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Starbucks launches mobile payments in stores | News | Marketing Week [24Nov11] - 0 views

  • Starbucks is launching what it claims is the high street’s first iPhone mobile app payment system after growing impatient with the rate of development of mobile NFC technology.
  • Customers with registered Starbucks Reward Cards will be able to make purchases in all 700 UK Starbucks stores using a one-click iPhone or iPod Touch app from January. It is also developing an Android app that it hopes to launch at the start of 2012.
  • The coffee chain said it “did not want to wait” for the development of NFC and it becoming mainstream. Because so few handsets are currently NFC capable, Starbucks chose to develop its own mobile payment system using iPhone apps.
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  • Brian Waring, VP of marketing and category for Starbucks in the UK, says: “There’s no doubt that mobile payments are going to be the future of shopping, but it’s not clear how it’s going to develop. We just didn’t want to wait. Ours is so simple and it enhances the whole experience for customers.”
  • It introduced the option in the US in early 2011 and claims 20 million payments have been made using the technology in its 6,800 US stores.UK customers will also be able to use the app in international Starbucks stores that offer the capability as it updates to give the cash balance in the local currency.
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Crowdsourcing Delivers Personalised Innovation - 0 views

  • y’d from www.business-strategy-innovation.com
  • The new dimension of innovation is about having customer as an integral part of the system. Firms can no longer afford to stay separate from customers and still come up with great innovations. The success of social media websites (like Facebook) is frequently attributed to engaging customers in the creation of new innovations - also referred to as crowdsourcing.The topic of innovation is multi-dimensional, which no firm in the globe can afford to ignore today. Being innovative is necessary to stay competitive in the business. The new age of innovation has a lot to do with making the customer an integral part of the innovation system by engaging and involving them with the product or service that the firm is working on.So, next time you are set out to innovate something, ask yourself: ‘Am I involving my customers in the process?’Read more at www.business-strategy-innovation.com
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The flowplace - 1 views

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    a Currency eXploration System
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om client: Welcome to open money! - 0 views

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    a Currency Exploration System
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The Invisible iPhone [24May11] - 0 views

  • Over time, using your smart-phone touch screen becomes second nature, to the point where you can even do some tasks without looking. Researchers in Germany are now working on a system that would let you perform such actions without even holding the phone - instead you'd tap your palm, and the movements would be interpreted by an "imaginary phone" system that would relay the request to your actual phone.
  • The concept relies on a depth-sensitive camera to pick up the tapping and sliding interactions on a palm, software to analyze the video, and a wireless radio to send the instructions back to the iPhone. Patrick Baudisch, professor of computer science at the Hasso Plattner Institute in Potsdam, Germany, says the imaginary phone prototype "serves as a shortcut that frees users from the necessity to retrieve the actual physical device."
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    A new interface lets you keep your phone in your pocket and use apps or answer calls by tapping your hand.
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ePayments Week - Mobile payments target the point-of-sale [26May11] - 0 views

  • Bling's system, you may remember, worked by attaching an NFC-enabled sticker on the back of phones. Users could then tap the phone onto specialized hardware (the Blinger) at the register and Bling could debit the user's PayPal account to pay the merchant.
  • Unless you have a Sprint Nexus S 4G on Sprint, you'll be attaching an RFID tag onto the back of your phone if you want to try out Google Wallet this summer. Google Wallet is an Android app, so presumably even though the RFID hardware is a sticker, the system won't work on any non-Android phones. Even so, Google should be applauded for getting its program rolling without having to wait on the handset makers.
  • Ryan Kim on GigaOm has a good write-up detailing Google's partners in the effort and the likely gains to NFC as the dominant mobile payment platform.
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  • Google plans to bring its own Groupon-like daily offer to a wide audience after its current trial in Portland, Ore., and it will integrate those discounts and others into the tap-and-pay scheme where that works.
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Research: The Educational Value of Serious Games [11Mar11] - 0 views

  • Literacy has evolved beyond the definition of the ability to read and write. Literacy now includes the ability to seamlessly interpret on-screen information, such as the graphics in a videogame, and the ability to rapidly decode symbols. To be effective, gamers must be able to quickly decipher each game’s symbols and conventions, which is essentially what good readers have to do in terms of deciphering the alphabetic code.
  • Serious Games are not replacing literacy activities, they ARE literacy activities.
  • Literacy specialists are just beginning to investigate how reading on the Internet affects reading skills. Students are developing new reading skills that are neither taught nor evaluated in school.
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  • Educational practices need to recognize today’s participatory culture and to find different ways of delivering content. Today’s new cultural competencies include the ability to navigate across different kinds of media and to “mashup” the various media content. Games are the ideal model for combining content in different ways and incorporating problem solving. There is a need for educators need to see games as an alternate learning system.
  • Games today can be divided into entertainment and Serious Game categories. Games are getting much more realistic, and can be incredibly motivating. The use of Ggames as entertainment may be dwarfed by Serious Game applications
  • Videogames, based on the training of socially valued practices, will create an educational system in which students learn to work and think as professionals. The purpose is not to train students for these professions, but rather to provide students with an opportunity to see the world in a variety of ways that are fundamentally grounded in meaningful activity and aligned with core skills, habits, and understandings of a postindustrial society. Games will help students create representations of professional knowledge.
  • Videogames are very effective at teaching logical, consequential thinking. U.S. Army studies indicate playing videogames as much as ten hours can improve the ability to process visual information and improve overall spatial orientation skills.
  • Games involve participation in collective intelligence, and blur the distinction between the production and consumption of information. They emphasized expertise rather than social status. They promote international and cross-cultural media and communities.
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NFC System to Aid Diners [28Mar11] - 0 views

  • May 24, 2011—CustomerIn Systems, a Canadian software-development firm located in Vancouver, B.C., is providing Near Field Communication (NFC) solutions for restaurants, bars and other entertainment establishments.
  • The first of what the company hopes will be many NFC solutions is a restaurant application dubbed the Connected Restaurant. This application, which has been deployed and tested, allows diners to use their mobile phones to request a table, order a drink and receive other services via their NFC-enabled phones.
  • known as SimpleNFC.com will provide developers with application software to build their own NFC solutions, and enable them to purchase software kits and tags.
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  • A customer arriving at a participating restaurant—one with a CustomerIn application and NFC tags installed in its business—could check in by tapping his or her NFC phone against a tag affixed at the front desk. Once the patron taps the phone, it sends the tag's ID number to a CustomerIn server via a cellular link. By using the Connected Restaurant application loaded onto the phone, that individual can then select prompts to request a table.
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PayPal sues Google over mobile payments [27May11] - 0 views

  • EBay and its online payment unit, PayPal, on Thursday sued Google and two executives for stealing trade secrets related to mobile payment systems. The two executives, Osama Bedier and Stephanie Tilenius, were formerly with PayPal and led the launch on Thursday of Google's own mobile payment system in partnership with MasterCard, Citigroup and phone company Sprint. The suit highlights the growing battle by a wide range of companies from traditional finance to Silicon Valley trying to take a major stake in what has been described as a US$1 trillion ($1.2 trillion) opportunity in mobile payments. The mobile phone is seen as the digital personal wallet of the future. The eBay suit said Bedier worked for nine years at PayPal, most recently serving as vice president of platform, mobile and new ventures. He joined Google on January 24 this year.
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frog design: Smart Brands In The Connected Age - PSFK - 0 views

  • The internet of things with its unprecedented level of connectivity does not only catalyze the rise of “social” but also the rise of “smart.” And smart means complex. Increasingly, products and services are multi-functional, multi-layered, and connected to a broader ecosystem of services, serving as a platform for added-value applications. Companies, across industries, are beginning to develop smart solutions – from smart phones, smart energy, smart healthcare, smart housing, to smart mobility, and more. Smart ecosystems have emerged as the lynchpin of innovation – as the holy grail for user experiences that brands can truly own.
  • What if “connectedness” was a new modus operandi for brands and required them to be “smart brands”? By textbook definition, smart systems are self-organized systems with built-in feedback mechanisms and the ability to constantly reorganize themselves in order to adapt to their ever-changing environment. They are capable of describing and analyzing a situation, and taking decisions based on the available data in a predictive or adaptive manner, thereby performing smart actions.
  • as Allison Fine, author of Social Change in the Connected World, puts it aptly: “It is counterintuitive but true; the more decision making we push away from the center, the more powerful our social networks become. That’s the power-to-the-edges concept.”
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  • Social intelligence: Connected brands are social brands, and if they are smart, social for them means to be “socially intelligent.”
  • Social intelligence, in the most wide-ranging definition, is the capacity to “get along with people in general, social technique or ease in society, knowledge of social matters, susceptibility to stimuli from other members of a group, as well as insight into the temporary moods or underlying personality traits of strangers.” Applied to brands, social intelligence can be interpreted as the art of detecting the most subtle cue in understanding an individual’s behavior, and the ability to not only receive constant feedback but to convert it into changed behavior.
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Scientists push to implement edible RFID tracking chips in food [03Jun11] - 0 views

  • these are some of the enticing claims made by the developers of a new system that embeds edible radio frequency identification (RFID) chips directly into food. Its creators insist the technology will revolutionize the way humans eat for the better, but critical-thinking onlookers will recognize the ploy as just another way to track and control human behavior.
  • Developed by Hannes Harms from the Royal College of Art in London, the “NutriSmart” system is based on the idea that RFID wafers injected directly into food can help better track the food supply chain, further automate the supermarket shopping experience, and simplify the eating experience by programming data into food so that humans essentially do not have to think about what they are doing.The technology makes both eating and dealing with food in general mindless, as a person simply needs to plop an RFID-embedded food item onto a special RFID-laced plate, which then tells the person all about the item and how much of it to eat. RFID ovens and microwaves also eliminate having to think about how long to cook an RFID food item — simply put it in the RFID microwave, oven, or toaster, and the machine will know exactly how long to cook the item.
  • mad scientists have already developed edible RFID tags for use in pharmaceutical drugs
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  • (http://www.naturalnews.com/028663_health_care_technology.html)
  • if such technology also ends up in food, it is safe to assume that evil powers will seek to control the food supply with it, as well as monitor the types of food people eat.
  • it is plausible that RFID technology can assess illegal intake of such nutrients, and immediately send this data to the appropriate enforcement agencies.
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Sony Sets Its Sights on Augmented Reality [31May11] - 0 views

  • The future of mobile gaming will merge the virtual and real worlds.
  • Unlike many augmented reality systems, Smart AR does not use satellite tracking or special markers to figure out where to overlay a virtual object. Instead, it uses object recognition. This means it works where GPS signals are poor or nonexistent, for example, indoors. The markerless system is more difficult to pull off, but it allows many more everyday objects to be used.
  • Sony has dabbled with the technology before, using two-dimensional barcodes known as CyberCodes as markers for tracking objects.
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The Singularity Just Got A Lot Closer - 0 views

  • The Topic-Mapper software development kit (SDK) by ai-one inc. reads and understands unstructured data without any human intervention. It allows developers to build artificial intelligence into almost any software program.
  • Unlike other machine learning approaches, ai-one’s technology extracts the inherent meaning of data without the need for any external references. A team of researchers spent more than eight years and $6.5 million building what they call “biologically inspired intelligence“ that works like a brain.
  • First, it automatically creates what ai-one describes as a “lightweight ontology” (LWO), The system determines the relationships between data elements as they are fed into the system. The primary benefit of LWO is that it is completely objective -- it makes associations without editorial (human) bias. LWOs are also very adaptive, automatically recalculating when ingesting new data. Unlike traditional ontologies, LWOs require no maintenance.
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    It works like a brain... the more it reads, the more it learns, the better it gets at recognizing patterns and answering questions. http://diigo.com/0hqgr
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Window into Google's Monopoly Maneuvers: More Internal Skyhook Emails [11May11] - 0 views

  • The initial set of documents from the Skyhook trial (which I analyzed here last week) gave a quick flash of Google's gamesmanship. But examining the larger set of documents from the initial phase of the Skyhook trial against Google is opening a window into Google executives' views on how they sought to reinforce Google's monopoly and collect personal information from its users. These  other batches of documents (see these PDFs here and here from the trial) highlight how Google both recognizes the monopoly nature of location-based services on smartphones and how it can keep extracting private information from users while maintaining a figleaf of "consent." As the New York Times noted in a story over the weekend, the emails flying back-and-forth give an almost minute-by-minute window into the workings of high-tech negotiations-- at least until some legal-aware top managers abruptly killed email exchanges with messages like "Thread-kill and talk to me off-line with any questions."  But in the meantime, we get some quite damning admissions by Google execs on their internal practices.
  • When Motorola and Samsung announced they were going to use Google-rival Skyhook for their location-based services on their Android smartphones, Google on one hand responded in these internal emails by noting the superiority of Google location information precisely because they were maintaining constant surveillance on customers and local wi-fi spots to update their location maps. "We are constantlyre-mapping through our users, which keeps the data re-refreshed," said one email (see p. 44) or, from another manager, the advantage of "the large volume of device distribution that helps the data collection. (see p. 32) Conversely, the managers bemoan the doom if Skyhook gets the business from manufacturers like Motorola and Samsung and Google loses the ability to spy on customer locations through the smartphones. "It will cut off our ability to continue collecting data to maintain and improve our location database.  If that happens, we can easily wind up in a situation we were in before creating our own location database and that is (a) having no access at all or (b) paying exorbitant costs for access."
  • Google managers recognize this market as a classic winner-take-all monopoly situation where controlling more devices let's you control more data which in turn gives you such an overwhelming advantage in providing location-based services that manufacturers will have to use your service.  With Android phones beginning to take off strongly in early 2010, who controlled those location-based services would create a tipping point for control into the future.
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  • these emails show Google explicitly seeking to use bundling as a tactic.  Discussing Google Maps, top Google manager Steve Lee writes:
  • "We are in the process of trying to bundle NLP [Google's location service] with GMM [Google Maps] on Android, just like we do on other platforms...If successful, all GMM android partners will automatically get NLP, at least when GMM is used."(p. 47)
  • But Google had an even bigger bundling club, tying its location-based services to the Android operating system itself, much as Microsoft tried to tie installation of its Explorer browser to its Windows operating system.   By June and July, you see the evidence of Google using that club on manufacturers to knock Skyhook out of the competition.   You have the June email from Motorola to Skyhook telling the company:
  • "As you will see from the language in a note received from Google (relevant text is coped below), Skyhook's implementation of the XPS service on Motola's device renders the device no longer Android compatible."(p. 27)
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    Using email link to comment. Can we turn up the "selective" button e.g. key sentences rather than full paragraphs. Just to see how it reads / looks.
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Six Cities Named For Vehicle2Vehicle Communications Trial [18May11] - 0 views

  • "We all know about the growing popularity of collision avoidance systems. As recently as this week, we've even heard about developments on the autonomous car front. Problem is, most of those systems depend on vehicles going it alone, using radar and other technology to avoid hazards in their way. But what if cars could talk to one another and the surrounding infrastructure? Wouldn't that be even better — and safer? The US Department of Transportation thinks so, and it's hoping to prove it in a new series of 'talking car' experiments taking place in six locales across the US. These technologies may potentially address up to 82 percent of crash scenarios with unimpaired drivers, preventing tens of thousands of vehicle crashes every year (further research [PDF] will incorporate heavy vehicle crashes including buses, motor carriers, and rail)."
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Applying Game Mechanics to Functional Software [13Sep11] - 0 views

  • I am very skeptical about gamification in enterprise software and deeply suspicious about the hype around it in my company and outside. I have been searching for a while for a good introduction to behavioral mechanics that engage people. I found this talk by Amy Jo Kim very useful for the kind of work I do. She has worked in areas where social media and game mechanics intersect. Game mechanics change people's behavior Games engage us in flow, unfolding challenges over time to the player The 5 foundational elements of game mechanics are Collecting The power of completing a set Points Game points are points given by system Social points are given by other players. They drive collaboration. Redeemable points drive loyalty in those who care Leader boards drive player behavior such as competitive behavior Levels are short hand of points earned. Feedback Feedback accelerates drive to mastery. Feedback is fun Social Feedback is more powerful than system feedback Exchange Structured social interaction Explicit exchanges Adding a friend in facebook Implicit exchanges Are more powerful than explicit exchange Gift exchange Customization Character customization Customization engaged players and makes them stick Social media trends influencing game mechanics Accessibility Social media is making games more accessible to more people Recombinant Syndicated
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The Power of Creativity: How Game Design Changes the Way We Think [23Sep11] - 0 views

  • Every summer, fifty fifth graders converge on Manhattan for a week-long game design camp called Mobile Quest and magic happens.
  • A game is a complex system. It is a miniature world, in many ways analogous to the world we live in. The game occurs in a space or setting. It has its own physical laws or rules. It engages people or players, who generate outcomes by making choices and taking actions. Learning occurs largely by trial and error, and through this learning a clear goal or goals emerge. There is a sense of progress, a system of feedback, incentives, reward, punishment, reputation. The only difference is that the game world has been 100 percent designed, and it is an experience players can choose to walk away from. This means game designers must capture and retain players' attention and interest quickly.
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Mobile Apps Must Die [24Sep11] - 0 views

  • Too much trouble The problem with apps, and by this I mean native apps that must be downloaded to your phone, is that they are just becoming too much trouble to organize and maintain. It's just not realistic to have an app for every store you go to, every product you own and every website you visit. This creates an ever increasing set that must be curated, organized and culled. It's a common task we all perform, removing old and unused apps every few months, effectively garbage collecting our phones. Very organized folks relish the opportunity to tidy their burgeoning app menagerie but most can't bother and their home pages scroll into a receding haze of choices.
  • Movie posters with radio tags such as RFID or NFC will allow me to get an interactive version of the poster on my phone to show me more information 
  • Any consumer item, such as ketchup or milk bottles, also with radio tags, will allow me to not only get more information on these items just like the poster, but also track usage and even offer to purchase replacement items
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  • Shopping malls will offer maps and hours whenever I’m there
  • Any store will have an app that I can interact with as I walk through their door
  • My local bus stop will be geo-located so all I need is my current GPS fix and I can get just the information for that specific bus stop, knowing when the next bus will arrive. While this is possible today with some fancy urban systems, deploying a geo location system allows any city to do this, across all bus lines much more cheaply.
  • A local food cart vendor will offer not only their menu but where they are going next and when they’ll return
  • An on demand rental car company, such as Zipcar, will allow me to register and drive away with one of their cars, just using a bluetooth connection on my phone.
  • Just In Time Interaction All of these concepts are of course just speculation but they represent a trend that is thundering down upon us. Each of these devices will likely need some form of interaction but only as I approach them, a “Just in time” interaction model that gives me interactivity but only when I need it.
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Facebook, Google: Welcome to the new feudalism [10Sep11] - 0 views

  • In the modern web, Google and Facebook are the feudal lords and people are the peasants — at least when it comes to control of the photos, comments, 'likes' and other data that each person posts online.
  • "The users contribute their own content to you for free. You sell it back to them with banner ads put on there. And on top of that, you spy on them to gather profiling data," says Michiel de Jong, of the Unhosted project to decentralise user data.
  • As your friends talk to each other, they feed Facebook data about how information flows between its users. It's likely that your friends will have their own friends and will talk to them as well. Every time these first- and second-level contacts interact, it gives Facebook more pointers to where you fit within your network. To you, it's a bunch of your mates; to Facebook, it's an expanding cloud of data to be harvested.
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  • According to Metcalfe's Law, the value of a communications network is proportional to the number of users connected to the system.
  • Mistrust People mistrust this handing over of their data, in much the same way IT managers have concerns about uploading their enterprise's data into the cloud, or web users have misgivings about Gmail and Yahoo automatically scanning their emails.
  • Privacy concerns Meanwhile, Facebook has responded to people's concerns about their privacy on its network by providing more tools for adjusting privacy settings. This does not go far enough, according to de Jong. Read this Why Google+ may change the web for good Read more "If a building company put up a tollway and made drivers cede ownership of their cars whenever on that tollway, the traditional justice system would prohibit that," he argued. "Yet this is exactly what is happening on the 'information highway', and the situation is largely overlooked by justice departments, who still live largely in a brick-and-mortar world."
  • Methods of controlWhat makes this modern feudalism powerful is that the key parties are keeping their methods of control from the users.
  • Neither company openly gives details to users about how their data is being used. We never see inside Google's algorithms, or gain a view of how our connections interweave with every other person on Facebook, but their services see all.
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