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If companies cannot develop a culture of knowledge sharing and innovation, it's primarily because they are having a hard time measuring the benefits. All metrics of intangibles -and KM in particular- are shaky, and the most promising ones, based on network analysis (VNA) still have a long way to go before they become generally accepted practices. In the meantime, organizing a knowledge market might be the best way to go. Let's imagine what it would look like… First, a separate organization for shared knowledge services would have to be set up, if it doesn't exist already. For lack of a better phrase, let's cal it the corporate university. The problem is that corporate universities, when they exist, are focused on executive programs, which is a very small part of the problem.

"Social media affect the way organizations do business and communicate externally and internally. There are no longer clear boundaries of inside and outside organization life, and we need to explore how new social media can bring value for businesses in new ways. 'Value' in a strong economic sense is challenged by social media as a door opener for influence that the organizations should take seriously. Can social media increase 'value', as in strengthened brand and reputation based on the market's influence and trust, and in the end bring economic benefit for the business and organization? The virtual market isn't a huge collection of passive consumers; it is represented by networks of people having meaningful dialogues and interaction with both each other and the businesses as such, and represents new ways of market power. Social media tools open up for rethinking value in new innovative ways - and it is interesting to examine whether different organizational cultures will make different valuable outcomes, values in social, reputational, knowledgeable and networked capital senses."

Social media in a business context, as viewed through the eyes of an anthropologist. Lots of great references, but some in Norwegian, unfortunately.

Personal knowledge management is becoming one of the most critical skills that information workers like journalists, marketers and PR pros need to succeed today. Specifically, I am talking about the efficient collecting, processing and weeding of massive amounts of data. In this post I want to offer tips on how to take full advantage of tagging information in Gmail.