Group items tagged

"When you're new to someone's home, you conduct yourself in a respectable manner. If you see that people take their shoes off before going upstairs, you ask if you should take your shoes off (at least I do). You basically conduct yourself in a way that's respectful of the other person's space."

The story of Zappos.

What happens when consumers don't go to the store anymore? Zappos is a good example to analyze!