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Many Arab LGBT+ activists - even those who work closely with Facebook - say the rules are still poorly enforced. In recent months, LGBT+ groups have formed their own Facebook groups to mass-report viral hate speech, appealing to the company to act quickly. In June, Facebook set up phone calls with prominent Arab LGBT+ activists and groups to hear their concerns, according to four participants in those calls. But activists said they were unconvinced that moderators were well-trained to identify all Arabic hate speech.

The ANKH survey found the problem persisted into August, with 77% of respondents saying they were subjected to online hate speech.

"People were sending them to my family and colleagues asking if it was me," he said. "I never expected things would turn real."

Facebook’s newsfeed played a central role in nearly every step from rumor to killing

Facebook officials, they say, ignored repeated warnings of the potential for violence, resisting pressure to hire moderators or establish emergency points of contact

the imagined Ampara, which exists in rumors and memes on Sinhalese-speaking Facebook, is the shadowy epicenter of a Muslim plot to sterilize and destroy Sri Lanka’s Sinhalese majority

The mob, hearing confirmation, beat him, destroyed the shop and set fire to the local mosque.

As Facebook pushes into developing countries, it tends to be initially received as a force for good.In Sri Lanka, it keeps families in touch even as many work abroad. It provides for unprecedented open expression and access to information. Government officials say it was essential for the democratic transition that swept them into office in 2015.But where institutions are weak or undeveloped, Facebook’s newsfeed can inadvertently amplify dangerous tendencies. Designed to maximize user time on site, it promotes whatever wins the most attention. Posts that tap into negative, primal emotions like anger or fear, studies have found, produce the highest engagement, and so proliferate

in developing countries, Facebook is often perceived as synonymous with the internet and reputable sources are scarce, allowing emotionally charged rumors to run rampant

Last year, in rural Indonesia, rumors spread on Facebook and WhatsApp, a Facebook-owned messaging tool, that gangs were kidnapping local children and selling their organs. Some messages included photos of dismembered bodies or fake police fliers. Almost immediately, locals in nine villages lynched outsiders they suspected of coming for their children.

Near-identical social media rumors have also led to attacks in India and Mexico. Lynchings are increasingly filmed and posted back to Facebook, where they go viral as grisly tutorials

No organization has ever had to police billions of users in a panoply of languages.

Before Facebook, he said, officials facing communal violence “could ask media heads to be sensible, they could have their own media strategy.”

Desperate, the researchers flagged the video and subsequent posts using Facebook’s on-site reporting tool.Though they and government officials had repeatedly asked Facebook to establish direct lines, the company had insisted this tool would be sufficient, they said. But nearly every report got the same response: the content did not violate Facebook’s standards. Advertisement Continue reading the main story “You report to Facebook, they do nothing,” one of the researchers, Amalini De Sayrah, said. “There’s incitements to violence against entire communities and Facebook says it doesn’t violate community standards.”

Facebook still appears to employ few Sinhalese moderators. A call to a third-party employment service revealed that around 25 Sinhalese moderator openings, first listed last June, remain unfilled. The jobs are based in India, which has few Sinhalese speakers.

“We’re a society, we’re not just a market.”

Its gamelike interface rewards engagement, delivering a dopamine boost when users accrue likes and responses, training users to indulge behaviors that win affirmation.

the greatest rush comes by attacking outsiders: The other sports team. The other political party. The ethnic minority.

Mass media has long been used to mobilize mass violence. Facebook, by democratizing communication tools, gives anyone with a smartphone the ability to broadcast hate.

Mr. Weerasinghe posted a video that showed him walking the shops of a town called Digana, warning that too many were owned by Muslims, urging Sinhalese to take the town back. The researchers in Colombo reported his video to Facebook, along with his earlier posts, but all remained online.

the government temporarily blocked most social media. Only then did Facebook representatives get in touch with Sri Lankan officials, they say. Mr. Weerasinghe’s page was closed the same day.

officials rushed out statements debunking the sterilization rumors but could not match Facebook’s influence

Despite criticism and concerns from civil society groups, the company has done little to change its strategy of pushing into developing societies with weak institutions and histories of social instability, opening up information spaces where anger and fear often can dominate

From October to March, Facebook presented users in six countries, including Sri Lanka, with a separate newsfeed prioritizing content from friends and family. Posts by professional media were hidden away on another tab.“While this experiment lasted, many of us missed out on the bigger picture, on more credible news,” said Nalaka Gunawardene, a Sri Lankan media analyst. “It’s possible that this experiment inadvertently spread hate views in these six countries.”

government officials said, they face the same problem as before. Facebook wields enormous influence over their society, but they have little over Facebook.

Facebook had turned him into a national villain. It helped destroy his business, sending his family deeply into debt. And it had nearly gotten him killed.But he refused to abandon the platform. With long, empty days in hiding, he said, “I have more time and I look at Facebook much more.”“It’s not that I have more faith that social media is accurate, but you have to spend time and money to go to the market to get a newspaper,” he said. “I can just open my phone and get the news instead.”“Whether it’s wrong or right, it’s what I read.”

The effects of these suspensions was not just hiding a set of tweets critical of the government, but completely disabling the influence network of Egypt’s dissidents. This is potentially the first documented politically motivated mass shutdown of twitter accounts at a time when online interaction was high and translated to possible action on the ground

accusations are not limited to Egypt but the entire region who have a sense that being critical of their governments was met with punitive measures by Twitter against them

I interviewed @OfficialAmro1, a user affected by mass suspensions with over 265K followers and 115K tweets. He was suspended without cause and added, “I don’t even curse.”To which I foolishly replied, “Cursing would not suspend your account, particularly if directed against a public figure. Incitement will.”“No, now it does,” he replied. He also added that if you criticize a figure loyal to the Arab regimes, you can get your account locked or suspended.

suspensions seemed to have happened around late September and lasted from one day to a few days. In many cases Twitter had responded that they had suspended the accounts by mistake. The accounts affected varied from having a few followers to hundreds of thousands

a trending anti-Sisi hashtag disappeared suddenly in July 2018, and then later on in 2019. It didn’t help either to find that an officer in the British Army information warfare unit was head of editorial in Twitter for the MENA region.

many of those suspensions had a common denominator: being critical of the Egyptian government

The 'hateful conduct' policy as defined by Twitter states: You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.Analyzing the message contents that were flagged for hateful conduct I saw that most did not violate Twitter’s rules. Soon I began to discover that what @OfficialAmro1 had told me was true. The content I was seeing contained profanity. But that wasn’t the whole story.Arabic curse words are used often. I sampled around a little under 50 claims, with over 30 screenshots that contain Twitter’s email identifying the violating tweet. It was clear that profanity alone was not causing the suspensions.

Tragically funnier still are those who were joking around with their friends using their usual language that has profanities @ism3lawy_ ended up cursing Egypt’s Zamalek football club and for that his account was suspended permanently along with that of one of his friends. In a separate conversation, his friend @EHAB_M0 was also joking around with his friends and eventually got a permanent suspension.

Within seconds of my post, the algorithm identified the curse words and locked my account for 12 hours. It was my first violation ever. The irony of documenting this as a reply to the platform’s account is probably lost on them.

the most dangerous and disconcerting of my findings is that the appeal system in Twitter for MENA is broken.

Even things like talking about prostitution can get you banned

There is an element of guardianship that is present in despotic Arab regimes, and that moral guardianship is reflected in the algorithm by Twitter as was shown through the numerous examples above.

With my limited access to Twitter’s data, I have found nearly 20 accounts probably wrongfully and permanently suspended. I imagine hundreds or even thousands more have been kicked off the platform.

“Thank you for trying to help make Twitter a free space once again.”

Meta’s independent Oversight Board last year recommended a review of how Facebook and Instagram have been used to spread content that heightens the risk of violence in Ethiopia.

echoes of accusations the company has faced for years of atrocities being stoked on its platforms, including in Myanmar, Sri Lanka, Indonesia and Cambodia.

a single Californian company making decisions over what counts as hate speech and profanity for some of the world's most popular sites without anyone ever examining whether its own algorithms might be biased or excessively conservative

It's the proliferation—not elimination—of intermediaries that has made blogging so widespread.  The right term here is “hyperintermediation,” not “disintermediation.”

this marriage of big data and automated content moderation might also have a darker side, particularly in undemocratic regimes, for whom a war on spam and hate speech—waged with the help of domestic spam-fighting champions—is just a pretense to suppress dissenting opinions. In their hands, solutions like Impermium's might make censorship more fine-grained and customized, eliminating the gaps that plague “dumb” systems that censor in bulk

Just imagine what kind of new censorship possibilities open up once moderation decisions can incorporate geolocational information (what some researchers already call7 “spatial big data”): Why not block comments, videos, or photos uploaded by anyone located in, say, Tahrir Square or some other politically explosive location?

For governments and corporations alike, the next frontier is to learn how to identify, pre-empt, and disrupt emerging memes before they coalesce behind a catchy hashtag—this is where “big data” analytics would be most helpful. Thus, one of the Russian security agencies has recently awarded a tender12 to create bots that can both spot the formation of memes and to disrupt and counter them in real-time through ”mass distribution of messages in social networks with a view to the formation of public opinion.” Moscow is learning from Washington here: Last year the Pentagon  awarded a $2.7 million contract to the San Diego-based firm Ntrepid in order to build software to create fake multiple online identities13 and “counter violent extremist and enemy propaganda outside the US.” “Big data”-powered analytics would make spotting such “enemy propaganda” much easier.

There are more than 6.5 million internet and social media users in Jordan, the majority of whom are youth, out of a population of roughly 11 million. Jordanians are avid social media users, and over the years have used Facebook, WhatsApp, and other platforms to share news not broadcast on state-controlled channels, jokes targeting the regime, and rumors about the myriad political and corruption scandals circulating across the country on a regular basis

Cybercrimes Law No. 27/2015 is a popular regime tool used to control expression online. Article 11 regulates expression on online platforms such as Facebook, Twitter, and blogs. In April 2019, parliament introduced amendments to the law to criminalize the act of spreading “rumors” and “hate speech,” extending to the use of private messaging apps such as WhatsApp. The latest amendments define hate speech as “every writing and every speech or action intended to provoke sectarian or racial sedition, advocate for violence, or foster conflict between followers of different religions and various components of the nation.” And under the cybercrime law, Jordanians will face a criminal penalty if they are convicted of “sending or resending or disseminating information through the Internet or website or any information system that includes defamation, slander or libel against any person.” Between 2019 and 2020, the cases brought under the cybercrime law exceeded two thousand, more than double the number from the year before. In 2022, there have been more arrests under charges of “spreading false news,” including the detentions of several high-profile journalists.

“Economic optimism is scant, particularly among the youth,” the Arab Barometer found, adding that the economic crisis was “leading many to consider migration despite global travel restrictions.”

Loosely formed groups of youth activists, often described with the term hirak (“movement”), organize in various neighborhoods and towns across Jordan around shared issues. In 2019, a workshop looking at youth activism across the Middle East and North Africa found that youth activism does not adhere to formalized structures of organizing, such as political parties, professional associations, and civil society organizations.

we have seen youth movements in the past decade break the generations-old divisions of urban versus rural and West Bank versus East Bank

organizing around their shared frustrations over unchecked levels of corruption, perpetual over-education combined with underemployment, and restrictions on what they can write on social media or when they can gather.

the attitudes of ruling elites and public officials toward youth are dismissive

the many initiatives launched over the years have not ever been driven by local youth demands, but rather have been top-down, buzzword-filled projects, centralized within the newly created Ministry of Youth, with little to no popular support or participation

Long committed to a free media, Mustafa Amin was imprisoned for six months in 1939 for an article in Akher sa‘a (Last Hour) magazine deemed critical of King Faruq. An advocate of democracy and Western liberalism, he was arrested in 1965, tried secretly in 1966, and convicted of being a spy for America and smuggling funds. Sentenced to a life sentence, he spent nine years in prison before being pardoned by Nasser’s successor, President Anwar Sadat. Ali Amin, accused by Heikal of working for British and Saudi intelligence, went into exile in 1965.

Room for expression existed mainly in the literary pages of al-Ahram, where writers under Heikal’s wings, like Naguib Mahfouz, could publish works of fiction that could be read as challenges to the status quo.[5] As far as the press was concerned, censorship was directed at politically oriented news and commentary rather than the literary sections

During the conflict, as the Egyptian army, under Field Marshal Abd al-Hakim Amer’s command, was hastily retreating from Sinai, broadcast outlets aired invented reports of fabulous victories against the Zionist foe. At no other moment did the state media prove so woefully deficient, contributing to a deep sense of public betrayal.

The speech was written for him by prominent journalist Mohamed Hassanein Heikal and tactfully framed a romp of Arab armies as a “setback,” displaying Heikal’s knack for being both a propagandist and political powerbroker.   It was a moment that brilliantly served to shore up Nasser’s support. Egyptians took to the streets demanding that their leader stay in power. “The People Say ‘No,’” declared Akhbar al-youm (News of the Day) in large red writing. In smaller black lettering the headline read, “The Leader Discloses the Whole Truth to the People.” It is difficult to say how populist and genuine the appeal was and how much of the public display of support for Nasser was behind-the-scenes political machinations of the regime and its media. While Nasser did stay in power, it was only later that Egyptians could comprehend the true extent of the defeat—especially in light of official propaganda—and the institutional failures that placed the whole of Sinai under Israeli control.

slogans shouted and scrawled on building walls that demanded: “Stop the Rule of the Intelligence,” “Down with the Police State,” and “Down with Heikal’s Lying Press.”

Student periodicals posted on the walls of the campuses emerged as the freest press in Egypt. Nasser for the first time became the object of direct criticism in the public space. A campaign against student unrest was waged in the state-owned media, which labeled the activists as provocateurs and counter-revolutionaries goaded by foreign elements

“A centralized editorial secretariat, called the Desk, was founded, as well as the Center for Strategic Studies and the Information Division. To his detractors, these innovations appeared to be spying sessions of an extensive empire dedicated to intelligence gathering

Nasser appointed Heikal to the post of minister of information and national guidance, a role he assumed for six months in 1970 until Nasser’s death. Yet the self-described journalist confided his frustration of being assigned a ministerial post, perhaps intended to distance him from the publishing empire he built, to a colleague, the leftist writer Lutfi al-Khouli, at his home. The encounter was surreptitiously recorded by the secret police, leading to the arrest and brief imprisonment of al-Khouli, and Heikal’s secretary and her husband, who were also present. “Now, Nasser’s regime had two aspects: it had great achievements to its credit but also it had a repressive side. I do not myself believe that the achievements . . . could have been carried out without some degree of enforcement,” Heikal wrote in The Road to Ramadan. “But after the 1967 defeat the positive achievements came to an end, because all resources were geared to the coming battle, while repression became more obvious. When Nasser died the executants of repression took it on themselves to be the ideologues of the new regime as well. They held almost all the key posts in the country. The people resented this and came to hate what they saw as their oppressors.”

after his increasing criticism of Sadat’s handling of the October 1973 War and appeals to the United States to address the impasse, Heikal was removed from al-Ahram in 1974. He remained a prolific author. In May 1978, Heikal was one of dozens of writers accused by the state prosecutor of defaming Egypt and weakening social peace and was subject to an interrogation that extended three months

Sadat attempted to bring the dissident cacophony into line through the mass arrest in September 1981 of more than 1,500 intellectuals, writers, journalists, and opposition elements of every stripe. Among those arrested were leading members of the Journalists’ Syndicate and prominent figures like the political writer Muhammad Hassanein Heikal and novelist Nawal El Saadawi. Sadat’s crackdown against his opponents culminated in his assassination by Islamic militants on October 6, 1981 during a military parade to commemorate the start of the 1973 War. Soon after Hosni Mubarak assumed power, Heikal was released from prison

When Dream aired the lecture Heikal gave at the American University in Cairo, direct pressure was placed on the owner’s business interests, and the veteran journalist found a new forum on pan-Arab satellite broadcasting. The influential writer has made opposition to Gamal Mubarak’s succession a staple of his newspaper columns.

With the rise of satellite television, Qatar’s Al Jazeera commanded audiences not only with news but with popular discussion programmed, like Ma‘ Heikal (With Heikal), a program by Heikal that began the year after the 2003 invasion of Iraq, and which was watched by the Arab public with eager interest. Seated behind a desk and looking into the camera, Heikal gave his narrative of historical events and commentary on Middle Eastern and world affairs, exposing the intrigues of regional and global powers from his perch, having privileged access to leaders, diplomats, and decision makers. He has been a critic of Saudi diplomacy, its ballooning regional influence given the power of petrodollars, and its confrontation with Iran. Saudi pundits have consistently taken potshots at Heikal.

A couple of months before Morsi’s ouster on July 3, 2013, Heikal was contacted by Morsi’s defense minister Abd al-Fattah al-Sisi for a meeting, which had led to speculation that the Heikal devised the behind-the-scenes scenarios for an elected president’s removal as the dominant political player, the Muslim Brotherhood, was sinking in popularity. After Morsi was expelled from office, Heikal suggested to the military leader that he seek a popular mandate to lead the country, mirroring Nasser-style populism. Attired in full military regalia, al-Sisi at a July 24, 2013 graduation ceremony of the naval and air defence academies, broadcast live, warned that national security was in peril and summoned nationwide rallies two days later. Heikal supported al-Sisi’s bid for the presidency viewing him as the candidate born of necessity.

“Freedom House has noted complaints by the government of Turkey about Turkey being ranked “not free” in our report, "Freedom of the Press 2014." The government’s objection that the ranking does not take into account events occurring in 2014 is misplaced, as made clear by the report. “The report evaluates events that occurred during 2013. The rating does not take into account events that occurred in Turkey since January 1, 2014. They include the government’s recent releases of journalists in the Ergenekon and KCK cases, regressive changes to Turkey’s Internet law 5651, the blocking of Twitter and YouTube, and the law increasing the powers of the National Intelligence Organization (MIT). These and subsequent events occurring in 2014 will be evaluated in Freedom of the Press 2015. “Freedom House also notes with concern that some media outlets resorted to anti-Semitism in criticizing the report. Freedom House calls on the government of Turkey to join us in condemning the use of hate speech.”