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Marc-Alexandre Gagnon

Business : Digital payments popularity rising - 0 views

  • DUBAI — Digital contactless payment has become more popular among UAE travellers as they prefer to make payments and seek information in a visual format on a device, according to a latest global industry study.
  • Around 32 per cent of UAE respondents find using their phone rather than cash or credit cards to pay for things “extremely appealing” as against 24 per cent globally, revealed a major global industry study “From chaos to collaboration: How transformative technologies will herald a new era in travel”.
  • Commissioned by Amadeus, a travel technology partner and transaction processor for the global travel and tourism industry, the new report outlines the way new technologies and social change will transform travel by 2020. The study challenges the industry to overcome the uncertainty and stress of modern-day travel through the application of new innovations.
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  • High mobile penetration in the UAE is cited as a key reason for travellers’ readiness to use mobile applications and devices at payment points. Statistics show that the UAE is expected to lead with 100 per cent mobile broadband penetration in 2012 while the mobile market penetration has already crossed 200 per cent.
  • “Traveller needs are definitely seeing a dramatic change in the UAE with customers preferring advanced mobile applications and devices to conduct transactions. This reflects evolving changes in consumer lifestyle and travel requirements. The travel sector is also beginning to realise that the world is changing and travellers will increasingly expect intelligent information exchange,” said Humayun Baig, Amadeus’ regional market manager in charge of the UAE, Oman and Bahrain. Based on extensive research and input from key industry experts, the study explores six key areas in which future technology and innovation could be deployed
  • According to the study, developed by leading global foresight and futures consultancy The Futures Company, factors such as augmented reality, gamification, intelligent passenger records, long range biometrics and the rise of the wellbeing agenda will drive change in the next decade and beyond, heralding a new era of industry and global travel collaboration.
  • Amadeus’s global report highlighted that travellers in the UAE prefer making payments via mobile rather than using cash or credit card. More than 90 per cent of the UAE respondents found mobile payments “somewhat appealing” as opposed to 78 per cent of the respondents among the other countries surveyed.
  • The study also revealed that 94 per cent of the UAE respondents preferred using visual applications that reflect the physical world on the mobile device. Augmented reality, which is a virtual view on the real world, is experienced in applications such as games, location apps and business cards. Other findings in the study reveal that 56 per cent of UAE respondents cited having a strict boundary between work and personal life, while 66 per cent of Emirati respondents stressed the importance of being reachable and available at all times, much more than the total response rate of 48 per cent.
Marc-Alexandre Gagnon

Wireless Dynamics releases RFID read/writer SD card - 0 views

  • RFID tag information can be communicated in real-time to the enterprise database through Wi-Fi, CDMA, GSM or Bluetooth connections associated with PDAs and Smartphones. The SDiD Card allows for safe and secure product and client information storage, updates and processing.
  • The SDiD Card also supports Near Field Communication (NFC) technology allowing consumers to use their devices to access product and entertainment information, compare prices and perform transactions. Consumers can make contactless payments, redeem coupons and points and receive instant promotions and rewards. NFC is a combination of contactless identification and interconnection technologies developed by Philips and Sony. NFC enables short-range radio frequency (RF) communication between personal electronic devices. The NFC based SDiD Card allows PDA and Smartphone users to access product information or entertainment content such as pictures, music and video clips by waving their mobile devices in front of a smart poster or kiosk. Users can also exchange such information with other users through NFC or mobile connection of their devices.
  • Wireless Dynamics offers two SDiD Card versions, the SDiD 1010 and the SDiD 1020. The SDiD 1010 is a NFC-based SD Card supports ISO14443A standard, NFCIP-1, Philips MIFARE tag and Sony's FeliCa tag. It is ideal for contactless payment, advertising and promotional applications.
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  • The SDiD 1020 RFID based SD Card supports ISO 15693, ISO 14443A standards, Philips I-Code SLI and Texas Instruments Tag-it HF. The SDiD 1020 can be customized for industrial, enterprise and government applications.
  • Both the SDiD 1010 and 1020 Cards operate in the 13.56 MHz frequency range, over a distance of typically a few centimeters. The SDiD Card supports PDAs and Smartphones with SD Card slots and an SDIO interface based on Microsoft Pocket PC OS 2002, Windows Mobile 2003, and Palm OS 4.1.
  • Wireless Dynamics Inc. is introducing the SDiD Card, the first RFID (Radio Frequency Identification) Reader/Writer SD (Secure Digital) Card in the industry. Users can now utilise their Personal Digital Assistants (PDA) and Smartphones as portable RFID terminals. Applications include reading and writing RFID tags for the health-care, pharmaceutical, retail logistics, and other industries.
Marc-Alexandre Gagnon

Mobile payment apps work to make wallets obsolete - 0 views

  • Late last month, I ordered the beverage at Sightglass Coffee in SoMa, grabbed it from the counter and walked out without cracking my wallet.
  • Nobody chased me down because, when I first approached the cafe, the Card Case app on my iPhone detected the store's perimeter and automatically switched on. It broadcast my picture to the barista, who could then tap my pre-entered credit card number to cover the bill. The phone never had to leave my pocket.
  • It felt a lot like buying in the one-click environments of iTunes or Amazon, which is to say it didn't feel like buying at all. Square, the San Francisco startup behind the app, has come close to replicating the frictionless online buying experience in the brick-and-mortar world.
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  • "What we wanted to focus on was removing the mechanics of the transaction and building the relationship between the merchant and customer," said Megan Quinn, director of products at Square, which occupies space at the Chronicle building at Fifth and Mission streets.
  • But, of course, Square isn't the only company working hard to crack the nut of mobile payments - and they all face considerable challenges.
  • Google, Visa, MasterCard, VeriFone, eBay's PayPal division and a joint venture among AT&T, Verizon and T-Mobile are attacking the problem in various ways. In most cases, those businesses are going a different direction than Square, employing near field communications (NFC) technology that allows people to tap their phone near a terminal to make a payment.
  • Done right, mobile payments can accelerate the monetary exchange, while streamlining the issuance, acceptance and storage of receipts, coupons and loyalty cards. Down the road - once consumer and retail use reaches critical mass - the hope is that people will be able to leave their wallets at home altogether.
  • But there's a chicken and egg paradox: Customers won't start using mobile payments in great numbers until they're accepted in great numbers, and retailers don't have a huge incentive to roll these systems out until customers are clamoring to pay this way.
  • There are only about 150,000 retailers nationwide that accept payments over MasterCard's NFC-based Paypass readers. Google's Wallet payment app works with this system, and industry rumors suggest the next iPhone might as well.
  • Square, which has so far focused on small merchants has about 20,000 that accept Card Case.
  • Another big challenge is human inertia. To get people to download apps, key in credit card numbers and transform a habit they're very comfortable with, mobile payments will have to represent more than a little improvement over what they do today.
  • "You have to offer them a compelling reason to do it," said David Mangini, an IBM executive focused on mobile payments. "At a very, very minimum ... it has to be just as convenient, just as broadly accepted and just as safe."
  • One of the big knocks on basic NFC payments is that tapping a phone near a reader doesn't represent a whopping improvement over swiping a card. In addition, merchants have little to gain by replacing one expensive payment infrastructure with another, some observers say.
  • "It doesn't upset the status quo," said Nick Holland, senior analyst at Yankee Group. "It doesn't really change the original business model and it all goes through the same rails."
  • Receipts, deals Google argues that its NFC-based Wallet app is a big step forward for a few reasons. A single tap replaces not just the payment, but also the exchange of receipts, coupons and loyalty points.
  • On top of that, Google believes it's tying together the on- and off-line retail worlds, by allowing consumers to move the deals they spot on the Web into the Wallet app, where they can redeem them in the real world. Google Wallet also advertises nearby deals when users open up the app.
  • "For the consumer, it's really about tap, pay and save," said Osama Bedier, vice president of payments at Google. "On the merchant side, it's about closing the loop on that advertising."
  • This is a critical goal for Google, too, as it experiences slowing growth in online advertising - 93 percent of commerce still occurs offline, according to Forrester Research
  • For its part, Square steers around the limitations of NFC - as well as the various roadblocks of wireless carriers and credit processing networks - by leveraging the powers of the Internet to process payments. The credit card information is stored online, in Square's secure cloud, not on the device itself.
  • Square, which started by providing small attachments that allow merchants to swipe credit cards using mobile devices, acts as the merchant of record for its customers. This allows the businesses to quickly start accepting credit cards without going through the usual drawn out and expensive process of applying for a merchant account. But it also clearly puts more risk onto Square's shoulders.
  • Square turned on the hands-free feature on its Card Case app, which takes advantage of the so-called geofencing capabilities in the latest version of Apple's mobile software, in an upgrade to the app in November. The feature is only available on Apple devices to date
  • Quinn said "automatic tabs" represents an obvious improvement over traditional payments and it's quickly driving user growth (though the company doesn't disclose user numbers).
  • In addition, retailers have seen revenue leap as much as 20 percent since integrating the app. It drives traffic by highlighting nearby establishments, and the ease of payment encourages customer loyalty, the company says. Tips also tend to go up.
  • Is it safe? But the question that has dogged Square - and indeed hangs over much of the mobile payment space - is security.
  • Early last year, VeriFone CEO Douglas Bergeron blasted Square - its attention-grabbing young competitor - for what he called serious security flaws. In an online video, he argued that any bad actor could use the Square dongle and an easy-to-create app to skim credit card numbers.
  • Square CEO Jack Dorsey, also the co-founder of Twitter, defended the company's security practices in a letter. He also highlighted the inherent insecurity of credit cards, noting that any sketchy waiter is equally free to steal your information.
  • Meanwhile, Quinn argued that Card Case is actually more secure than credit cards because it only works if you're in the location and your face matches the picture that pops up on the merchant's screen.
  • The radio technology behind NFC has taken some security lumps, too.
  • Late last month, a security researcher at a Washington, D.C., conference used a wireless reader she bought on eBay to highlight some weaknesses of radio frequency identification, Forbes reported. She pulled the critical data from an RFID-enabled credit card through a volunteer's clothing, encoded that data onto a blank card and put it to use onstage.
  • Holland said that any new form of payment inevitably creates new forms of fraud. The challenge will be to educate consumers and merchants about how to minimize the risks.
  • "Clearly, having a device always with you and connected is a very inviting target for criminals," he said. "Any safe is only as strong as the key."
Marc-Alexandre Gagnon

Intuit Enables Mobile Credit Card Payments on the iPhone | TechCrunch - 0 views

  • Today Intuit has announced that GoPayment, a mobile applications tailored to process credit card payments, is available in the App Store for the iPhone or iPod touch.
  • The app essentially turns the iPhone or iPod touch into a credit card terminal that can process payments, track past charges, and generate electronic receipts for the customer. Rather than wait for checks to clear or invoices to be paid, transactions can be processed on the spot via mobile connection. Card information can be inputted manually, or synced via a bluetooth enabled card swipe device. Intuit also assures that information is never stored on the handset, and that data is protected during transmission with financial industry standard technology.
  • t will definitely be a while before people feel comfortable swiping credit cards through a mobile device, but as large, reputable companies like Intuit enter the space the stigma surrounding mobile payments may slowly wane.
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  • The service seems to be designed for enterprise use, with a centralized online service center where user accounts and transactions can be monitored and managed. An entire staff’s payments can also be synced with QuickBooks for organizational purposes. Intuit states in the press release that motivation for the product stemmed from the observation that more and more entrepreneurs are relying on iPhone’s to manage businesses.
  • Today Intuit has announced that GoPayment, a mobile applications tailored to process credit card payments, is available in the App Store for the iPhone or iPod touch.
  • The app essentially turns the iPhone or iPod touch into a credit card terminal that can process payments, track past charges, and generate electronic receipts for the customer. Rather than wait for checks to clear or invoices to be paid, transactions can be processed on the spot via mobile connection. Card information can be inputted manually, or synced via a bluetooth enabled card swipe device. Intuit also assures that information is never stored on the handset, and that data is protected during transmission with financial industry standard technology.
  • The service seems to be designed for enterprise use, with a centralized online service center where user accounts and transactions can be monitored and managed. An entire staff’s payments can also be synced with QuickBooks for organizational purposes. Intuit states in the press release that motivation for the product stemmed from the observation that more and more entrepreneurs are relying on iPhone’s to manage businesses.
  • It will definitely be a while before people feel comfortable swiping credit cards through a mobile device, but as large, reputable companies like Intuit enter the space the stigma surrounding mobile payments may slowly wane.
Marc-Alexandre Gagnon

Troll Sues Groupon, Yelp Over Mobile Commerce Patent | TechCrunch [08Nov11] - 0 views

  • Yelp and Groupon are both being sued by a company called Mobile Commerce Framework, an obscure patent troll that earlier filed a similar patent infringement suit against Foursquare.
  • On April 6, 2010, Mobile Commerce Framework (MCF) was issued US Patent No. 7,693,752 by the USPTO, for reasons unknown to mankind. In summary, this patent describes:
  • a subscription-based system for providing commerce information for one or more mobile devices for one or more merchants. Some techniques employed feature a subscription-based method for presenting commercial resources to a mobile device. The method involves receiving mobile device user information relating to a geographic location to locate one or more merchants within a subscription-based shopping network, and receiving mobile device user information relating to a merchant type within the subscription-based shopping network.
Marc-Alexandre Gagnon

Facebook friends MediaTek, embeds network in millions of featurephones [08Nov11] - 0 views

  • Furthering its efforts to extend its social network to mobile users regardless of which handset they own, Facebook has today announced a partnership with mobile chip maker MediaTek to deliver social networking capabilities to millions of consumers with Internet-connected featurephone devices.
  • The partnership will see Facebook embedded into MediaTek’s mobile platform solutions, providing mobile device owners in emerging countries with access to Facebook via affordable handsets. It will use MediaTek’s Runtime Environment (MRE) to deliver social networking from the core of the device.
  • MediaTek says that phones powered by its chipsets accounted for 40% of the overall Indian mobile market, with the company predicting that more than 50% of its customers will utilise its new runtime environment to deliver Facebook functionality. Facebook use is growing in the country, pulling users from Google’s Orkut social network, with additional mobile partnerships set to extend its growth.
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  • Facebook continues to outfit as many mobile devices with the ability to access its network, having already signed deals with numerous carriers around the world to provide free access to its networks regardless of handset. With MediaTek already working with handset vendors in India, Philippines and Indonesia, Facebook could see additional growth in these regions.
Dan R.D.

How mobile devices will become smarter with contextual awareness - 0 views

  • At the Nordic Exceptional Trendshop (NEXT) conference in Aarhus, Denmark today, Clark Dodsworth gave a talk about how contextual awareness will transform our usage of devices such as mobile phones. Contextual awareness uses a variety of sensors in a device to give you information that’s relevant to what you’re doing. Imagine your phone being able to offer relevant alerts for traffic when it knows you’re driving, for example. As Dodsworth notes, Apple’s purchase of ‘virtual assistant’ service Siri last year is one example of how this is set to become a reality. He believes contextual awareness features will soon be built into mobile operating systems as standard.
Dan R.D.

Internet of Things - How it will change the world [25May11] - 0 views

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    According to a recent report by Amdocs, experts are predicting that there wil be seven trillion networked devices by 2017, delivering a connected life that has immediate access to data, media, communities and communications across a broad range of devices We have been promised this interconnected world since the 1980s, bu imitations such as costs and the size and capabilities of chips and infrastructure, have kept many innovations on hold However, 4G and IPv6 now offer vast superhighways of space and speed delivering what's needed for machine to machine (M2M) communication to take place on a grand scale. Add to this the fact that Moore's Law remains a constant, chips have become both smaller and more affordab
D'coda Dcoda

Window into Google's Monopoly Maneuvers: More Internal Skyhook Emails [11May11] - 0 views

  • The initial set of documents from the Skyhook trial (which I analyzed here last week) gave a quick flash of Google's gamesmanship. But examining the larger set of documents from the initial phase of the Skyhook trial against Google is opening a window into Google executives' views on how they sought to reinforce Google's monopoly and collect personal information from its users. These  other batches of documents (see these PDFs here and here from the trial) highlight how Google both recognizes the monopoly nature of location-based services on smartphones and how it can keep extracting private information from users while maintaining a figleaf of "consent." As the New York Times noted in a story over the weekend, the emails flying back-and-forth give an almost minute-by-minute window into the workings of high-tech negotiations-- at least until some legal-aware top managers abruptly killed email exchanges with messages like "Thread-kill and talk to me off-line with any questions."  But in the meantime, we get some quite damning admissions by Google execs on their internal practices.
  • When Motorola and Samsung announced they were going to use Google-rival Skyhook for their location-based services on their Android smartphones, Google on one hand responded in these internal emails by noting the superiority of Google location information precisely because they were maintaining constant surveillance on customers and local wi-fi spots to update their location maps. "We are constantlyre-mapping through our users, which keeps the data re-refreshed," said one email (see p. 44) or, from another manager, the advantage of "the large volume of device distribution that helps the data collection. (see p. 32) Conversely, the managers bemoan the doom if Skyhook gets the business from manufacturers like Motorola and Samsung and Google loses the ability to spy on customer locations through the smartphones. "It will cut off our ability to continue collecting data to maintain and improve our location database.  If that happens, we can easily wind up in a situation we were in before creating our own location database and that is (a) having no access at all or (b) paying exorbitant costs for access."
  • Google managers recognize this market as a classic winner-take-all monopoly situation where controlling more devices let's you control more data which in turn gives you such an overwhelming advantage in providing location-based services that manufacturers will have to use your service.  With Android phones beginning to take off strongly in early 2010, who controlled those location-based services would create a tipping point for control into the future.
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  • these emails show Google explicitly seeking to use bundling as a tactic.  Discussing Google Maps, top Google manager Steve Lee writes:
  • "We are in the process of trying to bundle NLP [Google's location service] with GMM [Google Maps] on Android, just like we do on other platforms...If successful, all GMM android partners will automatically get NLP, at least when GMM is used."(p. 47)
  • But Google had an even bigger bundling club, tying its location-based services to the Android operating system itself, much as Microsoft tried to tie installation of its Explorer browser to its Windows operating system.   By June and July, you see the evidence of Google using that club on manufacturers to knock Skyhook out of the competition.   You have the June email from Motorola to Skyhook telling the company:
  • "As you will see from the language in a note received from Google (relevant text is coped below), Skyhook's implementation of the XPS service on Motola's device renders the device no longer Android compatible."(p. 27)
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    Using email link to comment. Can we turn up the "selective" button e.g. key sentences rather than full paragraphs. Just to see how it reads / looks.
Dan R.D.

The Internet Of Things: Every Device That Connects… | Bit Rebels [24Sep11] - 0 views

  • When trying to piece together the devices that we use to connect to each other, it’s easy to see that it’s going to take a piece of paper the size of Texas to feature them all. Even if we manage to do so, we will be far from connecting them all in whatever way they use the Internet. So what do we do? Well, we do it anyway, and on a computer of course. Intel put together a really interesting infographic that lines up all the devices (breeds) that we use to connect to each other. For the first time (I guess), we can get a clear view of how the technological infrastructure was built and to what extent it reaches out. As you can see, the numbers represented get multiplied with each major technological milestone, and it’s easy to see that we’re heading for something really interesting in the future. Whatever it will be that will beat the Internet will be major, and even though I can’t imagine what that will be right now, it’s still exciting to know that we always come up with something to beat the previous technology. What do you think will be the next big thing in technology that will top the Internet?
Marc-Alexandre Gagnon

New NFC Spec Makes It Easier To Swap Contacts, Save Data To Phones | TechCrunch [29Sep11] - 0 views

  • Mobile users with NFC-enabled devices will no longer need a special application in order to exchange contact details or other types of data between their phones thanks to a new NFC specification which has just been released.
  • a standardization of the Simple NDEF Exchange Protocol (SNEP) to use peer-to-peer mode for data exchanges.
  • the new specification extends the NFC data exchange format (NDEF), which previously described how data, like a website URL for instance, would be moved from an NFC tag to a NFC-enabled phone by tapping or waving a mobile device within close proximity to the tag.
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  • It’s the backbone to the many upcoming mobile wallet systems, like Google Wallet, Visa’s wallet or the carrier-led initiative Isis, which just announced partnerships with all major Android device manufacturers.
  • That means, for example, assuming the iPhone 5 includes NFC, you could tap your iPhone to an Android user’s phone to exchange contact info, pictures, URLs, or any sort of supported data.
  • The NFC Forum suggests contact exchanges as one possibility for the new spec’s use, in addition to “collecting movie posters for later use.”
  • That said, support for NFC is still years out, according to most forecasts
Marc-Alexandre Gagnon

Recent Swype Purchase A Game-Changer For Nuance Communications - Seeking Alpha [16Oct11] - 0 views

  • Nuance Communications (NUAN) CEO Paul Ricci must have taken copious notes in class because his company's recent purchase of Swype has catapulted it from a voice recognition company to an input organization.
  • I think this is a big move for the company because it expands what it, as an entity, does.
  • To "swype," a person traces across keyboard letters in a continuous motion to comprise a word. Swype says its input method lets people do more than 40 words a minute, and says the application is meant to work across not just phones and tablets, but also game consoles, kiosks, televisions and other screens.
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  • Swype is licensed by a number of Android-based device makers, and that Swype has signed with 15 manufacturer partners and is on 50 million devices shipped in the last 18 months.
  • That's a lot of smartphones, and let's not forget that Apple (AAPL) is a player in that arena, too. In fact, it recently released its much ballyhooed iPhone 4S with the usual media circus in tow. The technology and investing press have written extensively about the device, and the big selling point of the communicator is its voice-recognition wizardry, more commonly known as Siri. Nothing has been confirmed, but Nuance Communications purportedly has the technical know-how that is the backbone of this game changer.
  • Dragon (the Nuance voice engine) happens to be almost universally regarded as the best voice recognition software.
  • As we've moved from predictive text to voice activated mobile computers, one thing is apparent - not one company can do it all alone. These wireless communication devices are a symphonic whole of many efforts. "The nature of the Mobile business is changed to one where our engagements with a number of important partners has become more extensive in co-development.
Marc-Alexandre Gagnon

The Paypers. Insights in payments. [24Oct11] - 0 views

  • Mobile payment start-up Square, is set to deploy its credit card readers for smartphones in Wall-Mart Stores at locations in the US, according to reports.
  • According to online media outlet businessweek.com, before being made available in Wall-Mart stores, Square’s device has been sold via about 200 Apple stores, as well as via Target, RadioShack and Best Buy outlets.
  • The technology employed by Square for this device works on Apple’s iPhone and iPad as well as Google Android. The card reader is plugged into the headphone jack of the mobile device which allows merchants to swipe customers’ credit or debit cards.
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  • According to the same media outlet, Square is working with PayPal and providers of near field communication (NFC) for this mobile service.
  • For each transaction performed by this device, Square receives from merchants 2.75 percent of the amount paid.
Dan R.D.

Could Siri be the invisible interface of the future? - Mobile Technology News [25Oct11] - 0 views

  • Although Siri is limited in what it can do, what it does do, it does well. And based on my experiences with Siri so far, I think it illustrates what I think of as the “invisible interfaces” of future connected devices. Admittedly, that sound like a bold claim, but the reality is this: Thanks to the “Internet of Things,” more devices are gaining connectivity that makes them smarter and more useful. At the same time, computing interfaces haven’t changed all that much in the past several decades. They’re going to have to, however, as we can’t have a multitude of different interfaces across a myriad of connected devices in this new world.
  • The key for potential success here is in Siri’s uncanny ability to understand not just natural language input, but also context. This is great for smartphones where we have so much personal data such as contact names, addresses, phone numbers and digital music tracks. Even better is when Siri works with multiple apps or services on our handsets; tying them together through a simple command. “Remind me to take out the trash when I get home,” for example, leverages both the Reminders application and the integrated GPS radio of an iPhone.
  • “Close the windows and turn on the air conditioning if the outside temperature rises above 85 degrees,” could be a real-world example in just a few years time.
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  • I’m so convinced that the Siri of today is just touching the tip of the iceberg for such a future, that I expanded on this topic in detail this week in a lengthy GigaOM Pro report (subscription required). I’d say “read the report out loud” for you, but Siri isn’t quite that good. Yet.
Marc-Alexandre Gagnon

Mobile payments are on fire today, where will they be in 2015 (infographic) | VentureBe... - 0 views

  • We just can’t give enough love to mobile payments as we watch the world move from cash to credit to cardless. Intuit is feeling the evolution too and created an infographic to explain just how much mobile payments are growing and where they’ll be in 2015.
  • The two biggest payment players last year were obviously credit and debit cards, with a small, but rising mobile payments only making up 5 percent of purchases executed. But important to note is that as credit, debit and other forms of payment increase, cash exchange decreases. People have long trusted plastic to deliver their currency, so why not trade in the plastic for airwaves? Well, according to Intuit, people will do just that. Cash is expected to drop to just over $1 trillion changing hands in 2015, and alternate payments jumping up considerably to $2.7 trillion, hugely surpassing cash as a trusted method of payment.
  • Also important to keep in mind is the proliferation of smartphones themselves. Smartphones have permeated over 40 percent of mobile users, but more interesting is the fact that this is mirrored in business owners. 37 percent of entrepreneurs also work through the smartphone, creating a level playing field for people wanting to buy and sell over the phone.
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  • Today, only one in four people are willing to whip out their iPhone or Android to buy goods. What’s to blame? Security concerns top the charts at 64 percent, but an underlying reason is that 46 percent of people just see their phones as devices to call or e-mail people. Perhaps people have not yet adopted the device as a utilitarian device, and instead use it only for its base functions, and perhaps entertainment.
Marc-Alexandre Gagnon

Mobile phones could replace cash by 2016 - Telegraph [24Nov11] - 0 views

  • Consumers will be able to pay for everything on the high street with their mobile phones in five years time, a new survey says.
  • Research by Forrester, commissioned by PayPal, found that “2016 will be the year when UK shoppers will be able to use their mobile phones to pay for things on the high street with digital money rather than cash, cheques or cards”.
  • The findings are based on interviews with 10 senior executives from major UK businesses, representing a combined 2010 turnover of £85 billion.
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  • Almost half of all mobile users purchase something via the device every three months, the study suggested, and more devices will be in circulation over the coming years.
  • Increasing numbers of online retailers are offering PayPal alongside credit cards, and eBay is to open a shop which encourages visitors to pay for goods with their mobile phones rather than at a conventional till.
  • Carl Scheible, Managing Director of PayPal UK, claimed, “We’ll see a huge change over the next few years in the way we shop and pay for things. By 2016, you’ll be able to leave your wallet at home and use your mobile as the 21st century digital wallet. 2016 will mark the real start of money’s digital switchover in the UK. We’re not saying cash will disappear entirely, but we’ll increasingly use our phones and other devices rather than our wallets to pay in-store as well as online.”
  • Scheible added that the “The lines between the online world and high street will soon disappear altogether. Children born today will become the UK’s first ‘cashless generation’. It will be completely natural for them to pay by mobile.”
  • PayPal said it expects to process more than $3.5 billion in mobile payment volume in 2011 – five times the volume it processed in 2010. By 2016, UK mobile retail sales will hit £2.5 billion, PayPal claims, as just over 14 million adults will regularly shop via their mobiles.
Dan R.D.

16 predictions for mobile in 2012 - Mobile Technology News - 0 views

  • Wearable computing becomes the next mobile frontier.
  • We’ll remotely connect to our smart homes.
  • A jump in wireless home broadband adoption.
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  • Windows Phone usage grows, but slower than expected.
  • The patent wars worsen.
  • Research In Motion will no longer exist as we know it today.
  • Nokia uses Symbian as a backup plan (but doesn’t call it Symbian).
  • Windows tablets in 2012 will sell like Android tablets did in 2011.
  • Dual-core devices will outsell quad-core devices.
  • Apple’s next iPhone will be the iPhone 4GS.
  • There will be an iPad Pro available in 2012.
  • Google will split off Motorola not long after its purchase goes though.
  • Android’s momentum will continue thanks to Android 4.0.
  • Hybrid apps with HTML5 will be the norm.
  • Intel will announce that 2013 is the year it really gets into the mobile market.
  • We’ll see a smaller Kinect in 2012, with expectations that such technology fits in a mobile device the following year.
Dan R.D.

Who Will Control the Internet of Things? (AAPL, GOOG, IBM, IDCC, MMI) - 0 views

  • Apple (Nasdaq: AAPL  ) filed a patent at the tail end of 2009 dubbed "Local Device Awareness," which describes automated connections between a number of close-range devices. Some potential applications could be device position targeting (think locating your keys) or proximity-based gaming.
  • If Apple's patent seems overly broad, patent hoarder InterDigital (Nasdaq: IDCC  ) has gone for specificity. It holds some 33 known patents covering machine-to-machine communication.
  • Motorola and Google seem to be behind in patents, with only one highly technical machine-to-machine patent showing up for Motorola Mobility, and none for Google. But as you'll soon see, the two companies might be hoping for a more open environment.
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  • IBM sees the Internet of things as a source of growth, and it recognizes that the best way to capitalize is to make it easy to adopt. Keeping the underlying framework open-source will undoubtedly improve competition and encourage startups, much as the growth of the public Internet led to an explosion of newly public companies. Let's hope that the growth of this new industry isn't hampered by patents, but we should also be wary of any new bubbles that might inflate.
Marc-Alexandre Gagnon

MasterCard tests NFC payments at movie theaters - Payments - Mobile Commerce Daily - 0 views

  • The technology is run through an application call QkR that users can download for iPhone or Android devices. Australian movie chain Hoyts is being used for the test program.
  • “MasterCard is constantly looking for ways to improve the consumer payment experience by making life easier, and initiatives such as QkR have been developed for these reasons,” said Matt Barr, head of market development and innovation at MasterCard Australia, Purchase, NY.
  • “Hoyts decided to partner with MasterCard for this pilot because they recognize the benefits of innovative payment applications in enhancing the overall cinema experience for moviegoers,” he said.
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  • Consumers who visit premier Hoyts-operated cinemas in Australia can pay for items while in their seats by scanning a mobile bar code. Each seat in the theater has a mobile bar code placed on the arm rest. To pay for an item, users open the app on their phones and scan the QR code. They can then select food and drink items to buy and have it sent to them at their seats. Moviegoers can also enter a six-digit code located above the mobile bar code to activate the app or tap a NFC-enabled smartphone over the arm rest to pay. Users who pay via the QkR app must link their MasterCard accounts by entering their information into the app.
  • The new NFC initiative is part of MasterCard Lab’s work that is focusing on ramping up the company’s work with mobile payments.
  • “Australian consumers are renowned for their love of innovation technologies, which is why MasterCard selected this market for the pilot,” Mr. Barr said.
  • Payment war With similar mobile wallet initiatives from Google and PayPal, the mobile payment space is expected to heat up in 2012.
  • However, MasterCard is playing a unique card in mobile payments by bringing mobile bar codes and apps into play.
  • PayPal’s new mobile point-of-sale solution is also slated to gain traction this year with big box retailers Home Depot and Office Depot rolling it out to stores (see story).
  • One of the challenges technologies such as Google Wallet have struggled with is that it is only available on Sprint Nexus S 4G mobile phones, which leaves out a majority of the mobile phone industry.
  • Since the QkR app is available on iPhone and Android devices, the app hits a majority of the smartphone market.
  • MasterCard is running an NFC pilot program at movie theaters in Australia that lets consumers pay for food and drink items via their mobile devices.
  • For MasterCard, one of the biggest hurdles will be educating both consumers and companies about the technology, but the initiative is proof that the payment company is placing big bets on mobile payments.
  • “MasterCard is consistently striving to deliver the next generation in payments,” Mr. Barr said. “Specifically in this pilot, mobile payments and making life easier by enhancing the in cinema experience,” he said.
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