Skip to main content

Home/ Spring 21 Capstone 640pm/ Group items tagged Customers

Rss Feed Group items tagged

kenza_abdelhaq

Safaricom Launches MPESA Bill Manager For Businesses With Automatic Reminders - 0 views

  • M-PESA Bill Manager empowers thousands of Kenyan businesses, especially schools and landlords, to digitise their businesses beyond just collecting payments at no additional cost. The service will equally empower millions of M-PESA PayBill customers with better record keeping by providing digital receipts for each payment. Our ambition is to empower both businesses and our customers easily manage and keep track of payments
    • kenza_abdelhaq
       
      M-Pesa PayBill customers can keep records of their transactions as digital receipts will be generated for each payment.
  • Schools for example can use the Bill Manager platform to customize different type of fees such as tuition, lunch, transport, school trips and among others. Property agents can send rent payment reminders and reconcile any received payments. Utility providers like water and internet providers will be able to automatically bill their customers who in turn will have a way to easily view and manage pending bills.
    • kenza_abdelhaq
       
      The target includes schools, property agents, and utility providers among other businesses or utilities with repeat payments.
hibaerrai

CONSORTIUM ACQUIRES MAJORITY STAKE IN FAWRY, EGYPT'S LEADING E-PAYMENT SERVICES PLATFOR... - 0 views

  • Founded in 2008, Fawry is Egypt’s first and largest Electronic Payment Network, offering financial services to consumers and businesses through more than 50,000 collection points and a variety of channels nationwideBased on its own-patented technology, that is fully compliant with international security standards of the ISA 27001 and PA DSS certifications, Fawry performs more than a million financial operations daily.Fawry services include collection services, customer acquisition, electronic cash, payment facilitation, and business-to-business collection centres.  In 2014, Fawry’s revenue reached EGP 210 million, and the company served more than 15 million customers.
    • nouhaila_zaki
       
      This excerpt is important because it touches upon many aspects of Fawry: the nature of the company, the nature of services and products offered amongst other things.
  • A consortium of international financial investors comprising the Egyptian-American Enterprise Fund (“EAEF”), Helios Investment Partners (“Helios”, acting on behalf of funds it advises) and the MENA Long-Term Value Fund (“MENA LTV”) (together, the “Consortium”) today announced it has acquired a majority stake in Fawry, the leading electronic bill presentment and payment platform in Egypt at a purchase price valuing the company at EGP 773 million, approximately US$ 100 million.Headquartered in Cairo, Fawry provides users with a secure electronic bill presentment and payment services solution, connecting consumers, merchants, governments and financial institutions on a consolidated gateway that is accessible through multiple channels, including Point of Sale (POS) machines, ATMs, post offices, online and through mobile wallets.  Since its establishment in 2009, Fawry has been at the forefront of electronic payments in Egypt, providing pioneering, innovative and convenient payment solutions to its customers. The company today processes over one million transactions a day and operates a network of over 50,000 collection points in 300 cities and suburbs across the country.
    • hibaerrai
       
      The Egyptian American Enterprise Fund acquired a majority stake in fawry which is a huge investment for the fintech. It promotes financial inclusion.
  •  
    "Founded in 2008, Fawry is Egypt's first and largest Electronic Payment Network, offering financial services to consumers and businesses through more than 50,000 collection points and a variety of channels nationwide Based on its own-patented technology, that is fully compliant with international security standards of the ISA 27001 and PA DSS certifications, Fawry performs more than a million financial operations daily. Fawry services include collection services, customer acquisition, electronic cash, payment facilitation, and business-to-business collection centres.  In 2014, Fawry's revenue reached EGP 210 million, and the company served more than 15 million customers."
nouhaila_zaki

My PAGA - transact mobile payments; send cash via mobile; pay bills via mobile. - 0 views

  • We are a team of passionate Africans determined to tackle what we consider a critical issue paramount to Africas development - the availability of financial services to all Africans. Paga was founded early 2009 on the simple belief that the ubiquity of mobile phones can be leveraged to bring financial services to all Africans. We aim to accomplish our mission by working in partnership with select Banks, Microfinance institutions, and all Mobile Network Operators. Innovation is at the core of our company - we strive to develop "appropriate technology" suited for the local markets where we operate. We also work hard to ensure our services are low cost and accessible via our agent network - in doing so we can strive towards universal access. Paga works on the most basic SMS enabled phone and on all mobile networks so customers have the liberty to have their Paga account available at their finger tips regardless of what phone or network they are using. For consumers, our core offering is a money transfer service - with Paga you can send money to anyone with a mobile phone. You can either use Paga by yourself (if you own a Paga account) or by going to any Paga Agent. We also offer several other products such as: buying/sending airtime credits, bill payments, and retail payments. For ultimate convenience we provide several channels for consumers to use Paga - SMS, Online, a mobile application, USSD, or IVR (automated line). Paga Merchant Services allows businesses to collect payment from all spectrums of the population - whether banked or not. By leveraging the Paga e-widget, businesses can integrate a world class online checkout process on their own websites. Businesses can also leverage our agent network to collect payment for goods and services or provide customers the convenience of paying via SMS or online at Pagas customer portal. Our current services are the beginning of a journey. Through our innovation lab "Paga labs" and in conjunction with our partners we will continue to develop and deliver valuable offerings to our customers. Together with our partners we will achieve our mission and bring financial services within reach of millions of Africans!
    • nouhaila_zaki
       
      This excerpt is an introductory statement of the company Paga, its operations, its goals, its customers, its core offerings, and its innovation programs.
sawsanenn

Prime Bank, SimbaPay to launch international money transfer service - ThePaypers - 0 views

  • Through the digital platforms, Prime Bank aims to make available a one stop solution to its customers in terms of funds transfer. With the inclusion of SimbaPay, the customers will be able to send money to friends and family across the world using their mobile phones.
    • ghtazi
       
      it is very smart from simbapay to allow people, even those that are unbanked, to do send money to friends and family. If you have a smart phone the App is for you.
  • Kenya-based Prime Bank has partnered with UK-based FinTech SimbaPay, to launch an instant international money transfer service via the bank’s digital platform PrimeMobi.Through SimbaPay, Prime Bank customers will be able to send money directly to bank accounts or mobile wallets across 15 countries in Africa, Europe, and Asia including India, United Kingdom, China, Germany, and Uganda, among others.
    • nouhaila_zaki
       
      This excerpt is important because it introduces the partnership between Prime Bank and SimbaPay, which is intended to facilitate international money transfer through a digital platform PrimeMobi. Over 15 countries all over the world are expected to benefit from the ability to send money to either mobile wallets or bank accounts.
  • To access the service, customers will need to login to the bank’s mobile banking app – PrimeMobi, then click on International Money Transfer icon on the homescreen. After confirming the amount to be sent, the sender’s bank account will be debited, and money credited to the beneficiary instantly.
    • sawsanenn
       
      this excerpt shows how simbapay works and the procedure for customers who want to join the app. It is thoughtful from their side to make it easy for everybody
mohammed_ab

Egypt calls for financial inclusions - Wamda - 1 views

  • For years, Egyptian companies have been paying salaries in cash, and people have been saving money outside banks.  Only 10 percent of Egyptians have bank accounts, according to Payfort’s State of Payments in the Arab World 2014 report. Over the previous decade, the electronic payment market has been penetrated by two firms: state-owned e-Finance, which handles electronic payments from and to the government through banking channels, and private-sector Fawry, which was launched in 2008 to provide payment solutions through ATM machines, mobile wallets, and retail points. Chief technology officer of Fawry, Mostafa Elnahhas, told Wamda that his company succeeded in spreading 65,000 collection points in 300 cities for banked customers in Egypt. However, the electronic payment is still small-sized due to the large amount of unbanked customers and the low credit card penetration.
    • hibaerrai
       
      Fawry's main concerns for the next years is the large number of customers not familiar with electronic payment making fintech entry more challenging. E-services awareness should be made in that regard.
  • Regulations are, however, crippling entrepreneurs. Mourad Alashry, CEO of PayMe, launched his startup in August 2016. It  allows companies and businesses to collect electronic payment without signing contracts with banks or paying extra fees.  The startup offers a simple payment tool for companies to allow them to set up an account and have customers send money through it. PayMe app was forced by Egypt’s fiscal regulator to stop operating for four months to abide by regulations. (Photo via PayMe) However, shortly after its launch, the Central Bank of Egypt, the state regulator, suspended Payme’s operations as a payment firm as it wasn’t cooperating with a bank. The firm had to abide by this regulation until it followed the requirements and collaborated with state-owned bank the National Bank of Egypt, then resumed its business in January 2017.  
    • hibaerrai
       
      Egypt's regulations are quite strict. If a fintech doesn't cooperate with a bank for instance, the central bank will suspend its activities until further notice.
  • Regulations are, however, crippling entrepreneurs. Mourad Alashry, CEO of PayMe, launched his startup in August 2016. It  allows companies and businesses to collect electronic payment without signing contracts with banks or paying extra fees.  The startup offers a simple payment tool for companies to allow them to set up an account and have customers send money through it.
  • ...1 more annotation...
  • Bureaucracy, the absence of clear government regulations in the electronic payment sector, and the low percentage of debit and credit card users in Egypt are affecting the sector, said Al Salahy.
  •  
    This article shows that regulatory agencies are still very strict with fintech firms in Egypt. It makes the work for fintech very difficult as they need to abide by these regulations even if it affects their operations and growth.
mohammed_ab

Don't Fear the Algorithm: The Risks and Benefits Of Machine Learning in Finance - NextB... - 0 views

  • Machine learning is a critical component of this process, as it allows us to enhance our predictive ability to better identify these qualifying customers. As a result, we are making significant strides towards our goal of creating the world’s leanest and lowest-cost banking infrastructure. This helps our bank partners offer loans at the lowest possible rate, and it helps our customers to achieve higher-yield savings. We’ve proven that our model works. Twelve million customers in Africa and Asia have saved or borrowed on the JUMO platform, and roughly 70% of these customers are micro and small businesses. We’re incredibly proud of our progress so far – but we know there’s more we can do.
  • To test our approach, we looked at Ghana, running new and advanced machine learning algorithms on signals associated with a pool of lending applicants. The goal was to identify combinations of signals — from income size and deposit frequency to mobile phone battery life and mobile wallet transaction patterns — that would serve as more accurate indicators of likely fraud than existing models.
  •  
    This article explains how machine learning is used as a tool to identify potential customers for JUMO. It's quite amazing to see that machine learning take into account things like the battery life of your phone, data usage, mobile money transactions as components to make a lending decision
kaoutarchennoufi

Bank Deals - Fawry - 0 views

  • BenefitsOffering a distinctive integration and management service with various redemption channels. Giving our clients points at their top favorite brands. Providing Customer convenience and ensure a better experience. Increasing customers loyalty and retention through engaging activities and programs. Boosting disbursement pattern motivating them by earning and burning points.
    • kaoutarchennoufi
       
      The good thing is that Fawry focus more on customers satisfaction rather than profits. Their aim is to ensure an unforgettable and unique experience for their customers by implementing engaging programs and different marketing strategies.
  • How it works?
  • InstallmentsAllow credit cardholders to benefit from every purchase by splitting the transaction into fix and equal installments based on the default ranges of 3, 6, 9- and 12-months installment plans. It can be offered in two ways: via POS at store. Via e-commerce websites through Fawrypay
  • ...1 more annotation...
  • Upon successful purchase the bank locks customer’s credit limit at the full amount, and within 1 working day after receiving the daily reports from Fawry, the bank will convert the transaction into installment plan and only charges the customer the monthly payment with/without interest depends on program type.
aymanelmamoun

No cash needed using South Africa's SnapScan - 1 views

  • Customers, when purchasing, simply need to scan a QR (quick response) code in store using their phones. And the customer can use any MasterCard or Visa card to sign up. Ehlers added: “We tried to design a product which allowed absolutely everybody to be part of the formal side of the economy.”
  • In an interview with How we made it in Africa, Ehlers explained: “A sizable part of why we built the product the way we did really relates to how the economy of South Africa functions. So to give one example, we built SnapScan so the merchant selling the products doesn’t need any special hardware at all. No point of sales system is required.” Merchants who don’t have bank accounts can redeem payments at any Standard Bank ATM or selected supermarkets.
    • samielbaqqali
       
      SnapScan is a new app that aims to make it easier to make mobile payments, so I think this unique concept will drive potential entrepreneurs to develop and build new ideas that can enhance real digital services. It isn't always a major challenge to develop a new concept, but the problem may be how to view the idea or how to preserve it. SnapScan is a notion of a new concept that in South Africa revolutionized mobile payments so that this company could inspire us to build better ideas.
  • SnapScan’s partnership with Standard Bank has allowed the company to grow faster. But Ehlers and his team are still required to adapt to the differences between the corporate and start-up worlds. He explained: “A start-up can quickly make a decision and then two hours later start implementing, whereas in a large corporation there is a process, things move a lot slower. Politics are involved and different people – and that’s not necessarily a bad thing, just the reality.”
    • aymanelmamoun
       
      SnapScan is cooperating with international banks in the aim of growing faster. Standard Bank is a example of alike partnerships, both companies adapt to the differences between the corporate and start-up worlds.
  • ...2 more annotations...
  • Why is this app so popular, and what does it do? In short it aims to replace the use of cash for both customer and merchant. What makes this unique for the merchant, is that they don’t need a bank account or a card machine to receive payments.
    • omarlahmidi
       
      SnapScan makes customer-s life much easier by providing many facilities.
  • SnapScan’s partnership with Standard Bank has allowed the company to grow faster. But Ehlers and his team are still required to adapt to the differences between the corporate and start-up worlds.
    • aymanelmamoun
       
      Partnerships as important strength.
  •  
    SnapScan is a new product that aims to make mobile payments easier, so I believe that this unique idea might push future entrepreneurs to innovate and create new ideas that can improve the actual digital services. Creating a new idea is not always a big problem but the problem might be how to interpret the idea or how to protect it. SnapScan is a concept of a new idea that revolutionized mobile payments in South Africa so this business might inspire us to create better ideas.
aymanelmamoun

Get paid anytime, anywhere with the Snapscan app | Standard Bank - 0 views

  • Link your SnapCode to a cell phone number to receive SMS confirmation for a payment We can also integrate with a variety of POS and ecommerce solutions View your transaction history in real-time via the Merchant Portal
    • kenzabenessalah
       
      To make sure that customers are certain that they paid, they receive an SMS confirmation which is the alternative of a receipt.
  • We have a payment solution to suit you and your customers, just display your SnapCode anywhere you want to accept mobile payments.
  • Give your customers a quick and easy way to pay. No need for cash, cards or time-consuming EFTs. SnapScan can be tailored to your business’ needs and is the smart, simple and safe way to get paid in a snap. From small market vendors to big businesses or online ecommerce websites, SnapScan has a convenient payment solution for you and your customers.
    • aymanelmamoun
       
      Easy and efficient use.
  •  
    Snapscan did a good job focusing on their client by demonstrating to them that a basic application would accomplish the work that regularly is tedious and requires cards. By doing this, the company caught people's attention to try out their platform.
aymanelmamoun

Standard Bank SnapScan - The quick, reliable, and secure payment solution for your busi... - 0 views

  • SnapScan lets users make payments with their phone – quickly, easily, and safely. All SnapScan-supported stores have their own unique SnapCode (which is a QR code), and customers can make a payment in-store to them by scanning the code using the camera on their phone and the SnapScan app. Additionally, SnapScan lets users send money to friends, make online payments, pay bills, buy prepaid services in the app, and earn UCount Rewards Points when making a purchase.
    • mbellakbail69
       
      SnapScan provides an easy solution that is highly ideal for small and medium-sized companies anywhere and at any time. In times where electrical payment systems are not available, SnapScan is also a great solution.
    • omarlahmidi
       
      SnapScan make customer's life easier by online payments, sending money to friends.
  • All SnapScan-supported stores have their own unique SnapCode (which is a QR code), and customers can make a payment in-store to them by scanning the code using the camera on their phone and the SnapScan app. Additionally, SnapScan lets users send money to friends, make online payments, pay bills, buy prepaid services in the app, and earn UCount Rewards Points when making a purchase
    • aymanelmamoun
       
      SnapScan is very innovative in the way that they offer QR code scanning to pay. Payment with camera allows the customer to pay bills, prepaid app-services, earn rewards, etc.
  • SnapScan is compatible with most bank cards, as well as the Standard Bank Virtual Card, and as a result is currently one of the most popular mobile payment apps in South Africa.
    • omarlahmidi
       
      SnapScan make customer's life easier by making online payments and sending money to friends.
  • ...1 more annotation...
  • SnapScan lets users make payments with their phone – quickly, easily, and safely. All SnapScan-supported stores have their own unique SnapCode (which is a QR code), and customers can make a payment in-store to them by scanning the code using the camera on their phone and the SnapScan app. Additionally, SnapScan lets users send money to friends, make online payments, pay bills, buy prepaid services in the app, and earn UCount Rewards Points when making a purchase.
mohammed_ab

Ethiopia: "Mobile money doubled my number of customers in just three years"Et... - 0 views

  • Bisharo’s story is one of the many urban merchants who have discovered the power of digital payments for their businesses. Over the past few years, technology providers such as BelCash with their HelloCash mobile money, product working closely with the Somali Microfinance Institution, have made significant progress in helping merchants like Bisharo realize the benefits of digitizing payments.
  •  
    This article shows how mobile money has enabled a small shop owner in Addis Ababa, Ethiopia, has been able to generate more revenue just by letting its customers pay with mobile money. It also demonstrates the convenience that mobile payments have on its users especially for sellers. I really liked the story of Bisharo, the owner of that small shop, whose life has changed because of a fintech solution.
kenza_abdelhaq

Hello Paisa money transfers now available for payout through Western Union | Blog | Wes... - 0 views

  • This partnership enables Hello Paisa customers to send money from South Africa to their family and loved ones for pay-out into billions of bank accounts in more than 100 countries, millions of wallets in a dozen countries or to Western Union’s retail network across 200 countries and territories.
    • kenza_abdelhaq
       
      The partnership with Western Union allowed HelloPaisa to go global. The company's customers can now send funds from South Africa to hundred of other countries.
  •  
    "This partnership enables Hello Paisa customers to send money from South Africa to their family and loved ones for pay-out into billions of bank accounts in more than 100 countries, millions of wallets in a dozen countries or to Western Union's retail network across 200 countries and territories."
mehdibella

Find a Doctor - Book online instantly - DabaDoc - 0 views

  • Privacy Policy DabaDoc (“us,” “we,”, “DabaDoc” or “The Company”) is committed to respecting the privacy rights of our customers, visitors, and other users of DabaDoc.com (the “Site”) and related websites, applications, services and mobile applications provided by DabaDoc and on/in which this Privacy Policy is posted or referenced (collectively, the “Services”). We created this Privacy Policy (“Privacy Policy”) to give you confidence as you use the Services and to demonstrate our commitment to the protection of privacy. Protecting your personal data is a constant concern for us, and the Company is committed by this to ensure that: Only personal information necessary for the proper functioning of the Service is collected Your private information is secure and protected The Company reserves the right to modify this Privacy Policy at any time without notice. You should check this page from time to time to ensure that you have full knowledge of the provisions of this Privacy Policy and that you agree with them. If you do not agree to these terms, you must stop using DabaDoc and waive benefit of the proposed service. This Privacy Policy is effective as of July 30, 2013.
    • samiatazi
       
      This Privacy Policy sets out how DabaDoc (hereafter the Company) uses and protects its customers' information. indeed, this protection of customers' personal data is a constant concern for the company.
  • DabaDoc is an online platform which allows patients to easily find and book an appointment with an available doctor nearby that meets their needs at any time and on any device. Doctors listed on DabaDoc can optimize their schedule and interact with their patients.
  • DabaDoc (“us,” “we,”, “DabaDoc” or “The Company”) is committed to respecting the privacy rights of our customers, visitors, and other users of DabaDoc.com (the “Site”) and related websites, applications, services and mobile applications provided by DabaDoc and on/in which this Privacy Policy is posted or referenced (collectively, the “Services”). We created this Privacy Policy (“Privacy Policy”) to give you confidence as you use the Services and to demonstrate our commitment to the protection of privacy.
aminej

Safaricom and Visa sign M-Pesa partnership - FinTech Futures - 0 views

  • The deal will see the pair work on the development of new products and services supporting digital payment for customers of Safaricom’s M-Pesa micro-finance and payments platform. The partnership will cover over 24 million M-Pesa customers, more than 173,000 M-Pesa merchants from Safaricom and more than 61 million merchants on Visa’s network. “This partnership will play an important role in delivering even more value to our customers,” says Peter Ndegwa, CEO of Safaricom.
    • aminej
       
      That's a huge partnership between Safaricom and M-pesa which will bring so much more customers and will promotes even more cashless payment since it is the future and it is growing more and more due to globalization
ghtazi

Financial Services & Banking Technology | JUMO - 0 views

  • Get the ability to provide banking services to people who were previously unreachable, thanks to a lower cost of risk and the ability to accurately predict future behaviour.
  • Unlock the value of individuals’ digital footprints and power a generation of entrepreneurs, small businesses and communities with real financial choice.
    • kenzabenessalah
       
      JUMO not only provides fast, secure, and cost-effective financial services, but it is able to give an opportunity to entrepreneurs who are new to the market to invest and make money.
  • Credit Our lending products give entrepreneurs quick access to funds or asset finance. The loan amount, life cycle and repayment method can be configured to fit the needs of the individual. Savings JUMO builds and operates short-term, structured and long-term savings products that bear interest. They’re available to anyone who needs a safe place to store and grow their money. Insurance JUMO is able to work with underwriters and insurers to create standalone or wrapped insurance products to safeguard incomes, families, assets and businesses, no matter how small. Points We’re developing a white label points programme that can be used as a tool to drive and incentivise mobile transactions and empower people to build a personal, digital financial profile.
    • ghtazi
       
      in this article, we can see all of the financial services that jumo is offering. they presented a new wave of financial products such as credit, saving, insurance, and points. this website shows us how Jumo has redefined the banking service for a mobile, digital age, and has built a full technology stack to create financial services for everybody.
  • ...2 more annotations...
    • aminej
       
      This website shows that JUMO is a service that provides insurance, savings and lendings to entrepreneurs in developping countries. There are five different types of services like credit, savings, insurance and points for loyal customers. It is a very safe service backed with advanced data engine and end to end banking technology. Finally, their main customer target are entrepreneurs and people who want to start their own business and who own a phone.
  • This cloud and AI-powered technology stack connects banks with traditionally inaccessible customers in cost-effective, low-risk and responsible ways. Today our partners deploy loans, savings and insurance services from Africa to Asia, helping entrepreneurs in emerging markets to grow and prosper.
    • ghtazi
       
      in this article, it shows that JUMO ensures security and low risks to its customer. it aims to deploy loans, savings, and insurance services from across the globe so that it can help entrepreneurs with their projects in emerging markets.
hibaerrai

South African money transfer firm sees uptick in customers - 0 views

  • Mukuru, which is based in the city of Cape Town, said that it had seen a rise in users during the coronavirus pandemic – caused in part by customers choosing to prioritise remittances to family. Remittance services were designated as essential during the coronavirus lockdowns in South Africa – offering firms such as Mukuru a lifeline as customers in some verticals sought continued services. The firm has also paired up with global money transfer brand WorldRemit to offer what was described by Mukuru’s chief executive as “broader, deeper pay-out networks” that tackled the network’s “white space” issues.
    • hibaerrai
       
      Mukuru partnership with WorldRemit has positively impacted its activities. Covid-19 and the partnership pushed more individuals to start sending remittances to their families and thus expanding in the country.
ghtazi

About Mukuru | Bulk Remittance Services | Sign up, Send it, Sorted! - 0 views

  • Mukuru helps you move money around Africa. Sending cash for instant collection or topping up a bank account or mobile wallet, has never been easier.
    • nouhaila_zaki
       
      This page explains what Mukuru proposes as services for its customers, namely moving money around Africa (for paying school fees, hospital bills, rent or groceries etc).
  • We exist as a remittances company, to empower migrants to move money in a convenient, safe and affordable manner. These workers, who would usually be excluded from mainstream financial services, can now fulfill their desire to improve their own and their families’ lives.
    • nouhaila_zaki
       
      Here the page introduced the main mission of the company and its target customer segment, being securing remittances for migrants in Africa who are excluded from mainstream financial services.
  • It is this, the opportunity to enrich the lives of Africa’s people by helping family, friends and loved ones stay connected, that motivates us to improve, to do more and to reach further. To us, a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient.
    • sawsanenn
       
      this page shows Mukuru's values, I really appreciate the goal behind this business which is help Africans to move forward by offering them many services to help each other.
  • ...1 more annotation...
  • We know that every one of our customers has a story; just like we do. So whether you are sending money for school fees, hospital bills, rent or groceries, we are passionate about making that story end well.
    • ghtazi
       
      once again we can see that Mukuru is very attached to what its customers want and need.
nourserghini

SimbaPay to make Kenya to China money transfers easier | FXcompared.com - 0 views

  • More than seven million Kenyan customers and businesses can now transfer money internationally through SimbaPay Family Bank, a leading financial institution in Kenya, has partnered with SimbaPay so that its customers can make instant money transfers to China
    • nourserghini
       
      This article states that seven million clients in Kenya use Simbapay to internationally transfer money, which is an important number of customers.
hibaerrai

SimbaPay chatbot powers international remittance payments - 0 views

  • SimbaPay – a London based digital money transfer provider – today announced the launch of an AI (Artificial Intelligence) powered chatbot service which now makes International Money Transfer (remittance) possible with only an SMS. The SimbaPay chatbot will also enable 24/7 instant customer service for its customers across Africa and Europe.“We’re thrilled at the prospect of the chatbot service resolving most customer enquiries instantly at any time of day or night” said Daniel Howard, CTO for SimbaPay. “Another major objective we achieved with the chatbot service is that it also works without internet. This means customers with a mobile phone, even a basic phone without internet access, can access the SimbaPay chatbot using SMS”.
    • hibaerrai
       
      SimbaPay allow users to send and get remittances from their families all day everyday anytime in Africa and Europe. You only need to send an SMS in any phone.
hibaerrai

KYC and FinTech: Addressing the challenges of knowing your customer in the digital era ... - 0 views

  • ‘KYC’ is one of the most important terms in FinTech, as ‘knowing your customer’ is a regulatory requirement for all financial institutions. The main goal is fraud prevention and constraining the ability of certain users who do not meet given acceptance criteria. Traditionally of course, this was done entirely in person, with account holders visiting their banks with the relevant ID documents. But for the past years, KYC has been moving increasingly into the digital domain. This move has brought a vast range of benefits to users and FinTech providers alike, but a number of challenges remain. Below, we outline some of these and present you with ways in which to combat them if you’re looking to set-up, or improve your digital finance platform, or to improve your customer experience.
    • hibaerrai
       
      The KYC strategy will help target one audience and know everything you need to know about it, and also the data is secured and organised. This process is more efficient in fintechs.
« First ‹ Previous 61 - 80 of 435 Next › Last »
Showing 20 items per page