John Lewis won both Oracle Retailer of the Year and Brandbank Multichannel Retailer of the Year. Managing director Andy Street talks about its success.
SPEKE-based catalogues and online retailer Shop Direct was named Non-Store Retailer of the Year at the recent Oracle Retail Week Awards 2011, dubbed the 'high street Oscars.'
The multi-year, three-step project, which started 18 months ago, includes a move to a private cloud, better backend integration between online and brick and mortar stores to support in-store merchandise pickup, and larger in-store networking pipes that could, ultimately, be used to help guide shoppers to in-store deals.