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Wherever they have looked, researchers have found thriving communities. This is so well documented that there is no longer any scholarly need to demonstrate that community ties exist everywhere, although the alarmed public, politicians and pundits need to be constantly reassured and re-educated. But there is a pressing need to understand what kinds of community flourish, what communities do — and do not do — for people, and how communities operate in different social systems.

there is an as-yet undocumented literacy in the relatively unexplored middle, a partially mental and partially technical skill at deploying the appropriate attentional style with the appropriate media at the appropriate time

the need to balance a defense against becoming overloaded by the overwhelming influx of mediated information with a need to know the most accurate and fresh information that will be professionally and personally useful.