Hotels Adopt Social Media to Take Business Back From Travel Sites - NYTimes.com - 0 views
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Simeon Spearman on 19 Apr 11Mr. Withiam added that travelers were expecting trip-related services to be available on the new platforms. PhoCusWright, a travel research firm, has found that 13 percent of social-network users now shop for travel on those Web sites and 35 percent of mobile-phone users expect to book travel on their phones in the next year.