How is it applied?
- identify the network of people to be analysed
- gather the necessary background information
- clarify the objectives and the scope of analysis and agree on the level of reporting required
- formulate hypotheses and questions
- develop the survey methodology and design the questionnaire
- surveying the individuals and identifying the relationships and the knowledge flows between them
- use a software mapping tool to visualize the networks
- review the map and the problems and opportunities
- design and implement actions to bring desired change
- map the network again after a suitable time