He currently teaches in the knowledge management executive education program at the Harvard Business School and co-directs a knowledge research program at Babson College.
i beg to differ. It might not be the LAST thing. Learning from past mistakes is still useful, as is avoiding to rebuild the wheel.
What we need are new approaches to creating knowledge, ones that take advantage of the new digital infrastructure's ability to lower the interaction costs among us all — ones that mobilize big, diverse groups of participants to innovate and create new value.
the need for mission driven group/team interaction
creation spaces, heavily relying on shared network platforms, provide tools and forums for knowledge creation while at the same time capturing the discussion, analysis, and actions in ways that make it easier to share across a broader range of participants.
This focus on knowledge creation shifts the motivations of participants. Knowledge management systems desperately try to persuade participants to invest time and effort to contribute existing knowledge with the vague and long-term promise that they themselves might eventually derive value from the contributions of others. In contrast, creation spaces focus on providing immediate value to participants in terms of helping them tackle difficult performance challenges while at the same time reducing the effort required to capture and disseminate the knowledge created.
This KM toolkit helps to define in a straightforward way why KM is important, as well as ways to operationalize KM initiatives and even ways to monitor and measure KM strategies.