Steve Krug's video demonstrates how simple usability testing can and should be. The test conducted on this demo is an abbreviated version of the one Krug recommends you perform on your own site. You need to upgrade your Flash Player. You need version 9 or above to view this video.
Originally shared by Beth @ July 11, 2012
UX researchers are exposed to a broad cross-section of people and personalities, especially when it comes to conducting user tests. Frequently, the people we encounter are willing, helpful participants to the research process - but what happens when respondents aren't so willing or helpful?
Originally shared by Beth @ July 12, 2011
In part one of this series, we examined some of the more problematic personality traits user researchers are likely to encounter in their work. Now that we've seen how individual personalities can put a damper on your day; let's explore some ways to overcome the problems inherent to each.
Originally shared by Beth @ July 12, 2011