Legal KM

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Andrew McAfee, who initially coined the phrase "Enterprise 2.0", announced his new book, titled "Enterprise 2.0, New Collaborative Tools for your Organization's Toughest Challenges". The first chapter of the book can be downloaded here (registration required.) However, the book itself will only be available in December

But, I think there are some that are suddenly realizing that the decision to go online only for some types of research tools, such as treatises, was not the best decision in the long run.

On top of this, I'm also wondering if there is an ethical line that we've crossed along the way by charging the client back for the online version of the treatise when we would not charge for researching the print version.

First of all, is it fair for an online provider to charge a standard rate of $825.00 an hour for an online treatise that you can purchase for $499.00 a year for the full print version? Secondly, is it fair for firms to pass the cost of these online charges (granted, some have deep discounts, so it could only be $100.00 an hour) on to the client when they would not pass along the same charges for using the print version?