For more information on user research and usability testing for law firms, read a sample of the report, Creating a Successful Law Firm Intranet, written by us (Nina Platt, Laurie Southerton and Amy Witt) based on our experience in working with law firm intranets and published by the Ark Group. The sample includes the Table of Contents, Executive Summary, Chapter 4: Research – Critical for Success, and the case study, Chapter 4: Research for Firm’s Intranet Design.