Order from Chaos: The Sensemaking Structure and Therapeutic Function of Mediated Eyewit... - 0 views
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Jack Park on 31 Aug 08This paper is based on a study of personal experience narratives told by witnesses of the September 11th attacks in calls to C-SPAN. Drawing on research on narratives of ordinary and extraordinary experiences and witnessing, the author offers a framework for analyzing the structure and function of eyewitness accounts. Analysis focuses on methods callers use to show and tell the audience where they were, what they were doing, and what they were thinking at the time of the attacks. Verbal, visual, and structural features of these narratives are highlighted, with particular attention given to orientation and ideation components of the narratives. The design of these components and their location within the callers' stories are shown to construct the narratives as eyewitness accounts, position the callers and audience members as witnesses, and engage all in a therapeutic sensemaking process.