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Enrique Alvarez

ITIL Certification - ITIL Training and ITIL Foundation Certification - 0 views

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    Capacitación, formación
Enrique Alvarez

Information Security - Business Information - Information Management | ISACA - 0 views

  • A holistic and business-oriented approach to managing information security, and a common language for information security and business management to talk about information protection
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    BMIS - Business Model for Information Security 
Enrique Alvarez

Service Strategy : ITILNews.com - 0 views

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    Consulta, Estudio
Enrique Alvarez

ITIL® Home - 1 views

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    "IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance."
Enrique Alvarez

Service Management Resources Service Catalog - 5 views

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    Ejemplo Catalogo de Servicios / Service Catalog
Enrique Alvarez

Services | IT Services Stanford University - 4 views

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    Ejemplo de Catalogo de Servicios / Service Catalog
Enrique Alvarez

Process 1: Define an IT Service Strategy - 0 views

  • An IT service strategy determines which services are required to support business goals and objectives. Business and IT management must carefully discern which initiatives offer the highest business value while ensuring the availability of necessary resources and the commitment to deliver on the investment.
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