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10/04/22 SCAM for Success - Social Media is a SCAM » Skribe Productions - 0 views

  • Of course by SCAM I mean: Specific, Complementary, Achievable, and Measurable. They are important factors to consider when you are preparing any social media marketing campaign.
  • Just because every Fortune 500 company has a fan page on Facebook doesn’t mean that you should run out and create one too.
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What is Conversational Currency? - 0 views

  • nterested? The backbone of Conversational Currency ™ is whatever social medium a person likes using. Where one takes it from there is the value this community provides
  • Amplify’d from www.conversationalcurrency.comThis community shares  tactical applications with community members on a one-to-one basis. We do not share the ‘secret sauce’ on a static website since there exists a myriad of customized solutions which can be developed using the fundamentals and vehicles being invented.Since we based all communications using the power of social media, we ask viewers to start with a very general engagement opportunity:Here we invite the world of bloggers who want to discuss, and propagate their knowledge about, and need for “Conversational Currency ™ “. A special invitation goes out to brands who can advertise their “conversations” on our site, and ultimately learn about our ‘solution’ one-on-one.Selected blogs (and particularly brand implementation plans) will be inserted into Business Week…drawing national attention and exposure to your demonstrated ability to turn ‘Conversation into Currency’…and perhaps be the 1st!!Read more at www.conversationalcurrency.com
    • D'coda Dcoda
       
      entered in diigo
    • D'coda Dcoda
       
      let me know if you guys can see this, dcoda
    • Dan R.D.
       
      Well I can see the note in Diigo, but can't see it on the page itself. Hrmf..
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    Interested? The backbone of Conversational Currency ™ is whatever social medium a person likes using. Where one takes it from there is the value this community provides.
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The authenticity imperative - It's not about the elves! [14Apr10] - 0 views

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    Social media is really about making authentic, truthful, purposeful and caring relationships. It is not about being a follower, nor being a celebrity with lots of followers. As Jemima Gibbons, Convenor of the the RSA's Digital Engagement Group, concludes "We are no longer in the universe of messaging and marketing, we are in the universe of doing." Just GFDI.
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Badgeville & Janrain: Turning Serious Games Players Into Loyal Brand Advocates [29Apr11] - 0 views

  • “After carefully weighing our options for building a social rewards solution in-house versus integrating with a best in class technology provider, we selected Badgeville, a recognized leader in the space, for their comprehensive, lightweight and flexible platform,” said Larry Drebes, CEO, Janrain.
  • Badgeville jumped onto the scene when they won “Audience Choice” at TechCrunch last fall. Within two quarters they’ve captured 50 clients for their “white label” social rewards, loyalty and analytics platform.
  • Badgeville helps web publishers of all sizes increase audience engagement and unlock new monetization opportunities. The Palo Alto– based company provides platform that makes it easy for web publishers, to increase user loyalty and engagement. 
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  • Badgeville aspires to democratize the Foursquare experience beyond retail by enabling publishers and other segments to build their own game mechanics and incentives platforms.
  • Publishers who use Badgeville can set up an account, offer defined rewards and track visitor behavior with realtime analytics. Badgeville works for any company that has a community on its site: anyone from gaming to education, to retail and more can use the service to reward people for checking into a site, taking tests or simply browsing through products. Virtually anything can correspond to a badge reward.
  • “It’s not about pageviews anymore.” Publishers can award badges for the behavior of their choice, such as leaving a comment or becoming a fan of the site on Facebook. Readers can also compare their results to friends’ on social networks like Facebook.”
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Digital Dualism versus Augmented Reality [24Feb11] - 0 views

  • The power of social media to burrow dramatically into our everyday lives as well as the near ubiquity of new technologies such as mobile phones has forced us all to conceptualize the digital and the physical; the on- and off-line.
  • And some have a bias to see the digital and the physical as separate; what I am calling digital dualism. Digital dualists believe that the digital world is “virtual” and the physical world “real.” This bias motivates many of the critiques of sites like Facebook and the rest of the social web and I fundamentally think this digital dualism is a fallacy. Instead, I want to argue that the digital and physical are increasingly meshed, and want to call this opposite perspective that implodes atoms and bits rather than holding them conceptually separate augmented reality.
  • geo-tagging (think Foursquare or Facebook Places), street view, face recognition, the Wii controller and the fact that sites like Facebook both impact and are impacted by the physical world to argue that “digital and material realities dialectically co-construct each other.” This is opposed to the notion that the Internet is like the Matrix, where there is a “real” (Zion) that you leave when you enter the virtual space (the Matrix) -an outdated perspective as Facebook is increasingly real and our physical world increasingly digital.
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  • I have used this perspective of augmentation to critque dualism when I see it. For instance, last year I posted a rebuttal to the digital-dualist critique of so-called “slacktivism” that claimed “real” activism is being traded for a cyber-based slacker activism. No, cyber-activism should be seen in context with physical world activism and how they interact. Taken alone, yes, much of the cyber-activism would not amount to much. But used in conjunction with offline efforts, it can be powerful. And, of course, my point is much, much easier to make with the subsequent uprisings in the Arab world that utilize both digital and physical organizing. This augmented dissent will be a topic for another post
  • conceptually splitting so-called “first” and “second” selves creates a “false binary” because “people are enmeshing their physical and digital selves to the point where the distinction is becoming increasingly irrelevant.” [
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PR and Ethics in the Battle for Location-based Data [25May11] - 0 views

  • Micro-targeted ads were only the first step; now companies can easily link anyone's social media profile to their web-browsing habits, and sell that information to anyone who's interested. Google, Apple, Facebook, Microsoft, and others are, predictably, jockeying for lead position
  • Transformations of this magnitude are never confined to the market. Eventually, they spill over into the realm of politics and society. It's a familiar pattern: new technology enables new business practices. These practices, in turn, raise important social, political, and
  • Transformations of this magnitude are never confined to the market. Eventually, they spill over into the realm of politics and society. It's a familiar pattern: new technology enables new business practices. These practices, in turn, raise important social, political, and legal questions
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  • Facebook clearly understands that the media and public opinion form part of the competitive playing field. But they seem to have forgotten Business Ethics 101: Don't do anything that you'd be embarrassed to see on Page 1 of the Wall Street Journal or the Financial Times. That's not just good ethics advice; it's good PR advice, too. Rosanna Fisk, chief executive of the Public Relations Society of America, commented that Facebook's actions were "unethical and improper," adding that the affair had become a "PR nightmare."
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Social media engagement huge in China - NevilleHobson.com - 0 views

  • I was especially interested in commentary on the Chinese market by Robin Goad, Hitwise UK’s research director, who adds some sharp focus on the huge growth in micro-blogging in China – and the tool of choice isn’t Twitter: [...] Chinese Internet users are primarily interested in micro-blogging when it comes to social media.  Sina Micro blog (China’s alternative to Twitter) accounted for 1 in every 158 Internet visits in China for April 2011. This makes China one of the most voracious micro-blogging nations worldwide, with a greater market share of visits going to micro-blogging sites in China than in the UK, US, France, Canada, Australia or India. Twitter is by far the most dominant micro-blogging platform in the UK and US, but Twitter accounted for 1 in every 250 visits online in the UK and 1 in every 555 in the US during April 2011, much lower than Sina Micro’s dominance of the online market in China. What’s more, this data doesn’t take into account mobile or 3rd party applications, so the actual usage of micro-blogging in China is likely much higher than our statistics suggest. The metrics Robin posted underline the sheer scale of what’s happening in China in terms of connecting people. Add that info to other metrics such as Royal Pingdom’s The incredible growth of the Internet since 2000. It shows China as clearly the top country on the internet with 420 million users (compared to 22.5 million in 2000).
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How Twitter + iOS 5 Will Change Mobile Apps [06June11] - 0 views

  • A deep integration of Twitter and iOS 5 was among the many things announced by Apple today but it's not just that you'll be able to post to Twitter from inside official Apple apps like photos and maps. Any 3rd party iOS developer will be able to leverage a number of Twitter Application Programming Interfaces (APIs) to make their apps better and more social. After email, SMS and iOS messaging, Twitter will now become a key social layer over the top of many of the apps on iOS devices.
  • "There is single sign-on, which allows you to retrieve a user's identity, avatar, and other profile data." That sounds like Facebook Connect, but I'm going to guess that Twitter will not prohibit developers from caching that data for time-shifted, aggregate, offline or other interesting types of analysis. Letting users skip having to create an account with every new app they download and instead click to log-in with their Twitter accounts is going to make many users very happy and encourage every iOS owner to get a Twitter account if they don't have one already. App developers will get more and better populated user accounts, faster.
  • "There's also a frictionless core signing service, allowing you to make and sign any call to the Twitter API." To be honest, I'm not really sure what this means. Perhaps it means that parts of the Twitter API that require user authentication will be accessible via the same single sign-on feature discussed above.
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  • "There is follow graph synchronization, which enables you to bootstrap a user's social graph for your app." In other words, apps will be able to offer users to find their Twitter friends who are also using a new app they've installed, and connect with them there too. That's the kind of solution to the user-level "cold start problem" that Facebook Connect has been so helpful with for web apps.
  • "Furthermore, there is the tweet sheet feature, giving your app distribution and reach across Twitter
  • In other words, this looks a lot like Facebook Connect, but powered by Twitter:
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Social mapping [06Jun11] - 0 views

  • Waze launches its social sat-nav app for traffic-mad UK drivers “For those unaware of Waze, here’s how it works. Just by using the app (on Apple iOS, Android, Nokia, RIM), drivers generate a real-time map of the traffic ahead and can even share live road reports on accidents, hazards, speed cameras and roadworks (though typing is disabled while driving, in case you were wondering). A recent feature enable drivers to create voice-based hazard reports by recording a quick voice message – this then alerts other Waze drivers behind them. This is potentially much more accurate that having a road organisation like the AA try and feed real-time information into the system via old fashioned means like road cameras. Waze’s real-time traffic news is even being fed to some local TV stations in the US. And I daresay the speed camera aspect will go down a storm in the UK. In addition, ‘driving groups’ let users to connect with other nearby drivers such as fellow commuters, friends etc heading in the same direction. It can also be used by taxis or delivery trucks and connects to Twitter accounts and Facebook pages.”
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    For drivers in the UK, helps drivers
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Tactical Social Games - Relationship Economy [24Jul11] - 0 views

  • People and businesses are spending a lot of time trying to engage people on every social platform in the universe. People put out content “betting” it will attract people to their advertisement, conversation, their offering or in lots of cases their scam.
  • To gain the currency of your conversational bet you must understand how to work them in your favor. The odds of creating conversational currency are based on the “human network” and not the “institutional network“. The difference between the two is creating “human content” vs. “institutional content“. The difference between those two is knowing how to speak in human terms. Human terms are based on an exchange of value received. If your conversations doesn’t create and give value you can “bet” the house will win. A few other things you can bet on.
  • If you try and steal peoples time and trick them into a conversation you can “bet” your not going to “get” any value back.
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  • If you think you have “knowledge to share” and people will pay for it you can bet that you’d don’t have the right knowledge.
  • Social media are games. Make the wrong bet and you loose. The only way to make the right bet is to insure the odds are in your favor.
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The Agile Model comes to Management, Learning, and Human Resources [17Sep11] - 0 views

  • This agile model (which is now well known in Silicon Valley and in the software engineering world) has transformed software.  It has many benefits:  it reduces the long cycle times that create risk; it enables engineers to take advantage of the fact that requirements change quickly; and it honors the fact that people perform best when they work on small projects they can finish quickly.
  • Agile is also built on the understanding that people learn in small chunks - so while it may in fact take a year or two to build a highly complex website, no person needs to try to understand the entire engineering program in advance.  And as the image on the right shows, daily work becomes a part of a bigger project in a continuous, dynamic process.
  • Look at where Agile fits in Management and HR:
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  • Traditional annual performance appraisals use an older "waterfall" method - continuous feedback and recognition is an "agile" approach.
  • Traditional formal training and certification is a "waterfall" model -  rapid e-learning and informal learning is an "agile" approach.
  • Top down cascading goals are a "waterfall" approach - rapidly updated "objectives and key results" (sometimes called OKR - widely used at Google) is an "agile" model.
  • Traditional annual rewards and bonuses are a "waterfall" model - continuous recognition and social recognition systems are an "agile" model.
  • The annual employee engagement survey is a "waterfall" model - continuous online idea factories and open blogs are an "agile" model for employee engagement.
  • The annual development planning process is a "waterfall" model - an ongoing coaching relationship is an "agile" model for leadership.
  • The traditional recruiting process is a "waterfall" model - this is being replaced by a continuous process of social recruiting and referral-based recruiting which can be rolled out in a few hours.
  • Consider what has happened to the corporate training industry.  While formal education and training has not disappeared, today people want to learn "on the job" through informal and social networks on a real-time basis.  This is a form of "agile learning"
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Like Minds | Blog | Social Media Dark Sides: The Deception and Projection Economy - 0 views

  • people want work and have to act like they’ve got work to get it. And more often than not, people won’t settle for work that’s matched to their experience. They want the big names because what do we honour in our social media circles? Names. The reality is that if these scores of people spent as much time projecting as they did actually humbling themselves to take work at their level and do it, they wouldn’t have to project having work in order to get the work they so desperately need. Right now I know of dozens of people who need work, some famous, some not, who if they would just stretch their hand out and ask, without searching for the big brands, the
  • I had a friend who told me the truth when he couldn’t tell others. His name was Trey Pennington, and when we lost him this month (and there was more to his loss than most know), we became determined to help others who felt equally unable to get the help that they needed
  • I know that most self employed and company owners within our Like Minds community are on the edge of their finances. They are startups in tough times, and the consultants especially are struggling to get work. I venture that together we could help a whole lot of people get the work they need if they told the truth and could be open with one another.
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Socially Awkward Teens May Drive Mobile Payment Adoption [14Sep11] - 0 views

  • In an interview, David Messenger, American Express’s head of online and mobile, tells me they have identified a major pain point among teens and others who are still using cash and checks to conduct a majority of their transactions.
  • The conversation got heated when a woman raised her hand to say she didn’t understand why she would ever adopt mobile payments: Seriously, how could a phone be easier than swiping a card?
  • Walmart’s SVP of online and mobile, Gibu Thomas, explained that the discount retail conglomerate would never pressure users to adopt it, while T-Mobile Chief Strategy Officer Peter Ewens defended the technology by saying that it improved security.
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  • He said the benefits are obvious when splitting a check at a restaurant, divvying up rent and utilities among five roommates every month, or being the person who fronts the money to buy tickets to a concert for a group of 10. Those transactions today are largely conducted with cash and checks.
  • American Express is also experimenting with using social networks by creating a Facebook application called “Pay Me Fool,” which uses humor as a way to make it more comfortable for someone to bug a friend to pay them back for beers last weekend.
  • But right now, Messenger and the other participants on yesterday’s panel agreed on one thing: NFC is still about three years away from hitting the mainstream. It will take a while for users to get NFC-enabled phones and for retailers to have NFC-enabled payment terminals.
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eBay To Announce Something Big With Facebook In Two Weeks | TechCrunch [23Sep11] - 0 views

  • At 500 Startups’ Smash Summit in New York today, Robert Scoble revealed that PayPal is launching something big with Facebook in two weeks, and that it would be a more expansive partnership than the existing PayPal-Facebook integrations.
  • Last year, PayPal announced its new micropayments product, which Facebook integrated. In early 2010, Facebook announced that you could use PayPal to purchase Credits.
  • A likely possibility is a Facebook partnership on the new X.Commerce platform, which is a division of eBay, Inc. and is expected to bring together elements from eBay, PayPal, Magento and GSI Commerce. According to PayPal, X.commerce will feature a “fabric” that stitches the platform together to create new experiences for retailers and their customers. A number of partners will be announced (already Adobe and Kenshoo have been revealed as partners), so Facebook could be part of this group.
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  • “We’ve been talking for a while about how the four megatrends of mobile, social, local and digital will change commerce. Yesterday at f8, Facebook made some great announcements that will change social networking. When social and commerce join together great things will be possible and developers will be able to monetize these new developments very quickly.”
  • With more retailers flocking to Facebook, and as more money is passing through the network via games, apps and others experiences, there is a huge potential for many integrations with online payments giant PayPal. Another announcement we can expect PayPal to make soon—a new payments platform for merchants and in-store payments integrations with retailers.
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Augmented Reality Meets Location-based Social Networking [04Oct11] - 0 views

  • A new app in this field is TagWhat. Part augmented reality-app and part social networking service, it lets people check and view locations along with additional random info like the place's history, the famous people who lived in it, anecdotes about the neighboring establishments, or any other information that can either be trivial, interesting, or extremely useful.
  • The fun, friendly user interface allows you to tag pictures, locations, as well as include your own stories and musings about a place, or even include multimedia like a video of a famous event that happened in a location, or a famous song that was written in an establishment.
  • What differentiates TagWhat from Foursquare (and what makes it more like Facebook), is the fact that it eschews the formers' game mechanics and focuses on the user interaction and community building aspects of the latter. The basic use of TagWhat is that it lets users turn a view of any location into an engrossing, educational experience, as users provide interesting stories and entertaining information about every single thing that can be captured by your camera - think a diner and its history is interesting enough?
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Mobile, 'enriched reality' top 2012 IT trends - ZDNet Asia News [04Oct11] - 0 views

  • Speaking at a press briefing here Tuesday, Bidaud pointed out such mobile strategies would also provide "contextual and social user experience", which he described as "enriched reality" in which information would be meshed with the real world. For example, location-aware apps that could inform users which bus stop they were at and the arrival times of buses that stopped there, he said.
  • viewpoint, the Gartner analyst said the Internet of things, also known as machine-to-machine communications, was an arena in which there were "lots happening". Defining it as having a network-connected device sending information back to the network, he predicted that beyond smart utility grids, the technology would be used by consumers to share community-specific information such as a weight-watchers group, for instance.
  • "Restrictions could be in requiring social networking sites and Web companies to host their data centers locally, as well as having a tighter compliance environment for shared data," Sengar suggested, noting that this could stifle the growth of social CRM uptake in Singapore.
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3 Steps to Create a Global Social Media Content Plan [05Oct11] - 0 views

  • Governance can mean a lot of different things. In this context, it needs to be the foundation of the content plan. Not in terms of content creation but in terms of standards and processes for expanding into a certain market. For example, Company A wants to launch a Facebook page and Twitter channel in Latin America to support its operations into that region. A governance model will ensure that the regional marketing team has the following lined up before launch: A content plan to include frequency and context of Tweets, Facebook Updates, blog posts (or whatever relevant tools/platforms are used in that region) An established moderation policy A crisis communication plan An understanding and “buy in” of the measurement philosophy (everyone in the organization SHOULD be measuring social media the same way)
  • Content Library If it’s one thing that marketing teams in other regions lack, it’s content. The reality is that most brands do have really good content. It’s just scattered all across the internet, various internal portals and even within employees’ inboxes. Content can include videos, PDFs, spec sheets, FAQ, blog posts, infographics and the list goes on.
  • Community Management Without an active community manager, a content marketing plan will fail. A community manager will not only be responsible for actively posting and aggregating content; but he/she is essentially the face of the brand and should be sanctioned to solve customer problems. A proficient community manager will answer questions and provide real and “tangible” solutions to disgruntled customers. Additionally, he/she should have the authority to provide rewards to random customers simply for being customers.
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Gamification: 75% Psychology, 25% Technology [06Oct11] - 0 views

  • Should enterprise applications be as addictive as Angry Birds? A true believer in gamification would say yes, if you want people to actually use them.
  • [Social media is a powerful tool to connect with customers, but it can create big problems for your company if it's not done right. Learn more at 10 Social Networking Don'ts.]
  • Most of all, gamificiation is about understanding that "if you can make something more fun, and include notions of play, you can get people to do things they otherwise might not want to do."
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  • Businesses have successfully applied gamification principles to achieving goals like reducing travel expenses (Google) and improving cashier checkout performance (Target). The Google example is interesting because it "actually got people talking about how to save money on travel," whereas the more traditional corporate water cooler conversation would be about how to cheat the system, Zimmerman said.
  • "Gamification by Design" largely focuses on the psychology of engagement and ways it can be applied to business applications.
  • Gamifying an application doesn't necessarily mean adding fancy graphics and sound effects, but often it does mean keeping score and letting "players" see how they rank on a leader board--the equivalent of the high scores screen on a video game. In a business context, that might mean letting salespeople see how they rank and how close they are to achieving a goal or securing a bonus as a way of getting the competitive juices flowing.
  • On the other hand, in a traditional loyalty program you might award one point for every dollar a user spends. In a gamified system, you might want to instead provide variable, unpredictable reinforcement where participants can hit the jackpot. This is the design principle that keeps slot machine players glued to their chairs, even though they ought to know the house always wins.
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Banjo's New Mobile App Connects People & LocationsInternational Forum on Internet of Th... - 0 views

  • Banjo has three main goals. One is to connect you to your social networking friends you didn’t know were nearby – for example, a friend from Facebook or Twitter, killing time at the airport, only a few gates away from you. It also wants to hep you find out what’s going on nearby by providing access to status updates and tweets from everyone around you, in a radius you specify. And it provides you with a way to virtually visit other locations, even when you’re far away, to see what’s going on with the people there.
  • The people Banjo finds don’t necessarily have to have “checked in” using a location-based networking service like Gowalla, Foursquare or Facebook Places. While that helps, of course, Banjo is designed to also pull in locations from geotagged tweets, uploaded photos, and other media from all social networking services. Wait – all? Yes, that’s the plan. Patton says they have 22 services they’re focused on integrating now, but the company’s goal is to become a federation of all social networks, big and small, from around the world.
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Specs that see right through you [05Jul11] - 0 views

  • Boring conversation? Accessories that decipher emotional cues could save your social life – or reveal that you're a jerk
  • The glasses can send me this information thanks to a built-in camera linked to software that analyses Picard's facial expressions. They're just one example of a number of "social X-ray specs" that are set to transform how we interact with each other. By sensing emotions that we would otherwise miss, these technologies can thwart disastrous social gaffes and help us understand each other better. Some companies are already wiring up their employees with the technology, to help them improve how they communicate with customers. Our emotional intelligence is about to be boosted, but are we ready to broadcast feelings we might rather keep private?
  • Some of our body's responses during a conversation are not designed for broadcast to another person - but it's possible to monitor those too. Your temperature and skin conductance can also reveal secrets about your emotional state, and Picard can tap them with a glove-like device called the Q Sensor. In response to stresses, good or bad, our skin becomes clammy, increasing its conductance, and the Q Sensor picks this up.
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  • In a 10-day experiment in 2008, Japanese and American college students were given the task of building a complex contraption while wearing the next generation of jerk-o-meter - which by that time had been more diplomatically renamed a "sociometric badge". As well as audio, their badge measured proximity to other people.
  • Physiological responses can now even be tracked remotely, in principle without your consent. Last year, Picard and one of her graduate students showed that it was possible to measure heart rate without any surface contact with the body. They used software linked to an ordinary webcam to read information about heart rate, blood pressure and skin temperature based on, among other things, colour changes in the subject's face (Optics Express, vol 18, p 10762).
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