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Home/ MK 473 Fall 2013/ Contents contributed and discussions participated by rteufel

Contents contributed and discussions participated by rteufel

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rteufel

The Future of Customer Service: These Companies Are Getting it Right | Business on GOOD - 4 views

www.good.is/...companies-are-getting-it-right

mk473 customer service customer service

shared by rteufel on 17 Nov 13 - No Cached
  • rteufel on 17 Nov 13
     
    This article lists some retailers that have been exceptional in their customer service. As I will be talking about Pre-purchase customer service, you can focus on that while reading what the firms are doing. How has your experience been with each of them?
rteufel

Five E-Commerce Must-Haves in 2013 | Retail Trends | RIS News: Business/Technology Insi... - 8 views

risnews.edgl.com/...mmerce-Must-Haves-in-201388520

mk473 ecommerce

shared by rteufel on 06 Oct 13 - No Cached
  • rteufel on 06 Oct 13
     
    The articles summarizes the most recent trends in e-commerce by giving advice to online retailers about what they should be aware of in 2013.
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