Contents contributed and discussions participated by Enrique Alvarez - ITIL_Referentes

Best Practice Based IT Service Management and ITAM Software | Axios Systems - 1 views

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ITSM ITIL software ServiceDesk herramientas TIC

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La solución assyst combina una robusta tecnología de ITSM de calidad empresarial con la sencillez de SaaS para aportar valor rápidamente al negocio
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CA Service Desk Manager - CA Technologies - 0 views

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ITSM ITIL herramientas TIC ServiceDesk

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Soluciones, Nivel: Medio, Alto

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ITSM - IT Service Management - BMC Software - 0 views

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ITSM ITIL herramientas TIC HelpDesk software

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Soluciones, Nivel: Medio, Alto

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Service Management Resources Service Catalog - 5 views

its.ucsc.edu/itsm.html

ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas

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Ejemplo Catalogo de Servicios / Service Catalog

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Services | IT Services Stanford University - 4 views

itservices.stanford.edu/services

ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas

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Enrique Alvarez on 25 Jan 14

Ejemplo de Catalogo de Servicios / Service Catalog

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IBM i information center - Example Disaster Recovery Plan - 1 views

pic.dhe.ibm.com/...index.jsp

TIC TIC_Referentes Bibliotecas ITSM ITIL

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Consulta, Estudio

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ITIL Service Catalogue: Service Catalogue : ITILNews.com - 4 views

www.itilnews.com/oduce_a_Service_Catalogue.html

ITSM ITIL Herramientas Catalogo Servicio service catalog

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Consulta, Estudio

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Checklist Service Design Package SDP - IT Process Wiki - 2 views

wiki.en.it-processmaps.com/...ist_Service_Design_Package_SDP

ITSM ITIL herramientas checklist

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Enrique Alvarez on 24 Jan 14

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Service Design Package (SDP) Template | My ITIL Journey - 0 views

myitiljourney.wordpress.com/service-design-package

ITSM herramientas ITIL

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Consulta, Blog

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Introducción a ITIL V3 Fundamentos - YouTube - 1 views

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ITSM ITIL herramientas

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Video

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IT Portfolio Management - YouTube - 1 views

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ITSM ITIL herramientas portafolio

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Video -

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Portafolio de Servicios ITIL - YouTube - 0 views

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ITSM ITIL herramientas portafolio

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Video,

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Serena Software helps organizations orchestrate their application development, IT and b... - 1 views

www.serena.com/en

ITSM ITIL HelpDesk software processes tools herramientas

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Enrique Alvarez on 23 Jan 14

Soluciones. Nivel: Alto

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ITIL® Home - 1 views

www.itil-officialsite.com

ITIL TIC Governance_TI ITSM Metodologías Mejores Practicas

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Enrique Alvarez on 23 Jan 14

"IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance."

<div class="cArrow"> </div><div class="cContentInner">"IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance."</div>

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International IT Service Management best practice guidance - 1 views

www.axelos.com/officialsite.asp

Mejores Practicas best practice management PMI PMP ITIL ITSM TIC Metodologías

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Welcome to ITIL - 0 views

getitiltraining.net/itil-qualification-scheme.html

ITIL ITSM herramientas TIC

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Capacitación

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Matriz RACI de ITIL - 0 views

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ITIL ITSM

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Information Security - Business Information - Information Management | ISACA - 0 views

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ITSM Metodologías Governance_TI Seguridad_IT Security

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A holistic and business-oriented approach to managing information security, and a common language for information security and business management to talk about information protection
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Enrique Alvarez on 23 Jan 14

BMIS - Business Model for Information Security

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IT Process Wiki - 3 views

wiki.es.it-processmaps.com/...Portada

ITIL ITSM TIC

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IT Process Wiki - el Wiki de ITIL®: El Wiki procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información - IT Infrastructure Library), la Gestión de Servicios de TI (ITSM) y ISO 20000, pero también de la gestión de procesos en general, ya que las técnicas de gestión de procesos son una herramienta indispensable para empresas que desean coordinar sus procesos TI con ITIL
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Enrique Alvarez on 23 Jan 14

IT Process Wiki - el Wiki de ITIL®: El Wiki procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información - IT Infrastructure Library), la Gestión de Servicios de TI (ITSM) y ISO 20000, pero también de la gestión de procesos en general, ya que las técnicas de gestión de procesos son una herramienta indispensable para empresas que desean coordinar sus procesos TI con ITIL.

<div class="cArrow"> </div><div class="cContentInner">IT Process Wiki - el Wiki de ITIL®: El Wiki procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información - IT Infrastructure Library), la Gestión de Servicios de TI (ITSM) y ISO 20000, pero también de la gestión de procesos en general, ya que las técnicas de gestión de procesos son una herramienta indispensable para empresas que desean coordinar sus procesos TI con ITIL.</div>

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Service Strategy : ITILNews.com - 0 views

www.itilnews.com/index.php

ITSM ITIL Metodologías Governance_TI

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Consulta, Estudio

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