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Twitter posted this "Best Practices for journalists" on their blog. Twitter wasn't 'meant' or built to be a tool for professional communicators but has obviously been used as such since its creation. I just found it really interesting that the tool is telling the storyteller how to do his/her job. I wonder why Twitter as an organization felt the need to post this best practices for journalists. What is the communication strategy here? Do they hope to change Twitter practices? Bring in more would-be journalists on the site? They even include quantitative research and examples to support their recommendations!

Microblogging has become a hot trend for enterprises that want to help employees share information internally. The article takes a look at how three businesses are using Twitter alternatives and best practices for implementing it.

Ten social media marketing experts weigh on best practices for social marketing and the future of the growing industry.

10% of business reviews will be fake by 2014 -- I found this shocking! Sure, don't believe everything you read online but 10 per cent? If you're a communications manager relying on reviews to promote your company or build trust among customers, how do you maintain your integrity if this kind of statistic is floating around?