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Enrique Alvarez

ITIL Certification - ITIL Training and ITIL Foundation Certification - 0 views

www.myitstudy.com/...ITIL-Certification.asp

ITSM Metodologías ITIL Governance_TI courses certification

shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Capacitación, formación
Enrique Alvarez

Information Security - Business Information - Information Management | ISACA - 0 views

www.isaca.org/...-for-Information-Security.aspx

ITSM Metodologías Governance_TI Seguridad_IT Security

shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • A holistic and business-oriented approach to managing information security, and a common language for information security and business management to talk about information protection
  • Enrique Alvarez on 23 Jan 14
     
    BMIS - Business Model for Information Security 
Enrique Alvarez

Service Strategy : ITILNews.com - 0 views

www.itilnews.com/index.php

ITSM ITIL Metodologías Governance_TI

shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Consulta, Estudio
Enrique Alvarez

ITIL® Home - 1 views

www.itil-officialsite.com

ITIL TIC Governance_TI ITSM Metodologías Mejores Practicas

shared by Enrique Alvarez on 23 Jan 14 - Cached
  • Enrique Alvarez on 23 Jan 14
     
    "IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance."
Enrique Alvarez

Service Management Resources Service Catalog - 5 views

its.ucsc.edu/itsm.html

ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas

shared by Enrique Alvarez on 25 Jan 14 - No Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo Catalogo de Servicios / Service Catalog
Enrique Alvarez

Services | IT Services Stanford University - 4 views

itservices.stanford.edu/services

ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas

shared by Enrique Alvarez on 25 Jan 14 - Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo de Catalogo de Servicios / Service Catalog
Enrique Alvarez

Process 1: Define an IT Service Strategy - 0 views

technet.microsoft.com/...cc543316.aspx

ITSM ITIL Governance_TI

shared by Enrique Alvarez on 15 May 14 - No Cached
  • An IT service strategy determines which services are required to support business goals and objectives. Business and IT management must carefully discern which initiatives offer the highest business value while ensuring the availability of necessary resources and the commitment to deliver on the investment.
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