was always a problem and results would show that the money was drawn. All issues were always resolved by SnapScan. And it became a pain with vendors not collecting their money on time and when they don’t keep the proof of their payments on their phones. Hence, I always have to liaise with SnapScan staff. Vendors getting their payments in their bank account is so much better.
    • mbellakbail69
       
      Re-registration of suppliers and the change of telephone numbers is issue because their phones are often stolen because of the insecure atmosphere in which they work. Snapscan then offers the supplier to collect the cash by entering the code and PIN into a normal cash machine and giving it the money without a bank account. Some vendors are connected to their own SnapScan account, and those with no bank accounts receive cash every second week.
  • When it initially started, vendors would receive a voucher and redeem it at certain ATMs and received a pin code with that voucher. That became a bit of a problem as some vendors could not read and did not know how to operate the ATM machine so that was phased out. Vendors then had to bring a bank statement for their SnapScan accounts to be linked to their bank accounts. Those vendors who did not have a bank account had to collect their cash every second week. Problems did occur where customers paid short and vendors complained that the right amounts are not in or the money has been withdrawn but there was always a problem and results would show that the money was drawn. All issues were always resolved by SnapScan. And it became a pain with vendors not collecting their money on time and when they don’t keep the proof of their payments on their phones. Hence, I always have to liaise with SnapScan staff. Vendors getting their payments in their bank account is so much better.
chaimaa-rachid

Pay with your phone using SnapScan | Standard Bank - 0 views

  • No need to carry cash, wait for the card machine or enter your card details with every online purchase. With SnapScan you can use your smartphone to make payments, send money to friends and earn UCount rewards points. SnapScan is compatible with most bank cards, as well as the Standard Bank virtual card.
    • samiatazi
       
      Thanks to SnapScan carrying a mobile phone is equivalent to carrying a digital wallet for e-payments and transactions. Most importantly, customers like this app for being free, safe, easy and convenient simultaneously.
    • kenzabenessalah
       
      Since SnapScan allows people not to carry real cash, this reduces the risk of having stolen money.
  • Safe Your card details are securely encrypted (we don't have access to them, nor does the shop you're buying from)
  • Easy Just download the app and link your cheque, credit or debit card (SnapScan works with any South African bank, and prominent international credit cards) Pay with your phone using SnapScan | Standard Bank Created with Sketch. Pay with your phone using SnapScan | Standard Bank Created with Sketch.
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  • Free Pay no additional fees to use SnapScan (only your network service provider’s standard data charges and bank fees apply)
  • Convenient Pay for the goods and services that you want, wherever you are, without needing to carry cash or cards
  • No need to carry cash, wait for the card machine or enter your card details with every online purchase. With SnapScan you can use your smartphone to make payments, send money to friends and earn UCount rewards points.
  •  
    SnapScan facilitates payments by using only a mobile phone to keep customers happy.
mbellakbail69

Digital Payments Firm Strikes Gold in Egypt, Where Cash Is King - Bloomberg - 0 views

  • An Egyptian digital payments firm has quadrupled in value during the pandemic, helped by a government push to reduce citizens’ heavy reliance on cash. Investors and analysts are split on whether the stock rally has further legs.
  • A 300% rally from a mid-March low has boosted its market value to 20 billion Egyptian pounds ($1.3 billion). That puts Fawry among the country’s 10 most valuable companies alongside firms such as Telecom Egypt Co. and Elswedy Electric Co., which generate many times more revenue and profit.
    • ayachehbouni
       
      In addition to the opportunity the Covid-19 crisis has created to Fintech companies such as Fawry, The North African nation's central bank asking lenders to find a way to make sure all citizens have access to financial services, focusing on digital payments and mobile wallets, is also one of the main reasons behind the rise in the company's valuation as it resulted in its services being needed more than ever before.
  • Egypt, where it’s common for government employees to ring doorbells to collect cash payments for gas and electricity bills, is trying to shift more transactions digital. The North African nation’s central bank has asked lenders to set a strategy to ensure all citizens have access to financial services, focusing on digital payments and mobile wallets. The regulator is also pushing consumers to use payment platforms such as Fawry in an attempt to curb the spread of the new coronavirus.#lazy-img-364482620:before{padding-top:56.25%;}
    • nouhaila_zaki
       
      This excerpt is important because it reflects how the Egyptian government and central bank contributed to the prosperity of Fawry during the covid-19 pandemic.
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  • The National Bank of Egypt is looking to buy stakes in Aman, Raya Holding for Financial Investments’ e-payment subsidiary, which was planned to IPO in three years, the local business newspaper Al Mal reported in 2019. MM Group for Industry & International Trade SAE is also planning to begin procedures to list non-banking investments firm Ebtikar next year, according to Daily News Egypt.
    • mbellakbail69
       
      All the same, Fawry's surging stock price may encourage further investment in Egypt's e-payment sector.
  •  
    I believe that digitalization helped many companies to boost their profits during the pandemic. Fawry's is the leading Fintech company in Egypt and the pandemic served this company very well.
  •  
    "Egypt, where it's common for government employees to ring doorbells to collect cash payments for gas and electricity bills, is trying to shift more transactions digital. The North African nation's central bank has asked lenders to set a strategy to ensure all citizens have access to financial services, focusing on digital payments and mobile wallets. The regulator is also pushing consumers to use payment platforms such as Fawry in an attempt to curb the spread of the new coronavirus."
hindelquarrouti

WorldRemit expands to Algeria - ThePaypers - 2 views

  • Ismail Ahmed, founder and CEO at WorldRemit, states that WorldRemit customers can send money with just a few taps on their smartphone and that the new cash pick up service in Algeria enables people in the diaspora to send money to be collected as cash at financial brands back home. WorldRemit customers currently send over 500,000 transfers every month
  • Digital money transfer service WorldRemit has launched new cash pick up services in Algeria. With the WorldRemit app or website, people in more than 50 countries can send instant money transfers to more than 125 destinations. WorldRemit customers can now send money to be collected as cash from any branch of Trust Bank Algeria.
    • samielbaqqali
       
      Nowadays, digital money transfer is a very popular enterprise. I do assume, however, that WorldRemit will face a lot of contests. Why would the idea be to pick WorldRemit and not another brand? WorldRemit has to be careful about competition and in this company it has to deal with the latest technologies.
  • Digital money transfer service WorldRemit has launched new cash pick up services in Algeria.
  •  
    Digital money transfer is a very famous business nowadays. However, I do think that WorldRemit will face a lot of competitions. The idea is why choosing WorldRemit and not another brand? WorldRemit needs to be careful about competition and has to cope with the new technology in this business.
  •  
    Worldremit is improving customers satisfaction by introducing new services that allow instant money transfers.
hindelquarrouti

WorldRemit review 2021: Complaints, fees, rates | finder.com - 2 views

  • What to watch out forMaximum daily limits. Transaction limits depend on how you are sending the money, while a total 24-hour cap of $9,000 applies to all transactions being sent by you out of the US.Changing fees. Depending on where you are sending to, how you are paying and how you are transferring money, your fees may vary. Although a base fee of $3.99 is applied to most transfers, keep an eye on this category when actually completing your transfer to make sure it doesn’t change.No hedging options. WorldRemit only offers one-off transfers, unlike some of its competitors that offer additional tools to help you save money. Hedging tools are most often used to lock in an exchange rate, helping you save money on future transfers if the market shifts against your position.Inconsistent markups. Exchange rates vary through WorldRemit and depend not only on the currency you are sending to but also on the destination country. Expect mid-market markups anywhere from 1-4%.
  • Easy-to-use website. Signing up and sending money can be done in as little as a few minutes, and support can be accessed through phone, email, live chat and FAQs.Worldwide network. Customers in more than 50 countries can send funds to over 150 countries using a variety of methods, including bank transfers, cash pickup at thousands of locations, door-to-door delivery, delivery to services like Alipay and more.Flexible payment options. Pay with a credit or debit card, from your bank account, through Apple or Google Pay and even with prepaid cards.Fast transfers. Cash pickups, WorldRemit Wallet transfers and airtime top-ups are typically available instantly after sending, while mobile money and bank deposits may take one or more business days to process.
    • samielbaqqali
       
      The boundaries of WorldRemit services are discussed in this article. Every service has its limits, so the company has to focus on this aspect to strengthen its services by asking the service users for feedback.
  • Cash pickups, WorldRemit Wallet transfers and airtime top-ups are typically available instantly after sending, while mobile money and bank deposits may take one or more business days to process.
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  • WorldRemit transfers can be sent from over 50 countries and received in over 150 countries.
  • WorldRemit uses many methods to protect your transaction and is authorized and regulated by many government agencies.
  •  
    This article talks about the limits of WorldRemit services. I think that every service got its limits so the company has to work on this aspect in order to improve its services by asking about feedback for the service users.
  •  
    Besides aiming for financial inclusion, Worldremit offers a lot of benefit to its client since it is easy to use, as well as, it is a worldwide network with flexible payment options and fast transfers that are not available in traditional banking. This has created a competitive advantage for the company
ghtazi

Mukuru international money transfers review | Finder South Africa - 0 views

  • Mukuru specialises in single transfers to friends and family, whether over the phone, through the app, online, bank transfers or through one of its branches. You can’t set up a recurring transfer through Mukuru and it doesn’t specialise in business transfers.You can make transfers to any of the following, depending on the country you’re sending to:Bank account. The money will be deposited directly into the bank account you choose. You’ll need to know the SWIFT code as well. This option is currently available for all supported countries.Cash pick-up location. You can send money to a cash pick-up location for your recipient to collect. If you choose this option, the person picking it up will need a valid photo ID on hand and the reference number. You’ll only be able to use this for transfers to Zimbabwe, Malawi, Namibia and Zambia.Mobile wallet. Send to your recipient’s smartphone wallet. This option is helpful if your recipient doesn’t have a bank account and isn’t near a cash pick-up location. You can use it in Zimbabwe, Malawi and Mozambique.Top-up card collection. This is used when you want to send money directly to your recipient’s card. You’ll need their card number and address. This is currently only available in Zimbabwe.
    • hibaerrai
       
      Mukuru proposes numerous services, however I believe that they should step up and propose new different services. Banks propose similar services. They should take advantage of new technologies and online platform to expand more.
  • The supported payment methods vary depending on where you are in the world but from South Africa, you’ll have a few options: make a cash deposit at one of Mukuru’s partner branches, online or telephone banking, bank transfer or through a Mukuru Money prepaid debit card, which all customers in South Africa qualify for. South Africa is the only country in Africa that allows bank transfers with Mukuru.
    • ghtazi
       
      Depending on where you are in the world, the supported payment methods differ, but you will have a few choices from South Africa: make a cash deposit at one of Mukuru's partner branches, online or telephone banking, bank transfer, or via a prepaid debit card for Mukuru Money, which all South African customers apply for. The only country in Africa that makes Mukuru bank transfers is South Africa.
nouhaila_zaki

M-Pesa - 2 views

  • One of the drives for Fintech innovations, like M-Pesa, is financial inclusion, which is mostly geared toward an underbanked or unbanked group of people.
    • nouhaila_zaki
       
      Financial inclusion is a main priority of M-Pesa.
  • M-Pesa is a virtual banking system that provides transaction services through a SIM card. Once the SIM has been inserted into the card slot of the mobile device, users can make payments and transfer money to vendors and family members with SMS messages. Users with no bank accounts can access the numerous M-Pesa outlets distributed across the country. The money that needs to be stored is given to the kiosk attendant, who transfers the amount in digital form to the user’s M-Pesa’s account. Cash collected from M-Pesa is deposited in bank accounts held by Safaricom. The bank accounts serve as regular checking accounts and are insured up to a maximum of 100,000 shillings (or $1000) by the Deposit Protection Fund. M-Pesa provides receipts as proof of transaction. For a transaction to take place, both parties have to exchange each other’s phone numbers because the phone numbers act as account numbers. After settlement, both parties receive an SMS notification with the full name of the counterparty and the amount of funds deposited or withdrawn from the user’s account. The mobile receipt, which is received within seconds, helps to promote transparency for all individuals involved in a transaction.
    • nouhaila_zaki
       
      This excerpt is important because it explains how this mobile banking service operates. 1. Payments are made through SMS messages. 2. Cash collected by M-Pesa is deposited in bank accounts held by Safaricom. 3. Phone numbers act as account numbers. 4. M-Pesa provides receipts as proof of transaction.
  • M-Pesa is a virtual banking system that provides transaction services through a SIM card. Once the SIM has been inserted into the card slot of the mobile device, users can make payments and transfer money to vendors and family members with SMS messages. Users with no bank accounts can access the numerous M-Pesa outlets distributed across the country. The money that needs to be stored is given to the kiosk attendant, who transfers the amount in digital form to the user’s M-Pesa’s account. Cash collected from M-Pesa is deposited in bank accounts held by Safaricom. The bank accounts serve as regular checking accounts and are insured up to a maximum of 100,000 shillings (or $1000) by the Deposit Protection Fund. M-Pesa provides receipts as proof of transaction. For a transaction to take place, both parties have to exchange each other’s phone numbers because the phone numbers act as account numbers. After settlement, both parties receive an SMS notification with the full name of the counterparty and the amount of funds deposited or withdrawn from the user’s account. The mobile receipt, which is received within seconds, helps to promote transparency for all individuals involved in a transaction.
    • ghtazi
       
      this article shows us how M-Pesa is a virtual system that provides transaction services through a SIM card. M-Pesa allows users to deposit, withdraw, transfer money, pay for goods and services (Lipa na M-Pesa), access credit and savings, all with a mobile device.
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  • A farmer has no bank account and wants to deposit his commodity sale proceeds of 1,000 shillings goes to an M-Pesa outlet and deposits the money with the kiosk agent or attendant. The agent, in turn, uses her phone to access the client’s account with the client’s registered phone number and credit the account for 1,000 shillings.
    • ghtazi
       
      M-Pesa target customers are anybody who has a phone.
  • M-Pesa is a mobile banking service that allows users to store and transfer money through their mobile phones. M-Pesa was introduced in Kenya as an alternative way for the population of the country to have access to financial services. Safaricom, the largest mobile phone operator in Kenya, launched M-Pesa in 2007. The service is a blend of two entities where M means mobile and Pesa means money or payment in the Swahili language.
  • Financial inclusion is an initiative that seeks to include residents who have no access to banks or who can’t afford the required minimum deposits in the digital banking era. In order for this initiative to succeed, different sectors must collaborate in sharing data with each other and build a meaningful digital platform.
    • kenzabenessalah
       
      I like how M-PESA gave opportunities for those who cannot afford to have bank accounts , an alternative to still have access to those services.
  • Through mobile payment services like M-Pesa, the standard of living in Kenya has improved greatly. Market traders, debt collectors, farmers, and cab drivers don’t need to carry around or transact in a large amount of cash. This means that the occurrence of theft, robbery, and fraud is reduced. Also, individuals and business owners don’t have to wait in long lines for hours to make their electricity and water bill payments because these can be made using M-Pesa.
    • samielbaqqali
       
      The mobile payment industry was revolutionized by M-Pesa. The value of this business in the financial industry is demonstrated by the fact that the term M-Pesa has a financial significance. I believe that by using digitalisation in a way that can benefit people and solve their problems, M-Pesa has gained its impact.
  • To combat fraud, Safaricom mandates that users of a Safaricom SIM card who want to register for M-Pesa have to do so with a valid government ID such as the Kenyan national identification card or a passport. This way, each transaction is marked with the identification of the party transferring, paying, depositing, or withdrawing money from an account.
    • ghtazi
       
      to combat fraud they use either a sim card, ID card, or passport. in this way every transaction made will be marked with identifications of the parties transferring money, paying or whatever action it was made.
  • To combat fraud, Safaricom mandates that users of a Safaricom SIM card who want to register for M-Pesa have to do so with a valid government ID such as the Kenyan national identification card or a passport. This way, each transaction is marked with the identification of the party transferring, paying, depositing, or withdrawing money from an account.
  • M-Pesa is one of the innovative tools that have been birthed from the collaboration of telecommunication and banking sectors in East Africa.M-Pesa began in Kenya and is being utilized in 10 countries, including India and Romania. Emergent technology in the financial sector, or Fintech, has made it possible for financial services and products, like M-Pesa, to be more accessible at small costs.M-Pesa makes it possible for unbanked people to pay for and receive goods and services using a mobile phone instead of utilizing a brick-and-mortar bank.
    • nourserghini
       
      this article explains that M-pesa is a virtual banking platform that gives the opportunity for unbanked or underbanked individuals to conduct transactions through a SIM card.
  • This cross-communication tactic used by M-Pesa is developing rapidly in sub-Saharan Africa, where the telecommunication and banking sectors are working together to create mobile banking services for those with limited access to traditional banking.
    • sawsanenn
       
      Mobile payment is progressively being used in emerging regions in which a large percentage of the population has little or no access to traditional banking such as Africa
  • Mobile money is increasingly being adopted in developing nations where a high percentage of the population has little or no access to traditional banking. Revolutionary services like Paga, MTN Mobile Money, Airtel Money, and Orange Money are disrupting the traditional payment systems used frequently by residents of emerging nations, by changing the economy from a cash society to a digital one.
    • nouhaila_zaki
       
      This excerpt is important because it reflects the increasing importance of mobile money i.e. as proposed by M-Pesa in developing countries.
  •  
    M-Pesa revolutionized the mobile payment industry. The fact that the word M-Pesa got a financial meaning shows the importance of this company in the financial industry. I think that M-Pesa gained its influence by using digitalization in way that can help people and solve their problems.
nourserghini

Jobs and Careers at Capiter, Egypt | WUZZUF - 0 views

  • Capiter is a financial technology company that offers smart cash flow & credit solutions to businesses. Capiter empowers businesses to increase their sales, grow their customer base and improve their cash flow. We’re building and scaling our products in the F&B and agri sectors. We’re hiring top talents. We offer competitive packages, unique growth opportunities and an environment of a highly talented and diverse team. Specialities: Cash flow & credit solutions to businesses
    • nourserghini
       
      This is interesting because not only does it state that Capiter works with credit solutions and smart cash flows, but that it's also working on serving F&B and the agri-sector.
nouhaila_zaki

A Global Success from Kenya - Banking - Credit Suisse - 0 views

  • It is no exaggeration to say that Kenya's economy depends on M-Pesa. According to the Central Bank of Kenya, the value of all transactions between June 2013 and June 2014 represented 39 percent of the country's GDP. M-Pesa moves more than one billion Swiss francs per year, and in fiscal year 2014 it earned the parent company 268 million francs, an increase of 21.6 percent over the previous year.
    • nouhaila_zaki
       
      This excerpt is important because it highlights the role of M-Pesa as the backbone of the Kenyan economy, without which it may collapse.
  • It all started eight years ago – because of the family members who stayed home. As in most countries in sub-Saharan Africa, most of Kenya's population are farmers who live on the land. Young people in search of an education and jobs are drawn to the cities. If those earning money in the city wanted to support their parents financially, they long had to rely on uncertain and risky methods. They could send cash with a neighbor or a bus driver who happened to be driving through their village. Or they could send a postal money order, but that could take weeks, often failed to arrive, and in any case was possible only if the recipient had a post office box. This was about as unlikely as having a bank account.At the time, in 2007, several million Kenyans owned a cell phone with a Safaricom number. Then this phone number essentially became a virtual bank account number. Starting in March of that year, Safaricom customers could upload money to their cell phone and send it to other Safaricom customers. It arrived within minutes, and the recipient was informed with a text message. The money could be forwarded or received as cash from an M-Pesa agent.Two weeks after introducing the service, Safaricom had nearly 20,000 active M-Pesa users. After seven months, there were one million. Today,  20 million customers in Kenya are registered. More than 83,000 agents in cities and rural areas assist customers in uploading, sending and receiving money. Rural Kenyans with no banking options leaped from the agricultural age straight into the digital tomorrow.And transferring money from one cell phone to another was only the start. Today, users can pay their electricity and water bills, get cash from an ATM, buy airline tickets, add phone time, buy concert tickets, pay the taxi driver or butcher and take out a small loan, perhaps to purchase a solar panel that brings electricity to their home for the first time. 
    • nouhaila_zaki
       
      This excerpt is excellent at narrating how the idea of M-Pesa came to be. Indeed, the founders observed that when young people living in cities wanted to financially support their parents who are still in the countryside, they had to rely on risky and lengthy methods. Also, the founders observed that several million Kenyans owned a cellphone with a Safaricom number. Hence, they decided that this phone number would become a virtual bank account number to which Safaricom customers could upload money and send it to other Safaricom customers. Today, transferring money is not the only thing M-Pesa provides, since user can now pay their electricity and water bills, retrieve cash from ATMs, buy airline tickets, add phone time, buy concert tickets, pay taxi drivers or butchers or take loans, or even purchase a solar panel to bring electricity at home for the first time.
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