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Kelly Nash

A Model of Mobile Community: Designing User Interfaces to Support Group Interaction - 0 views

  • Now the role of mobile phones is expanding to support forming and maintaining “community”—both geographic based communities and communities based on diverse cultural interests—creating new ways for people to connect and communicate.
  • Today anyone working in the converging worlds of communications, media, and technology knows that communities are perhaps the most influential factor and value-added service in the emerging market,
  • they will expect applications to be aware of users’ context—both their physical environment as well as their virtual environment: their location, the tasks in which they are engaged, the information they are browsing, the people with whom they are interacting, and the history of each.
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  • These contextual elements (location, task, domain, contacts, and history) may combine to “trigger” realization of both individual and group goals.
  • the mobile community model encompasses two varieties: those centered on relationships and those centered on tasks.
  • the communities are established between business partners, between businesses and their customers, between different groups of customers within companies, and between individuals and groups devoted to particular topics.
  • Communication within a community is not limited to the explicit dialogue between members; rather it must also expand to include delivery of tacit knowledge in a broad sense, including sharing events, emotions, and experiences across time and place, which bring closer relationships and increased trust
  • Ultimately, all characteristics, including environment, people, objects, and processes, should be considered when tailoring a UI to the specific needs of a community.
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    A must read.
Chelsey Delaney

Social Networking Now More Popular on Mobile than Desktop - 1 views

  • A less quantifiable statistic that may also have impacted the rise of mobile social networking to the point where it has surpassed desktop-based social networking is the fact that it's an activity that taps into how people - normal, everyday people - go about their lives.
Kelly Nash

Social Media & Mobile Internet Use Among Teens and Young Adults - Pew Research Center - 1 views

  • Our survey of teens also tracked some core internet activities by those ages 12-17 and found:
  • 62% of online teens get news about current events and politics online.
Corinna Sherman

CTIA - The Wireless Association - 0 views

shared by Corinna Sherman on 25 Mar 10 - Cached
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    "Wireless data revenues, which represent what consumers spend on non-voice services, were more than 28% of all wireless service revenues. In addition, there are now more than 257 million data-capable devices in consumers' hands, up from 228 million at the end of 2008. 50 million of these devices are smart phones or wireless-enabled PDAs and nearly 12 million are wireless-enabled laptops, notebooks or aircards. According to the survey, text messaging continues to be enormously popular, with more than 822 billion text messages sent and received on carriers' networks during the last half of 2009-amounting to almost 5 billion messages per day at the end of the year. During the 2009 calendar year, there were more than 1.5 trillion text messages reported on carriers' networks. Wireless subscribers are also sending more pictures and other multimedia messages with their mobile devices-more than 24.2 billion MMS messages were reported for the last half of 2009. That's more than double the number from the previous year, when only 9.3 billion were reported for the last half of 2008. "
Corinna Sherman

I'm So Totally, Digitally Close to You - Clive Thompson - NYTimes.com - 0 views

  • Social scientists have a name for this sort of incessant online contact. They call it “ambient awareness.” It is, they say, very much like being physically near someone and picking up on his mood through the little things he does — body language, sighs, stray comments — out of the corner of your eye.
  • Each little update — each individual bit of social information — is insignificant on its own, even supremely mundane. But taken together, over time, the little snippets coalesce into a surprisingly sophisticated portrait of your friends’ and family members’ lives, like thousands of dots making a pointillist painting. This was never before possible, because in the real world, no friend would bother to call you up and detail the sandwiches she was eating. The ambient information becomes like “a type of E.S.P.,” as Haley described it to me, an invisible dimension floating over everyday life.“It’s like I can distantly read everyone’s mind,” Haley went on to say. “I love that. I feel like I’m getting to something raw about my friends. It’s like I’ve got this heads-up display for them.” It can also lead to more real-life contact, because when one member of Haley’s group decides to go out to a bar or see a band and Twitters about his plans, the others see it, and some decide to drop by — ad hoc, self-organizing socializing. And when they do socialize face to face, it feels oddly as if they’ve never actually been apart. They don’t need to ask, “So, what have you been up to?” because they already know. Instead, they’ll begin discussing something that one of the friends Twittered that afternoon, as if picking up a conversation in the middle.
  • You could also regard the growing popularity of online awareness as a reaction to social isolation, the modern American disconnectedness that Robert Putnam explored in his book “Bowling Alone.” The mobile workforce requires people to travel more frequently for work, leaving friends and family behind, and members of the growing army of the self-employed often spend their days in solitude. Ambient intimacy becomes a way to “feel less alone,” as more than one Facebook and Twitter user told me.
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  • Many maintained that their circle of true intimates, their very close friends and family, had not become bigger. Constant online contact had made those ties immeasurably richer, but it hadn’t actually increased the number of them; deep relationships are still predicated on face time, and there are only so many hours in the day for that.But where their sociality had truly exploded was in their “weak ties” — loose acquaintances, people they knew less well. It might be someone they met at a conference, or someone from high school who recently “friended” them on Facebook, or somebody from last year’s holiday party. In their pre-Internet lives, these sorts of acquaintances would have quickly faded from their attention. But when one of these far-flung people suddenly posts a personal note to your feed, it is essentially a reminder that they exist.
  • Sociologists have long found that “weak ties” greatly expand your ability to solve problems. For example, if you’re looking for a job and ask your friends, they won’t be much help; they’re too similar to you, and thus probably won’t have any leads that you don’t already have yourself. Remote acquaintances will be much more useful, because they’re farther afield, yet still socially intimate enough to want to help you out.
  • It is also possible, though, that this profusion of weak ties can become a problem. If you’re reading daily updates from hundreds of people about whom they’re dating and whether they’re happy, it might, some critics worry, spread your emotional energy too thin, leaving less for true intimate relationships.
  • When I spoke to Caterina Fake, a founder of Flickr (a popular photo-sharing site), she suggested an even more subtle danger: that the sheer ease of following her friends’ updates online has made her occasionally lazy about actually taking the time to visit them in person.
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