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Personal knowledge management is becoming one of the most critical skills that information workers like journalists, marketers and PR pros need to succeed today. Specifically, I am talking about the efficient collecting, processing and weeding of massive amounts of data. In this post I want to offer tips on how to take full advantage of tagging information in Gmail.

E-mail is no longer just e-mail, and it arguably hasn't been for some time. Webmail clients like Yahoo's have offered IM and calendar integration for a while, and now Gmail allows video chatting and embedded gadgets. Zenbe, a new startup, is bringing social features, collaboration, and a new perspective on our e-mail routine with things like a sharable wiki, discussions, and even a Twitter sidebar.