In a study conducted at Yale, graduate students were asked to rate their understanding of everyday devices, including toilets, zippers, and cylinder locks. They were then asked to write detailed, step-by-step explanations of how the devices work, and to rate their understanding again. Apparently, the effort revealed to the students their own ignorance, because their self-assessments dropped. (Toilets, it turns out, are more complicated than they appear.) Sloman and Fernbach see this effect, which they call the “illusion of explanatory depth,” just about everywhere. People believe that they know way more than they actually do. What allows us to persist in this belief is other people. In the case of my toilet, someone else designed it so that I can operate it easily. This is something humans are very good at. We’ve been relying on one another’s expertise ever since we figured out how to hunt together, which was probably a key development in our evolutionary history. So well do we collaborate, Sloman and Fernbach argue, that we can hardly tell where our own understanding ends and others’ begins. “One implication of the naturalness with which we divide cognitive labor,” they write, is that there’s “no sharp boundary between one person’s ideas and knowledge” and “those of other members” of the group.
Group items tagged
KM Theme: Personal Knowledge Management - 2 views
Smart Wikis - rapidly connecting people to prime information, most relevant ata and bes... - 1 views
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"Smart Wikis™ combine Artificial Intelligence and knowledge concepts with your existing IT to provide integrated collaborative working environments that anticipate each user's personal information needs and surround that user with seamless and non-obtrusive forms of assistance."
Leading and Learning: How to Feed a Community - Tanmay Vora - 0 views
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In the communities that we choose to belong to (online and offline), we have to do our part in feeding it. It is only when we are generous about sharing our gifts that we build credibility to receive anything meaningful in return, build influence, thought leadership and learn.
Cognitive bias cheat sheet - Better Humans - 0 views
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Type of cognitive bias categorised into for main problem areas.
5 Steps to Help Yourself Recover from a Setback - 0 views
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An alternative process for learning from failure
Green Chameleon » Conducting a Knowledge Audit - 1 views
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A series of video tutorials explaining different practical knowledge management techniques for conducting a Knowledge Audit.
Blog - 0 views
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The coming-of-age of artificial intelligence, 'social robots' and big data is having a massive impact on the way decisions are made in organisations. It follows that if we are to maximise know-how and expertise, the outputs from this technology-enabled channel must be integrated into how we work. Augmenting judgment and experience in this way also supports the move towards evidence-based decision making.
Dunning-Kruger effect - RationalWiki - 1 views
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The Dunning-Kruger effect, named after David Dunning and Justin Kruger of Cornell University, occurs where people fail to adequately assess their level of competence - or specifically, their incompetence - at a task and thus consider themselves much more competent than everyone else. This lack of awareness is attributed to their lower level of competence robbing them of the ability to critically analyse their performance, leading to a significant overestimate of themselves.
Why Facts Don't Change Our Minds - The New Yorker - 0 views
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ween one person’s ideas and knowledge” and “those of other members” of the group.
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ween one person’s ideas and knowledge” and “those of other members” of the group.
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My first profound TV interview - learning from failure #failoutloud - 0 views
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KIN has long stressed the importance of learning from failure. In this short, funny and revealing post, David D'Souza publicly shares his experience of what not to do in a TV interview. His post uses humour, it's punchy (note the bullet points) and is in the first-person. I doubt I'll ever be on TV, but everyone could immediately relate to and learn from this. Now that's real learning from failure - the antithesis of a dry 'lessons learned' report.
The Guerilla Guide to Social Business - 1 views
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"I don't quite recall how it happened anymore, but in September 2008, I wrote a post for the Enterprise 2.0 blog titled Social Media vs. Knowledge Management: A Generational War. The post - probably the purest piece of deliberate flamebait I've ever written - went viral. Many of you found ribbonfarm via that post."
Are employees rejecting SharePoint? - 1 views
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SharePoint is unquestionably a success from a licensing perspective, but dig behind the firewall and the picture looks more chequered. For example in a uSamp survey last year, 80 percent of organizations using SharePoint said employees continue to share documents as email attachments. Recently, the UK Met Office abandoned a twoyear SharePoint implementation project in favor of the cloud-based Huddle service. Even where SharePoint is used, people aren't truly collaborating with it. Team sites are often really document graveyards where content is stored once collaboration has stopped.
The Surprising Science Behind How Super Connectors Scale Their Networks - Forbes - 0 views
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In the parlance of social network analysis, density is the percentage of people in your network connected to each other that could be. By increasing density, new things spread more quickly through it.
Resonate - persuasive presentations - 0 views
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The best stories become etched on our hearts, igniting information and giving it the ability to withstand the test of time. Duarte melds the power of story with striking visuals to turn ideas into powerful presentations that help you activate your audience, and leave them forever transformed.
IT project prioritization - 0 views
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"Tullow Oil, a London-based independent oil and gas exploration and production company, regularly wins awards for its innovative approach to problem solving. Its business culture is based on investing in the best people and then trusting them to work together to keep Tullow on the leading edge of the industry. Tullow's CIO recently challenged his team to develop an approach to devolve control of IT project prioritization to non-IT leaders within the company. This article explains the approach developed and how it is working to keep the business's IT strategy aligned with Tullow's entrepreneurial spirit and commitment to collaborative decision making."
How to design large complex online communities using social science via @stuartgh #kmer... - 1 views
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Lecture and notes looking at the difference between a theory vs design-type approach to community building to respond better to new customer needs.
A storyteller's guide to knowledge #kmers - 0 views
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"The problem is that too many 'lessons learned' programmes fail. Without falling into the trap of sweeping generalisations, I would suggest that more often than not the story itself is the problem; they just aren't interesting enough; they are shallow; they lack the richness that is needed to engage the intended audience; and they lack a structure that reflects the way adults learn. And that is the bottom line, all too often they just don't work in relation to the ways in which adults learn - I would argue in the vast majority of practice that there is actually little or no consideration for the the target audience of a lesson learned (the adult as a learner)."
Value Networks: the true nature of collaboration #kmers - 0 views
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"Value Networks and the true nature of collaboration meets this challenge head on with a systemic, human-network approach to managing business operations and ecosystems. Value network modeling and analytics provide better support for collaborative, emergent work and complex activities."
Top 100 Tools for Learning 2013 #kmers #pkm - 0 views
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"The Top 100 Tools for Learning was compiled from the votes of over 500 learning professionals in workplace learning and education from 48 countries worldwide in the 7th Annual Survey, by Jane Hart, Centre for Learning & Peformance Technologies"
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