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Indiana University has saved nearly $20 million by joining with other universities to reduce administrative costs for essential financial software systems. The Kuali Financial System is open source software that was created to fit the needs of colleges and universities. By definition, open source software is free to use, distribute and modify, meaning IU avoids the costs of licensing expensive commercial systems that often cost tens of millions of dollars to buy and install. IU fully implemented and transitioned to the Kuali System in February.

This is worth reading and thinking about on both a governmental and at an organizational level. As elements in a system become more interdependent, and as the speed and scale of financial, informational, contractual, physical transactions between the elements of a system increase, the system can become more prone to big shocks from relatively small disruptions.  If Churchill said in the age of radio that "..A lie gets halfway around the world before the truth has a chance to get its pants on" what would he have said about organizations in the age of mobile devices, Twitter and YouTube?

The 10 most critical job skills to parlay in your job search for 2013: Critical thinking, Complex problem solving, Judgment and decision-making, Active listening, Computers and electronics, Mathematics, Operations and systems analysis, Monitoring, Programming, Sales and Marketing

Humans are pretty good at rolling with short bursts of pressure, but chronic uncertainty throws us for a loop. Anticipating a major stressful event can be worse than the actual occurrence itself, research shows.  When we fear the hatchet will fall, when the future is a fog, when we're paralyzed by powerlessness, we start to flip out. We pile on more work than we can handle. We don't take sick days when we need them. We start fueling up on coffee and cigarettes, and dropping the things that are good for us, like leisure activities and trips to the gym. Under chronic stress, our immune systems start to buckle from "overresponsivity."

Aguinis noted that the power-law approach has applications in groups of all types and sizes, including governments, nonprofits, education systems and corporations. However, changing theory and practice will be challenging, due partly to deeply entrenched notions of fairness and equality in society and business. Further, it could pose difficult ethical dilemmas, because it requires taking care of the "superstars" first in the context of treating everyone fairly.

Recognition, one of Herzberg's motivators, is important for employees to feel they are valued. To address this, Enterprise has introduced a system called 'The Vote'. This aims to support and encourage the development of exceptional customer service. It works on the basis of co-workers providing assessment on themselves and each other. All employees in rental branches rank everyone in their team, including themselves, in terms of their customer service efforts. They provide a constructive explanation of the rankings given. These are then fed back to all employees. Read more: http://www.thetimes100.co.uk/case-study--motivation-in-action--96-384-4.php#ixzz1AEO1R3Dw

What are the results of the patent system itself? The results are distorted research, protectionism, wealth transfers, and enrichment of the patent bar. Large companies, such as IBM, amass giant patent portfolios.

Many businesses have invested in multi-channel campaign management systems, giving them the ability to execute campaigns across e-mail, direct mail, and the Web seamlessly. We classify our campaigns as transactional, promotional, and experiential, among others. When we look at reports, we often compare campaign performance against previous campaigns or similar programs running in parallel. While this focus on campaign management has made e-mail one of the most profitable direct channels in the marketer's arsenal, it has clouded our view of something more important: relationship management. If e-mail marketers are focusing on campaign-level strategy and execution, who is left to focus on the broader relationship between the brand and consumer and how content, cadence, and channel preference all come together to create a relationship of trust between the brand and the consumer? Let's look at some examples of how a focus on the relationship changes the way we look at the programs we run and inevitably makes e-mail campaigns more effective.

The average life expectancy of a human being in the 21st century is about 67 years. Do you know what the average life expectancy for a company is? Surprisingly short, it turns out. In a recent talk, John Hagel pointed out that the average life expectancy of a company in the S&P 500 has dropped precipitously, from 75 years (in 1937) to 15 years in a more recent study. Why is the life expectancy of a company so low? And why is it dropping? Many of these companies are collapsing under their own weight. As companies grow they invariably increase in complexity, and as things get more complex they become more difficult to control. The secret, I think, lies in understanding the nature of large, complex systems, and letting go of some of our traditional notions of how companies function.

It seems that the Enterprise 2.0 and eLearning community has recently discovered the idea of Value Networks. This concept has been around in the work of Verna Alee, Clayton Christensen, and many others for at least ten years. Christian Briggs, co-founder of SociaLens wrote a chapter about it in 2009, entitled "Web 2.0 Business Models as Decentralized Value Creation Systems" in the following book: http://www.springer.com/computer/swe/book/978-0-387-85894-4

Trying to prevent leaks by employees or to fight off hackers only helps so much. Powerful forces are pushing companies to become more transparent. Technology is turning the firm, long a safe box for information, into something more like a sieve, unable to contain all its data. Furthermore, transparency can bring huge benefits. "The end result will be more openness," predicts Bruce Schneier, a data-security guru. It may be useful to think of a computer network as being like a system of roads. Just like accidents, leaks are bound to happen and attempts to stop the traffic will fail, says Mr Schneier, the security expert. The best way to start reducing accidents may not be employing more technology but making sure that staff understand the rules of the road-and its dangers. Transferring files onto a home PC, for instance, can be a recipe for disaster. It may explain how health data have found their way onto file-sharing networks. If a member of the employee's family has joined such a network, the data can be replicated on many other computers.

In 2006, sociologists from the University of Arizona and Duke University sent out another distress signal-a study titled "Social Isolation in America." In comparing the 1985 and 2004 responses to the General Social Survey, used to assess attitudes in the United States, they found that the average American's support system-or the people he or she discussed important matters with-had shrunk by one-third and consisted primarily of family. This time, the Internet and cellphones were allegedly to blame. Keith Hampton, a sociologist at the University of Pennsylvania, is starting to poke holes in this theory that technology has weakened our relationships. Partnered with the Pew Research Center's Internet & American Life Project, he turned his gaze, most recently, to users of social networking sites like Facebook, Twitter and LinkedIn. "There has been a great deal of speculation about the impact of social networking site use on people's social lives, and much of it has centered on the possibility that these sites are hurting users' relationships and pushing them away from participating in the world," Hampton said in a recent press release. He surveyed 2,255 American adults this past fall and published his results in a study last month. "We've found the exact opposite-that people who use sites like Facebook actually have more close relationships and are more likely to be involved in civic and political activities."

Companies that build systems that people use have power. But they have to be very very very careful about how they assert that power. It's really easy to come in and try to configure the user through force. It's a lot harder to work diligently to design and build the ecosystem in which healthy norms emerge. Yet, the latter is of critical importance to the creation of a healthy community. Cuz you can't get to a healthy community through force.

The time it takes for new products to come to market is getting ever shorter. As a consequence, goods are being produced using manufacturing facilities and IT systems that were designed with completely different models in mind. Fraunhofer developers want to make factories smarter so they can react to changes of their own accord.

New technologies bring with it a requirement for new abilities. Back in 1954, dialing a phone was new and potentially confusing. Bell created a 10-minute film to explain it all.