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Kelly Nash

A Model of Mobile Community: Designing User Interfaces to Support Group Interaction - 0 views

  • Now the role of mobile phones is expanding to support forming and maintaining “community”—both geographic based communities and communities based on diverse cultural interests—creating new ways for people to connect and communicate.
  • Today anyone working in the converging worlds of communications, media, and technology knows that communities are perhaps the most influential factor and value-added service in the emerging market,
  • they will expect applications to be aware of users’ context—both their physical environment as well as their virtual environment: their location, the tasks in which they are engaged, the information they are browsing, the people with whom they are interacting, and the history of each.
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  • These contextual elements (location, task, domain, contacts, and history) may combine to “trigger” realization of both individual and group goals.
  • the mobile community model encompasses two varieties: those centered on relationships and those centered on tasks.
  • the communities are established between business partners, between businesses and their customers, between different groups of customers within companies, and between individuals and groups devoted to particular topics.
  • Communication within a community is not limited to the explicit dialogue between members; rather it must also expand to include delivery of tacit knowledge in a broad sense, including sharing events, emotions, and experiences across time and place, which bring closer relationships and increased trust
  • Ultimately, all characteristics, including environment, people, objects, and processes, should be considered when tailoring a UI to the specific needs of a community.
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    A must read.
Kelly Nash

BBC NEWS | UK | Online networking 'harms health' - 3 views

  • A lack of "real" social networking, involving personal interaction, may have biological effects
  • evidence suggests that a lack of face-to-face networking could alter the way genes work, upset immune responses, hormone levels, the function of arteries, and influence mental performance.
  • social networking sites have played a significant role in making people become more isolated
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    Use of social networking sites has decreased the amount of time each day people spend interacting with others in person, which may have health implications.
Corinna Sherman

Despite Social Media Tools, Face-To-Face Interaction in Organizations Has Remained the ... - 0 views

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    "Remember the power of face-to-face communication and its appeal to our audiences."
Corinna Sherman

'Newsonomics' Predicts The Future Of The Media : NPR - 1 views

  • Every day, USAToday.com, the third most popular news site on the web, gets more than 20,000 comments on its stories. Gannett — America's largest news publisher, with USA Today and 81 other dailies, has made "community conversation" a centerpiece of its new strategy
  • Many stations use three or four of the user-generated stories a week on air.
  • Number two, the economics of user-generated content are a potential godsend for media companies, big and small. Media can compare the costs of well-salaried editors, producers and reporters to those of "cheap-to-free content," eagerly offered by some pretty good writers. Now draw a line between the headcount reduction in journalism and the rise of user-generated content. It's not a straight line, of course, lots of zigs, zags and caveats, but the trendline is unmistakable.
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  • The convergence of two phenomena has catapulted "user-generated" content to incredible heights. Number one, it became possible for the first time in human history for individuals to connect with hundreds to tens of thousands of people they don't know through the Web.
  • Talk to Pluck, and they'll tell you that reader interaction usually starts with simply reacting to a story. That's commenting — the 20,000 or so comments USAToday.com gets every day. Think of that as letters to the editors on Barry Bonds or Manny Ramirez's vitamins. Comments are, by their nature, reactive.
  • Move up the ladder, and readers start filling out a "profile" page, noting their interests. Then, they may participate in forums or discussion groups. Everything from political campaign groups to health support groups to sports team back-and-forth. Then, they may "upload" photos or video, the latter of course being the fuel that feeds CNN's iReport and YouNews. While much of the public feels deficient in "writing" skills, anyone can take a picture or use a Camcorder.At the top of the ladder are the regular contributors, mainly in print. These are people who have great expertise or passion or both — and keep up on topics of interest to their readers. Some have huge direct followings. Some are former journalists — bought out or laid off — looking to keep up their craft. Others disdain the word "journalism." Others are increasingly being — you guessed it — aggregated, as we saw in Chapter 5, by smart new middlemen.
  • how do editors vet? The short answer here is that they vet lightly, and that of course is why there are a lot of ticking time bombs out there. People do blog to advance business or political interests. Sometimes they disclose those; sometimes they don't. Disclosure is what is the basic rule should be, but it's an uneven practice.
Corinna Sherman

A special report on managing information: All too much | The Economist - 0 views

  • Only 5% of the information that is created is “structured”, meaning it comes in a standard format of words or numbers that can be read by computers. The rest are things like photos and phone calls which are less easily retrievable and usable. But this is changing as content on the web is increasingly “tagged”, and facial-recognition and voice-recognition software can identify people and words in digital files.
    • Corinna Sherman
       
      trend of tagging content to increase its utility to humans
  • However, the amount of reading people do, previously in decline because of television, has almost tripled since 1980, thanks to all that text on the internet. In the past information consumption was largely passive, leaving aside the telephone. Today half of all bytes are received interactively, according to the UCSD
Kelly Nash

Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interacti... - 0 views

  • computer-mediated communication use and research are proliferating rapidly, findings offer contrasting images regarding the interpersonal character of this technology.
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    This is just an abstract. May be worth trying to get the whole article.
Corinna Sherman

A special report on managing information: Clicking for gold | The Economist - 2 views

  • Across the internet economy, companies are compiling masses of data on people, their activities, their likes and dislikes, their relationships with others and even where they are at any particular moment—and keeping mum.
  • “They are uncomfortable bringing so much attention to this because it is at the heart of their competitive advantage,” says Tim O’Reilly, a technology insider and publisher. “Data are the coin of the realm. They have a big lead over other companies that do not ‘get’ this.”
  • Amazon and Netflix, a site that offers films for hire, use a statistical technique called collaborative filtering to make recommendations to users based on what other users like. The technique they came up with has produced millions of dollars of additional sales. Nearly two-thirds of the film selections by Netflix’s customer come from the referrals made by computer. EBay, which at first sight looks like nothing more than a neutral platform for commercial exchanges, makes myriad adjustments based on information culled from listing activity, bidding behaviour, pricing trends, search terms and the length of time users look at a page. Every product category is treated as a micro-economy that is actively managed. Lots of searches but few sales for an expensive item may signal unmet demand, so eBay will find a partner to offer sellers insurance to increase listings. The company that gets the most out of its data is Google. Creating new economic value from unthinkably large amounts of information is its lifeblood. That helps explain why, on inspection, the market capitalisation of the 11-year-old firm, of around $170 billion, is not so outlandish. Google exploits information that is a by-product of user interactions, or data exhaust, which is automatically recycled to improve the service or create an entirely new product.
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  • The design of the feedback loop is critical. Google asks users for their opinions, but not much else. A translation start-up in Germany called Linguee is trying something different: it presents users with snippets of possible translations and asks them to click on the best. That provides feedback on which version is the most accurate.
  • Re-using data represents a new model for how computing is done, says Edward Felten of Princeton University. “Looking at large data sets and making inferences about what goes together is advancing more rapidly than expected. ‘Understanding’ turns out to be overrated, and statistical analysis goes a lot of the way.”
  • Recycling data exhaust is a common theme in the myriad projects going on in Google’s empire and helps explain why almost all of them are labelled as a “beta” or early test version: they truly are in continuous development.
  • Google does not need to own the data. Usually all it wants is to have access to them (and see that its rivals do not). In an initiative called “Data Liberation Front” that quietly began last September, Google is planning to rejig all its services so that users can discontinue them very easily and take their data with them. In an industry built on locking in the customer, the company says it wants to reduce the “barriers to exit”. That should help save its engineers from complacency, the curse of many a tech champion.
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