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Salesforce offers five separate editions of its Sales Cloud 2 product. Contact Manager Edition costs $5 per user per month, and somewhat resembles a cloud-based ACT. It tracks contacts, customer interactions, tasks, and hooks into Outlook and Google Apps, while also offering document sharing and mobile access. Group Edition costs $25 per user per month. It tracks sales opportunities, offers pre-built dashboards and basic reporting, adds the ability to capture leads from your Web site, and tracks Google AdWords performance within Salesforce.com. Group Edition is a good starting point for many SMBs, but Professional Edition is even better. It costs $65 per user per month, and it's is the real SMB sweet spot. It offers full reporting and analytics, custom dashboards, e-mail marketing, sales forecasts, granular permissions, real-time data sharing, and basic customer service tools.

IntalioCloud takes on Salesforce.com with public-private cloud design. Note that business applications developed for use in Salesforce's platform have to use the company's proprietary programming language, while IntalioCloud is open to many languages such as JavaScript and Ruby. Third, Intalio says it provides 25 gigabytes of data storage per account, much more than Salesforce. $42 Mill in VC The nexxus here is that both salseforce.com and Intalio need to provide integration into the MSOffice productivity environment to compete with Microsoft Azure.

Nice catch and cast from Michael Hickens. He walks us through some strange goings on at SalesForce.com. It seems Commander Benioff has ordered the good ship SlaesForce to turn on a dime, drop everything, and set a course for Wave. Good stuff: "...... Could Salesforce be reengineering its AppExchange platform to run standards-based code like HTML 5? The reason I ask is that none other than Salesforce CEO Marc Benioff listed his status on Facebook this weekend as: "working on salesforce.com's new architecture." There would have to be a very good reason, or a transformational event like Google's introduction of its Wave, for the company to change a key element of its strategy.

Fascinating conversation between Douglas Crockford and Jeremy Geelan. The issue is that XSS - the Cross Site Scripting capabilities of HTML. and "the painful gap" in the HTML5 specification of the itnerface between JavaScript and the browser. I had to use the Evernote Clearly Chrome extension to read this page. Microsoft is running a huge JavaScript advertisement/pointer that totally blocks the page with no way of closing or escaping. Incredible. Clearly was able to knock it out though. Nicely done! The HTML5-XSS problem is very important, especially if your someone like me that sees the HTML+ format (HTML5-CSS3-JSON-JavaScript-SVG/Canvas) as the undisputed Cloud Productivity Platform "compound document" model. The XSS discussion goes right to the heart of matter of creating an HTML compound document in much the same way that a MSOffice Productivity Compound Document worked. The XSS mimics the functionality of of embedded compound document components such as OLE, DDE, ODBC and Scripting. Crack open any client/server business document and it will be found to be loaded with these embeded components. It seems to me that any one of the Cloud Productivity Platform contenders could solve the HTML-XSS problem. I'm thinking Google Apps, Zoho, SalesForce.com, RackSpace and Amazon - with gApps and Zoho clearly leading the charge. Also let me add that RSS and XMP (Jabber), while not normally mentioned with JSON, ought to be considered. Twitter uses RSS to transport and connect data. Jabber is of course a long time favorite of mine. excerpt: The fundamental mistake in HTML5 was one of prioritization. It should have tackled the browser's most important problem first. Once the platform was secured, then shiny new features could be carefully added. There is much that is attractive about HTML5. But ultimately the thing that made the browser into a credible application delivery system was JavaScript, the ultimate workaround tool. There is a painful gap

Microsoft announces a new plan, "Microsoft Dynamics", to accelerate the transition to replace their traditional / conventional software systems with cloud-ready infrastructure. Dynamics also serves as a migration guide, providing "seamless integration" of services from old IT to new Cloud. Competitors mentioned include SalesForce.com, SAP and Oracle. Lots of focus on integrating CRM into the full line of business applications. This is somewhat similar to the Visual Productivity challenge of integrating gMail into a working productivity system based on the Google Apps platform. Embedding the full range of Visual Web Communications into productivity apps and services is the key at all levels. One thing to consider in this article is that the only Cloud - Productivity - Business systems contenders are SalesForce, Oracle, SAP and Microsoft. Google Apps isn't mentioned. Nor is Amazon, RackSpace or VMware. Apple, Cisco, HP and Facebook are also left out.

Neil McAllister provides an in-depth no-holds-barred comparison of Google, Zoho and Micorsoft Web Office Productivity Apps.  It's not pretty, but spot on honest.  Some of the short comings are that Neil overly focuses on document fidelity, but is comparatively light on the productivity environment/platform problems of embedded business logic.  These document aspects are represented by internal application and platform specific components such as OLE, scripting, macros, formulas, security settings, data bindings, media/graphics, applications specific settings, workflow logic, and other ecosystem entanglements so common to MSOffice compound "in-process" business documents.   Sadly, Neil also misses the larger issue that Microsoft is moving the legacy MSOffice Productivity Environment to a MS-Web center.   excerpt:  A spreadsheet in your browser? A word processor on the Web? These days, SaaS (software as a service) is all the rage, and the success of Web-based upstarts like Salesforce.com has sent vendors searching for ever more categories of software to bring online. If you believe Google, virtually all software will be Web-based soon -- and as if to prove it, Google now offers a complete suite of office productivity applications that run in your browser. Google isn't the only one. A number of competitors are readying Web-based office suites of their own -- most prominently Zoho, but even Microsoft is getting in on the act. In addition to the typical features of desktop productivity suites, each offering promises greater integration with the Web, including collaboration and publishing features not available with traditional apps.