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"Analysis - The need for businesses to adapt to the workplace demands of the Covid-19 pandemic has accelerated the adoption of digital technologies, with clear implications for jobs and workers. But just how much employees worry about the threat of automation - and how real those fears are - can have implications for workplaces beyond the technological change itself. Our new research examined how employees feel about the introduction of "robotic process automation" (RPA) to the workplace. We also looked at how the willingness to embrace these new technologies influenced employees' assessment of the software bots and their work."

"White-collar workers, armed with college degrees and specialized training, once felt relatively safe from automation. But recent advances in A.I. and machine learning have created algorithms capable of outperforming doctors, lawyers and bankers at certain parts of their jobs. And as bots learn to do higher-value tasks, they are climbing the corporate ladder."