Salesforce.com Professional Edition - Full Review - Reviews by PC Magazine - 0 views
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Gary Edwards on 25 Jun 10Salesforce offers five separate editions of its Sales Cloud 2 product. Contact Manager Edition costs $5 per user per month, and somewhat resembles a cloud-based ACT. It tracks contacts, customer interactions, tasks, and hooks into Outlook and Google Apps, while also offering document sharing and mobile access. Group Edition costs $25 per user per month. It tracks sales opportunities, offers pre-built dashboards and basic reporting, adds the ability to capture leads from your Web site, and tracks Google AdWords performance within Salesforce.com. Group Edition is a good starting point for many SMBs, but Professional Edition is even better. It costs $65 per user per month, and it's is the real SMB sweet spot. It offers full reporting and analytics, custom dashboards, e-mail marketing, sales forecasts, granular permissions, real-time data sharing, and basic customer service tools.