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Oracle Retail's Dave Dorf talks with Harvard Business Review readers about using Facebook to connect with customers, at HBR blog The Conversation

Pipeline highlighted the availability of Oracle COmmunications Network Charging and Control 4.4, which offers a number of features, including multi-network prepaid charging, voucher recharge, promotions management, Intelligent Network (IN) and Next Generation Network (NGN)-based service control, and graphical service configuration. The article features comments from Graham Carey, Product Marketing Director, Oracle, who discusses how the product benefits both service providers and consumers by helping combat bill shock. The article notes that the solution is also "social network-aware," offering innovative promotional opportunities through social networks like Facebook.