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Marc-Alexandre Gagnon

With Funding In Tow, MineralTree Launches A Disruptive Banking And Payment Solution Aim... - 0 views

  • For SMBs, managing banking and payment processes is not as easy — or as secure — as it should be. So, coming out of stealth today is a Boston-based startup called MineralTree that is looking to fix both of these problems. Tomorrow, at the Small Business Banking Conference in Scottsdale, Arizona, MineralTree will officially launch its first product: A cloud-based banking and payment solution designed specifically for SMBs.
  • Backing the startup in its mission to create an easy payment solution for small businesses is a cool $1.5 million in seed funding, raised from .406 Ventures, which has enabled MineralTree to develop its payments solution and make its initial hires, partnerships, and customer acquisitions. The most notable of which is the startup’s partnership with Silicon Valley Bank in Santa Clara, California — the first financial institution to implement MineralTree’s solution and offer it to its SMB customers.
  • MineralTree’s Accounting Manager app is a web-based add-on to the SMB’s existing accounting system that businesses can use to manage payables, including entering payment information, associate payments with backup documents, along with the ability to prioritize, recommend and submit payments to the CFO or business owner for approval.
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  • The startup then provides a separate “CFO App” that lets the financial officer, or the executive in charge, to approve and release payments. Both accounting manager and CFO apps are available on the iPad or via a secure web app. In turn, the bank used by the SMB gets a third web-based app that enables the financial institution to manage its MineralTree users.
  • Each of the three apps are linked to the startup’s payment server, which coordinates and manages all payment functions in the system, between customers, the bank, and payment service providers, etc. While it may sound like there are a lot of moving parts, in reality, the MineralTree solution provides an all-in-one, universal platform for all the payment channels an SMB or bank uses, whether it be check, ACH, wire, payment cards, PayPal, or mobile banking.
  • MineralTree’s payments platform is definitely niche, but for the 2.5 million SMBs currently operating in the U.S., this has the potential to solve a lot of problems inherent to the paper-based and snail-slow payment, approval, and accounting processes many are currently working with. It will be interesting to see if the team can convince the big banks that this is a workable solution for their SMB clients.
Marc-Alexandre Gagnon

Clover breaks stealth with a powerhouse team to shake up peer-to-peer payments - The Ne... - 0 views

  • The space for mobile payments has heated up really fast over the past couple of years. One thing that we’ve started to see more of lately are applications that focus more on peer-to-peer payments versus something that you’d use to see a business. With PayPal implementing NFC, Dwolla providing software solutions to hardware problems and Venmo firmly in between all of it, the space is getting crowded quite fast.
  • Funds can be added to Clover via any credit card, but not directly from your bank or PayPal.
  • If you want to Pay, there are 2 ways to go about it. You can either pay a contact directly, or you can create a QR code that is then scanned by another Clover user to accept funds from you. This makes it easy to split a bill at a restaurant, for instance, but it also leaves the door open to long-distance transactions. In time, according to some grayed-out options in the UI, you’ll also be able to pay via SMS or email.
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  • Requests for money work the same way. You can choose to ask in person, which creates a QR code, or you can send a request to one of your contacts. Again, SMS and email-based requests appear to be coming at a later time.
  • To withdraw, you can do immediate transfers to your PayPal, or a bank transfer in 2-3 days. Obviously, if you’re using PayPal, you’re going to get a fee tacked onto transactions. Bank transfers might have them as well, depending on your particular bank’s methods.
  • We do know that there’s an API in the works, which will bring payment options to more apps and websites.
  • “…it’s not about what you can’t do with PayPal but rather what you don’t do with PayPal.  Over the past decade, PayPal has done a great job transforming how people think about payments, but most PayPal users don’t routinely use the service to pay each other for lunch, drinks, etc. from their mobile phone.”
  • Presently Clover is sitting on a $5.5 million investment from Andreesen Horowitz, Sutter Hill Ventures and Morado Venture Partners.
Marc-Alexandre Gagnon

New 5 Billion Page Web Index with Page Rank Now Available for Free from Common Crawl Fo... - 0 views

  • A freely accessible index of 5 billion web pages, their page rank, their link graphs and other metadata, hosted on Amazon EC2, was announced today by the Common Crawl Foundation. "It is crucial [in] our information-based society that Web crawl data be open and accessible to anyone who desires to utilize it," writes Foundation director Lisa Green on the organization's blog.
  • The Foundation is an organization dedicated to leveraging the falling costs of crawling and storage for the benefit of "individuals, academic groups, small start-ups, big companies, governments and nonprofits." It's lead by Gilad Elbaz, the forefather of Google AdSense and the CEO of data platform startup Factual. Joining Elbaz on the Foundation board is internet public domain champion Carl Malamud and semantic web serial entrepreneur Nova Spivack. Director Lisa Green came to the Foundation by way of Creative Commons.
  • The Foundation explains the scope of the project thusly. "Common Crawl is a Web Scale crawl, and as such, each version of our crawl contains billions of documents from the various sites that we are successfully able to crawl. This dataset can be tens of terabytes in size, making transfer of the crawl to interested third parties costly and impractical. In addition to this, performing data processing operations on a dataset this large requires parallel processing techniques, and a potentially large computer cluster. "Luckily for us, Amazon's EC2/S3 cloud computing infrastructure provides us with both a theoretically unlimited storage capacity coupled with localized access to an elastic compute cloud."
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  • The organization was formed three years ago, just now started talking about itself publicly and believes that free access to all this information could lead to "a new wave of innovation, education and research."
  • Open Web Advocate James Walker agrees: "An openly accessible archive of the web - that's not owned and controlled by Google - levels the playing field pretty significantly for research and innovation."
Marc-Alexandre Gagnon

Wikets, The Social Commerce App With $1.5M In Funding, Rewards Users For Recommendation... - 0 views

  • In September, Wikets, Inc., announced it had raised $1.5 million from venture firms Andreessen Horowitz and Battery Ventures, as well as from six angel investors, to build a new iPhone application that allows users to rate products and share those recommendations with friends. Today, the app has gone live in iTunes.
  • The resulting product is deceptively simple. You make a recommendation, optionally share it with friends via Facebook or Twitter, and then get rewarded in the form of points that can be later turned in for gift cards at online merchants.
  • At launch, Wikets lets you recommend products from its featured partners and from 60 major retailers, including iTunes (music and apps), Etsy, eBay, Amazon, Best Buy, The Home Depot, Wine.com, and others, as well as any place you can pull up on Yelp or Foursquare. You can also scan a product’s barcode, if you choose.
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  • In order to encourage usage, Wikets doles out points for your recommendations, other in-app activity, and, most importantly, your purchases. (100 points = $1.00 USD). These points can later be redeemed for gift cards from select merchants.
  • In the app’s main stream, which includes all the recommendations on the service, there’s a search button to find recommendations from others or to find users by name, plus filters for popular recommendations, nearby recommendations and recommended people. As you browse through this stream, discovering new content, you can tap a button to add items to your wishlist or strike up a conversation around the item in question through a comments feature.
Marc-Alexandre Gagnon

NFC will be incorporated into one in five smartphones by 2014 - IT News from V3.co.uk [... - 0 views

  • Near-field communications (NFC) technology will be built into one in five smartphones by 2014 as mobile payment and interactive promotions take off, according to a report from Juniper Research.
  • Over 23 million NFC-capable smartphones are expected to be in circulation by the end of 2011, said the NFC Retail Marketing & Mobile Payments report.
  • This willl rise to around 300 million by 2014, and half of these devices are expected to be active in the US.
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  • The technology is predicted to generate high revenues, explained Howard Wilcox​, senior analyst at Juniper Research.
  • "NFC-based services in North America will account for nearly $47bn, or 41 per cent of the total, by 2016. The Far East and China ($31bn or 27 per cent) and Western Europe ($23bn or 20 per cent) will follow," he said.
  • However, Wilcox warned that there are still significant infrastructure challenges, and institutions including banks and merchants will need to have sufficient point-of-sale readers installed.
  • The Google Nexus S was the first smartphone to ship with NFC technology, but the hardware has seen limited use in the UK so far.
  • Google is to start trialling NFC services in US this summer, and O2 is expected to roll out a mobile wallet application in the UK this year.
  • RIM has also backed the technology, and its forthcoming high-end devices, including the BlackBerry Bold Touch, are expected to ship with NFC.
  • HTC, meanwhile, has taken a more cautious approach, stating that it will incorporate the technology once there is established demand.
  • The iPhone 5 was tipped to feature contactless payment, but the latest reports suggest that Apple will omit NFC from its fifth-generation iPhone.
D'coda Dcoda

Nearly 1 in 5 smartphone owners use check-in services [19May11] - 0 views

  • Nearly one in five smartphone users are tapping into check-in services like Foursquare and Gowalla, according to a ComScore report released yesterday. A total of 16.7 million mobile-phone subscribers used location-based services on their phones in March. That amounts to about 7.1 percent of the entire population of mobile users. But among smartphone users specifically, 12.7 million checked in with such sites during the month, representing 17.6 percent of all smartphone owners, ComScore said. For the purposes of its study, ComScore included such location-based check-in services as Foursquare, Gowalla, and Facebook Places.
  • Compared with most smartphone owners, those who used location-based sites on their phones also proved more likely to access other types of mobile content. More than 95 percent of them used their mobile browsers or mobile apps. Almost 62 percent grabbed the news on their mobile devices. And in a stat that will make retailers happy, almost one third of the users browsed to online retail sites on their phones, while one fourth accessed online shopping guides. Users of check-in sites also got a heavier dose of advertising. Almost 40 percent of respondents said they remembered seeing an online ad during March, compared with just 27.5 percent of all smartphone users who said the same thing.
Dan R.D.

Nokia Abandons 2011 Profit Goal [31May11] - 0 views

  • PARIS — Nokia, the cellphone giant battling to maintain its position in the face of competition from the iPhone and Android, said Tuesday that it was abandoning its 2011 profit targets after an unexpectedly poor second-quarter showing. Shares in Nokia tumbled 17.5 percent, closing at €4.75 in Helsinki, after the company, which is based in Espoo, Finland, said “multiple factors are negatively impacting” sales, particularly lower selling prices and a reduced sales volume.
  • “The Symbian portfolio is in terminal decline,” Mr. Jeffrey said, “so the importance of the Windows phone is even greater now.”
  • Nokia lowered its forecast for second-quarter sales in its devices and services business to “substantially below” the range of €6.1 billion to €6.6 billion, or $8.8 billion to $9.5 billion, it had previously forecast.
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  • “Given the unexpected change in our outlook for the second quarter, Nokia believes it is no longer appropriate to provide annual targets for 2011,” it said
  • A world-beater just a few years ago, Nokia remains the world’s largest cellphone maker by unit sales. But it has fallen behind Apple, maker of the iPhone, to the No.2 position when measured by revenue generated in the mobile phone market.
Dan R.D.

Telco 2.0: Telco 2.0 News Review - 0 views

  • IDC’s Q1 scorecard for smartphones in western Europe is out. Nokia’s sales are sliding 10% year-on-year in a market for all phones growing at 5%, while the smartphone sector grew 76% (how long before we stop using the word smartphone, you might well ask). Nokia’s smartphone market share has gone from 57% to 19.6% in two years. Europe’s biggest handset maker is now Samsung and the fastest growing is HTC. The biggest platform is Android, with 35.7%, followed by Apple iOS on 20%, and then Symbian and BlackBerry OS.
  • 4 out of those 5 companies are heavily committed to Android, and two are also committed to Windows Phone,
  • In the Android sphere, Sony Ericsson has announced the latest lot of Xperia phones. They’re keeping the Xperia Mini brand from the hit X10, and the Mini Pro gets a slide-out QWERTY keyboard. Both run Android 2.3/Gingerbread and get a new Facebook app.
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  • Android Market is up to 295,000 apps, with 64% being free.
D'coda Dcoda

5 awesome ways brands are using location-based marketing [25May11] - 0 views

shared by D'coda Dcoda on 26 May 11 - No Cached
  • roughly 30 percent more individuals in the U.S. carry a smart phone than buy a daily newspaper.
  • New York Public Library In a move that embodies the public intellectual history of America and the perfect application of social media, the New York Public Library plans to celebrate its centennial smart phone style.
  • It recently launched a “Find the Future” Foursquare badge that encourages and rewards exploration of public libraries in New York City. It transforms visitors into library ambassadors who, via location-based check-ins, end up promoting library services, programs, and collections to their Foursquare friends.
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  • Badge winners get a one-year Foursquare Friends Membership at the library that comes with exclusive member-only perks such as the opportunity to win free NYPL event tickets and participate in behind-the-scenes tours
  • The library has also designed an app-based overnight scavenger hunt called “Find the Future: The Game.” On May 20, 500 pre-registered participants will complete tasks during a special launch event, before the game goes live to the public on May 21. The tasks encourage players to explore the library and historical objects such as the Declaration of Independence.
  • JetBlue Airways In January 2011, JetBlue Airways became the first U.S. airline to announce an integration between their frequent flyer rewards program and Facebook Places. JetBlue GoPlaces participants receive 25 TrueBlue frequent flyer points every time they check in to an official JetBlue airport location using Facebook Places. Those who accumulate 5,000 or more points can trade them in for free flights. While this is not exactly immediate gratification — it takes 200 airport check ins to earn a free flight — it’s still noteworthy.
D'coda Dcoda

How Twitter + iOS 5 Will Change Mobile Apps [06June11] - 0 views

  • A deep integration of Twitter and iOS 5 was among the many things announced by Apple today but it's not just that you'll be able to post to Twitter from inside official Apple apps like photos and maps. Any 3rd party iOS developer will be able to leverage a number of Twitter Application Programming Interfaces (APIs) to make their apps better and more social. After email, SMS and iOS messaging, Twitter will now become a key social layer over the top of many of the apps on iOS devices.
  • "There is single sign-on, which allows you to retrieve a user's identity, avatar, and other profile data." That sounds like Facebook Connect, but I'm going to guess that Twitter will not prohibit developers from caching that data for time-shifted, aggregate, offline or other interesting types of analysis. Letting users skip having to create an account with every new app they download and instead click to log-in with their Twitter accounts is going to make many users very happy and encourage every iOS owner to get a Twitter account if they don't have one already. App developers will get more and better populated user accounts, faster.
  • "There's also a frictionless core signing service, allowing you to make and sign any call to the Twitter API." To be honest, I'm not really sure what this means. Perhaps it means that parts of the Twitter API that require user authentication will be accessible via the same single sign-on feature discussed above.
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  • "There is follow graph synchronization, which enables you to bootstrap a user's social graph for your app." In other words, apps will be able to offer users to find their Twitter friends who are also using a new app they've installed, and connect with them there too. That's the kind of solution to the user-level "cold start problem" that Facebook Connect has been so helpful with for web apps.
  • "Furthermore, there is the tweet sheet feature, giving your app distribution and reach across Twitter
  • In other words, this looks a lot like Facebook Connect, but powered by Twitter:
D'coda Dcoda

Using Groupon 'Worst Decision I Have Ever Made,' Says Merchant - 0 views

  • As Groupon prepares for its IPO, critics are circling the daily deals site wondering whether it's worth the hefty $25 billion valuation it currently holds. Key to the future of Groupon's success is its ability to woo merchants, with the promise that participating will boost business and draw new customers.
  • But recent story in TechCrunch highlighted the hesitation that some merchants may feel about getting involved with the site. TechCrunch revisited one merchant who proclaimed that signing up for Groupon was the "single worst business decision" she had made. Her story echoes other merchants who have claimed that Groupons actually result in unprofitability, administrative nightmares, and, to cap it all off, that they don't result in new regular customers.
  • Jessie Burke, owner of Posies Cafe in Oregon, first told her story in September 2010. According to Burke, Groupon pushed her to offer a deal that would let users buy $13 of product for $6. Groupon originally wanted 100 percent of the money (what it usually takes when consumers pay less than $10 on a deal), but relented, revising their percentage cut of the deal price to 50 percen
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  • But, though Burke saw an uptick in business, her cafe ended losing close to $10,000 because of the Groupon campaign. Though Groupon had told her that 98 percent of the customers who came in for the deal would spend more than the value of the Groupon, most did not, or if they did, at small amounts closer to 10 cents than to 5 dollars. Burke also noticed that few of the Groupon users became regulars, with many coming from out of town, others trying to redeem multiple deals at once, and some even behaving abusively to staff
  • To make matters worse, the Groupon resulted in several administrative nightmares. Tracking 900 deals proved extremely difficult, and ended up in multiple instances of fraud with users redeeming the same Groupon more than once. The deal, scheduled by Groupon, ended up occurring at the same time as another business boosting event, so that huge lines formed out the door, an unideal situation for a cafe
  • “What was the saddest part of it for me was that this had had happened to a lot of businesses but because no one had ever said anything we all just assumed (and myself included) we just assumed we were bad business people. That we just didn’t know what we were doing. If everyone loves Groupon so much, we must be wrong," she told TechCrunch
  • But Burke is not alone. The Wall Street Journal picked up the story of U.S. Toy Co this January, a family toy store that ended up with 2,800 customers on a retail deal, but ended up losing money on 75 percent of the deals. Like Burke, Groupon took 50 percent of the deal profit, which had offered $20 of toys for $10, leaving U.S. Toy with $5 on each deal. Customers ended up spending less than the normal average per sale. And, owners estimated that 90 percent of the deal users were already regulars--not new custome
D'coda Dcoda

Over 16 million US mobile subscribers used location-based check-in services in March [1... - 0 views

  • 12.7 million check-in done on smartphones in March 2011, says comScore report Nearly 17 million US mobile subscribers used location-based 'check-in' services on their phones in March 2011, found a new study by comScore.The study showed that users have done 12.7 million check-in on smartphones, representing 17.6% of the smartphone population.The check-in service users, representing 7.1% of the entire mobile population, showed a high propensity for mobile media usage, including accessing retail sites and shopping guides. They also displayed other characteristics of early adopters, including a stronger likelihood of owning a tablet device and accessing tech news, when compared to the average smartphone user.
  • The research firm said that of the 16.7 million people using check-in services on their mobile devices, 12.7 million (76.3%) did so via a smartphone device.Android accounted for the largest share of check-in service users with 36.6% checking-in from an Android device, while 33.7% of users checked in from an iPhone. Apple had the highest representation relative to its percentage of the total smartphone market.RIM accounted for 22% of check-in service users, while Microsoft, Palm and Symbian each accounted for less than 5%.The study showed that more than 95% of check-in service users used their mobile browser or applications. Nearly 62% accessed news. Check-in user behavior was also consistent with that of traditional early adopters, with 40.3% of users accessing tech news and 28.2% owning a media tablet, both significantly higher than average.
  • Further, check-in service users also showed a high propensity for accessing retail-related destinations on their mobile devices. Nearly one-third of users accessed online retail sites on their mobiles, while one-fourth accessed shopping guides.Check-in service users were also more likely to be exposed to mobile advertising, with nearly 40% recalling seeing a Web or app ad during the month, compared to just 27.5% of smartphone users.
D'coda Dcoda

Global Internet Traffic Expected to Quadruple by 2015 [INFOGRAPHIC] - 0 views

  • Global Internet traffic is expected to quadruple between 2010 and 2015, according to data provided to Mashable by Cisco.By that time, nearly 3 billion people will be using the Internet — more than 40% of the world’s projected population. On average, there will be more than two Internet connections for each person on Earth, driven by the proliferation of web-enabled mobile devices.Internet traffic is projected to approach 1 zettabyte per year in 2015 — that’s equivalent of all the digital data in existence in 2010. Regionally speaking, traffic is expected to more than double in the Middle East and Africa, where there will be an average of 0.9 devices per person for a projected population of 1.39 billion. Latin America is close behind, with a 48% increase in traffic and an estimated 2.1 devices per person among a population of 620 million.The rest of the world will experience more moderate growth in terms of traffic, but the number of devices per person is forecast to increase significantly. By 2015, there will be an average of 5.8 devices per person in North America, 5.4 in Japan and 4.4 in western Europe.
  • Somewhat surprisingly, it is neither mobile phones nor tablets that are expected to grow the most in the next four years. Rather, flat panel televisions will experience the greatest production increase globally, up 1063% from 2010, followed by tablets (750%), digital photo frames (600%) and ereaders (550%). The number of non-smartphones and smartphones is expected to increase by 17% and 194% worldwide, respectively
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    a surprise, its not mobile phones nor tablets that will grow the most but flat panel tv
Dan R.D.

What Wal-Mart Has In Store for Social Commerce [18Jun11] - 0 views

  • Wal-Mart’s social and mobile plans are starting to take shape only two months after acquiring Kosmix of Mountain View, Calif.
  • When Kosmix was purchased, it was building a database called the social genome project, which kept track of what people were interested in and what products people were talking about.
  • the executives say they are hard at work defining how the mega-retailer — with $419 billion in sales and 1.5 billion online visits a year to its Web site — will address the two very disruptive platforms: social and mobile.
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  • “There won’t be commerce without social,” he said. “Social shopping today is where online shopping was before Amazon came on the scene. The Amazon of the space has yet to be built.”
  • Rajaraman says Wal-Mart has an inherent advantage because it has 9,000 stores around the world, which generate 10.5 billion customer visits a year. It makes sense for people to use their phones in the stores to search for information about products, ask friends for advice and other social activities.
  • In the virtual world, an end-cap could be personalized email sent to you with a curated list of items that you like, similar to Gilt Groupe or Groupon. To make these recommendations, they said they will be gathering information from people’s Twitter accounts and Facebook pages — with their permission.
Dan R.D.

Smart City Tech A Growing Trend Worldwide [24Sep11] - 0 views

  • In 2010, $8.1 billion was spent globally on smart technology in cities in the US, and within the next five years, that number is projected to jump to $39.5 billion, greatly expanding the capacity for smart city projects around the world. Currently, there are 102 smart cities in the world. Europe has the most at 38, with North America following closely with 35. Asia has 21, the Middle East and Africa combined have six, and South and Central America have two. The “smartness” of a city is determined by these aspects: economy, environment, government, lifestyle, transportation and community.
Dan R.D.

The End of Social Media 1.0 Brian Solis [29Aug11] - 0 views

  • I would like to talk about an inflection point in social media that requires pause. I am not suggesting that there will be a social media 2.0 or 3.0 for that matter. Nor do I see the term social media departing our vocabulary any time soon. After all, it was recently added to the Merriam-Webster dictionary.  Instead, what I would like to discuss is the end of an era of social media that will force the industry to mature. It won’t happen on its own however. Evolution will occur because consumers demand it and also because you’re willing to stake your job on it.
  • The future of social media comes down to one word, “value.” Without it, businesses will find it much more difficult to earn and retain friends, fans and followers (3F’s). As adoption of social networks soared in previous years, growth is now plateauing.  eMarketer estimates that Facebook growth will hit only 13.4% this year after experiencing 38.6% acceleration in 2010 and a staggering 90.3% ascension the year before. Facebook isn’t alone in its sobriety either. The  rate of Twitter user adoption fell from 293.1% growth in 2009 to 26.3% this year.
  • Between June 2009 and June 2011, the following changes were noted in Facebook activity: - Uploading videos is experiencing a modest increase around the world up 5% in the U.S. and 7.6% worldwide. - Installing apps is on the decline, down 10.4% in the U.S. and 3.1% worldwide. - Sending virtual gifts may not be gifts worth giving after all, with numbers declining 12.9% in the U.S. and 7.5% around the world. Twitter on the other hand is a rich exchange for  information commerce, where links become a form of digital currency. For example, 45% share an opinion about a product or brand more than once per day. Another 34% of Twitter users also share a link about a product or brand more than once per day.
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  • Consumers want to be heard. Social media will have to break free form the grips of marketing in order to truly socialize the enterprise to listen, engage, learn, and adapt.
  • Social media becomes an extension of active listening and engagement. Strategies, programs, and content are derivative of insights, catalysts for innovation, and messengers of value.
Dan R.D.

How This Guy Is Making Your iPhone Virtually Human [17Sep11] - 0 views

  • Today, your iPhone is a gadget, a mere consumer appliance. But your future iPhone will become increasingly human. You’ll have conversations with it. The phone will make decisions, prioritize the information it presents to you, and take action on your behalf — rescheduling meetings, buying movie tickets, making reservations and much more.
  • In short, your iPhone is evolving into a personal assistant that thinks, learns and acts. And it’s all happening sooner than you think,
  • Ultimately, however, human beings are hard-wired to communicate with other people, not computers. And that’s why the direction of interface design is always heading for the creation of artificial humans.
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  • For speech, Apple has maintained a long-standing partnership with the leading company. A version of iOS 5 with Nuance Dictation has reportedly been sent out to carriers for testing.
  • There are four elements to a machine that can function like a person: 1) speech; 2) decision-making algorithms; 3) data; and 4) “agency,” the ability to act in the world on your behalf.
  • For decision-making algorithms, Apple can rely on the amazing technology it purchased in April, 2010, when it bought Siri, a company that created a personal-assistant application that you talk to, and it figures out what you want.
  • The most expensive, ambitious and far-reaching attempt to create a virtual human assistant was initiated in 2003 by the Pentagon’s research arm, DARPA (the organization that brought us the Internet, GPS and other deadly weapons).
  • The project was called CALO, for “Cognitive Assistant that Learns and Organizes,” and involved some 300 of the world’s top researchers.
  • The man in charge of the whole project was a brilliant polymath who worked as senior scientist and co-director of the Computer Human Interaction Center at SRI, Adam Cheyer (pictured above).
Dan R.D.

95% of Facebook posts ignored by brands [20Oct11] - 0 views

  • Why are brands killing the Facebook conversation? I read this post by Jan Rezab, CEO of Socialbakers, writing on Econsultancy, about the lack of interaction of brands have on their own Fan pages. Apparently only 5% of wall questions from consumers on brand pages ever receive follow-up interactions from the brand – shocking really! It’s really shooting yourself in the social foot – first it’s plain rude, second the more interactions you have, your brand updates get wider exposure in streams due to the way Facebook’s EdgeRank algorithm works.
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