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The convergence of two phenomena has catapulted "user-generated" content to incredible heights. Number one, it became possible for the first time in human history for individuals to connect with hundreds to tens of thousands of people they don't know through the Web.

Talk to Pluck, and they'll tell you that reader interaction usually starts with simply reacting to a story. That's commenting — the 20,000 or so comments USAToday.com gets every day. Think of that as letters to the editors on Barry Bonds or Manny Ramirez's vitamins. Comments are, by their nature, reactive.

Move up the ladder, and readers start filling out a "profile" page, noting their interests. Then, they may participate in forums or discussion groups. Everything from political campaign groups to health support groups to sports team back-and-forth. Then, they may "upload" photos or video, the latter of course being the fuel that feeds CNN's iReport and YouNews. While much of the public feels deficient in "writing" skills, anyone can take a picture or use a Camcorder.At the top of the ladder are the regular contributors, mainly in print. These are people who have great expertise or passion or both — and keep up on topics of interest to their readers. Some have huge direct followings. Some are former journalists — bought out or laid off — looking to keep up their craft. Others disdain the word "journalism." Others are increasingly being — you guessed it — aggregated, as we saw in Chapter 5, by smart new middlemen.

how do editors vet? The short answer here is that they vet lightly, and that of course is why there are a lot of ticking time bombs out there. People do blog to advance business or political interests. Sometimes they disclose those; sometimes they don't. Disclosure is what is the basic rule should be, but it's an uneven practice.

spread news from inside the country

filtering, entertainment and serendipitous value

at some point, it becomes overwhelming.”

We’ve reduced the fear of missing something important because we share “controlled serendipity” with others and they with us.

We are all human aggregators now.

These contextual elements (location, task, domain, contacts, and history) may combine to “trigger” realization of both individual and group goals.

the mobile community model encompasses two varieties: those centered on relationships and those centered on tasks.

the communities are established between business partners, between businesses and their customers, between different groups of customers within companies, and between individuals and groups devoted to particular topics.

Communication within a community is not limited to the explicit dialogue between members; rather it must also expand to include delivery of tacit knowledge in a broad sense, including sharing events, emotions, and experiences across time and place, which bring closer relationships and increased trust

Ultimately, all characteristics, including environment, people, objects, and processes, should be considered when tailoring a UI to the specific needs of a community.

This model has several implications:

You have to provide “satellite media” that orbits the core: it’s easy to digest and looks cool or fun.

The result was in less than two years we went from 9 products on two platforms (print and crappy publications sites full of shovelware) to nearly 100 products on 7 platforms – with about 45% less costs.

establish community E-Journalism labs in our communities where we have dailies.

expand relationships

community crowd-sourcing for assignments.

tackle the two-thirds infrastructure cost bucket.

The focus will become very local with national and international news procured from the very best sources.

At impreMedia we proved legacy media can be changed.

The E-Community Journalism labs will strike content and sales relationships with community members. We will faciliate cross-publishing with some, ditto sales. Sales training will be important.

I believe it is important we use the power of our traffic to strike ad relationships with local merchants.