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Cognitive Edge is focused on rejuvenating management practices to better equip organisations when addressing intractable problems or seizing new opportunities in uncertain and complex situations. Where traditional approaches have failed to deliver success, Cognitive Edge techniques enable the emergence of fresh and insightful solutions seen from multiple perspectives.

Cognitive Edge is focused on rejuvenating management practices to better equip organisations when addressing intractable problems or seizing new opportunities in uncertain and complex situations. Where traditional approaches have failed to deliver success, Cognitive Edge techniques enable the emergence of fresh and insightful solutions seen from multiple perspectives.

SenseMaker™ is one of the few software systems to be built on basis of natural rather than management science. It is designed to augment rather than replace human decision making. SenseMaker™ is supported by the open source Cognitive Edge methods and the unique Cognitive Edge Network of consultants, academics and other practitioners across the world. It has the ability to form a bridge between formal structured systems in an organisation and the free tagging of social computing. It enables serendipitous un-biased encounters with data in the context of need.

She suggested that we used the communication metaphor too much, assuming that all issues were either about listening or telling. Instead she argued we needed an interaction metaphor in which we communicate by action and more importantly interaction. Praxis makes perfect as we used to say. There is a fair amount of talk about story-listening and story-telling and much of it is useful. However, interaction is about collaborative story creation, something which I think has more inherent value.

Narrative techniques both provide a complementary form of what we will call pre-hypothesis research, but further that the use of narrative research techniques produces, through a single intervention, quantitative conclusions supported by narrative context, fragmented knowledge databases, and a mechanism for measuring impact and more complex issues such as mapping ideation cultures.

Snowden again... Looks like a fairly interesting book is on its way, as well...?

"This research is grounded in the anthropological understanding that each individual is a unique 'energy source' (Bateson 1972) responsible for acting upon their socially and culturally inflected interpretations in an equally particular way. These indexes capture the actual moments of interaction, of the coming together of individuals in conversational and behavioural exchange (Rapport and Overing 2000). The indexes in this research focus on the socio-cultural field (rather than physical, archaeological or linguistic sub-disciplines), which has been a key element of the discipline since its establishment in the 19th century. Above all, this report highlights how this Cultural Mapping project will offer unparalleled global access into anthropology's own minimal definition: that is, a means to see the Other as Self, and the Self as Other."

Interesting work, based in anthropology

The Cognitive Edge weblog contains an interesting exchange on the nature and role of storytelling in organizations. It was prompted by blog author Dave Snowden's reading of an article by Gabrielle Dolan of One Thousand and One, an Australian consultancy specialising in storytelling as a tool for organisational development. Dave Snowden is well known for his work on the role of narrative and complexity theory in organizational sensemaking.