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T Graham

Page 2 Bringing IT outsourcing closer to home - ComputerworldUK.com - 1 views

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    This article presents a unique view of outsourcing from the perspective of the big businesses turning to places like India to save money in labor. This article argues about the negative aspects of offshoring. The author Naoum argues that the negatives of sending IT labor to India outweigh the positives. Naoum writes that even though offshoring may save money in terms of lower costs to pay Indian workers many business owners are not aware of the hidden costs associated with this type of move. He goes on to give statistics of businesses who have sunk due to offshoring without researching all the costs. Naoum points out that business owners may be solely focused on the fact that they are saving some money but ignore that consequences that include the lowering of labor quality and "business innovation." The article mostly focuses on the American or European business owner who is considering offsourcing. The area of impact is business and employment because it involves first world businesses and the labor (employment) of skilled third world citizens. The issue raised in this article is that of reliability he is questioning the quality of IT business done in these nations and whether or not it is worth the extra costs. At the end of the article he suggests outsourcing somewhere a little closer where people are more skilled and the hidden costs are not a threat. For example he suggests outsourcing to Spain where 20% of the older workers are educated in the use of IT. Naoum also raises the issue of security in offshoring to a place like India. He uses the example of a business that outsourced to India and experienced a leak of sensitive information about its clients. Naoum brings an alternate view about outsourcing/offshoring, he points out the negative aspects that people don't usually recognize.
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    Seems like you missed the point of data security.
Madeline Brownstone

BBC NEWS | Technology | Telemedicine lifeline for villages - 0 views

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    Cost saving scheme in Bangledesh "Its backers are confident they can make money from the rural centres through the cost-savings generated by identifying diseases in the early stages. "Bangladesh spends US$1bn on healthcare but patients are not getting the expected care," said Dr Zakir. "If we get to the disease in the early stages, we can save 20 times the money we are spending." "
Madeline Brownstone

Telecom: Tools connecting the world and communicating about HIV - 0 views

  • The explosion of mobile technology presents a great opportunity to scale up the AIDS response in poor countries.
  • hrough mobile technology, the millions of people in developing countries who had been left behind by the digital divide are now able to access health information and healthcare services at their fingertips. Mobile phones are being used as low-cost tools for HIV testing, data collection, epidemic tracking, and training of health workers, HIV prevention and treatment support.
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    Through mobile technology, the millions of people in developing countries who had been left behind by the digital divide are now able to access health information and healthcare services at their fingertips. Mobile phones are being used as low-cost tools for HIV testing, data collection, epidemic tracking, and training of health workers, HIV prevention and treatment support.
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    Through mobile technology, the millions of people in developing countries who had been left behind by the digital divide are now able to access health information and healthcare services at their fingertips. Mobile phones are being used as low-cost tools for HIV testing, data collection, epidemic tracking, and training of health workers, HIV prevention and treatment support.
Madeline Brownstone

Latest Studies Show Consumer-Directed Telemedicine Solutions Like Consult A Doctor Lowe... - 0 views

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    "New studies determine that telemedicine is the key to transforming healthcare by making medical care more accessible and convenient to patients while reducing cost. Solutions are needed in response to the following problems that plague patients and practitioners in today's inefficient U.S. healthcare system: * Doctors are hard to see. As many as one-in-three people have trouble seeing their primary care physician, and nearly one-in-four have problems taking time from work to see a doctor. * Patients have trouble contacting physicians by telephone or e-mail. Very few doctors will consult by telephone and less than one-in-four are set up to communicate with patients electronically. * There are too few doctors in rural areas. Compared to metropolitan areas, there are fewer physicians serving rural patients and patients must travel further for office visits. * Patients overuse emergency rooms. Because their primary care physicians are inaccessible by telephone or after hours, many patients turn to hospital emergency rooms. More than one-half of all ER visits are for non-emergency health problems. * Patients have difficulty getting information during office visits. More than one-third of physicians do not have the time to deliver enough information to their patients during office visits, and 60 percent of patients later say they forgot to ask questions during their visits. * Convenience. Telephone medical consults support healthcare consumerism with a proven solution that is easy to access. "
Mark Gakin

Outsourcing: Its Effects on the U.s Economy and Leadership - 0 views

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    This article is about how companies use outsourcing and offshoring as a way to reduce costs and as a method for cheap labor. One of the articles' main points about outsourcing is that the decision to outsource is often in the interest of the company to reduce costs, divert or energy-saving measures aimed at making the skills of a particular company or for the more efficient use of labor, capital, technologies and resources. One problem that arises from outsourcing is that it takes much-needed jobs from the U.S. economy. It is not too different from offshoring, because both are beneficial for companies and used to cut costs. When a company chooses to offshore, it means that it does its business in another country. This 'other' country is usually a developing country because rates tend to be much cheaper there, which is exactly how businesses save money. One of the main issues, again, lies within the U.S. economy. Since US businesses are leaving to do business in other countries, the US economy is suffering quite a blow because less companies are becoming dependent on it. This is a big problem and could lead to an even bigger one for the business because third world countries cannot always be trusted. Even though they are saving so much more money by offshoring, the business they now perform is unreliable and could possibly be affected my many more problems. The main stakeholders in this issue are the businesses who are offshoring and outsourcing, the US government, and the countries the businesses now rely on. Also, depending on the company, people in America tend to suffer as well because since the main issue that arises is reliability, the users or owners of the product may not have the same service. For example, if Time Warner decides to station in India, the workers there may be inexperienced and the company will not be able to do anything about it. This means that when the users of Time Warner call their main number, someone in India will pick up. The probl
Madeline Brownstone

Washington Times - Telemedicine allows for long-distance diagnoses - 3 views

  • While outwardly expensive — installation can range between $2.5 million and $3.5 million — and, to some, a seemingly excessive measure, the off-site support operation has shown itself in studies to be cost-effective in a relatively short period of time. Recovery of patients was faster, mortality rates in ICUs were lower, patients' stays were shorter, thereby shaving hospital costs by 24.6 percent, and fewer intensivists were needed.
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    The breakthrough is your mobile phone, the house call of tomorrow," says Dr. Jay Sanders, a protege of Dr. Bird, referring to the possibility of sending images from a high-tech personal digital assistant device.
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    The breakthrough is your mobile phone, the house call of tomorrow," says Dr. Jay Sanders, a protege of Dr. Bird, referring to the possibility of sending images from a high-tech personal digital assistant device.
Elisavet M

Offshore Outsourcing's Next New Wave: How High? - 1 views

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    The emergence of Business process outsourcing has transfigured the ways in which companies in developed nations, expand their services globally to businesses in developing nations. Although the cost for labor to support the extension of company engagement in third world countries is acknowledged as being relatively low (a beneficial advantage to most established business corporations), it has come to the attention of the participants (Businesses of developed countries) that it is of major importance to fully recognize the boundaries of business practices, culture, and level of intellectuality and experience within the hired portion of developing nation populace. Companies of information technology services, such as Dell, have come to form heightened concern about such global barriers, having attempted to transition call center labor in India and then deciding upon the withdrawal of such communication employment (due to the lack of consideration of business and cultural differences that impact business results). Based upon the data provided by NASSCOM (Indian software and services trade association), the conclusions drawn positively indicate that Business offshore processing has an overwhelming potential to grow in the next couple of years; although there is much room needed for consistent business growth (developing businesses, such as BPO in India, must rise at least 30 percent), the progression lies mainly upon the driving increase of skillful and educated information technology workers within India. The stakeholders, Information technology businesses in developed nations, surely stand by their statement supporting the increased use of qualified employers in the business environment of developing nations' companies (considered to also be additional stakeholders), for this will lower the cost involved in the off shoring process. The main social and ethical considerations lie upon reliability of developing nations'
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    My entire post was not posted on diigo, so here is the continuation: business functions, as developed countries' companies increasingly form reliance and trust upon the promise of the elevating skilled labor class, for it is a major component that supports the foundation of software and hardware services and networks on a globally connected basis. The reliability built within the business partnerships and bonds established in two differing cultural environments, is founded upon the agreement of mutual advancement and progress in regards to the establishment of skill by developing nations' employees. Although, the system of globalization and cultural diversity surface the obstacle of continuous intellectual and business development for developing nations, it is the gesture of surpassing cultural and business ideology that will truly trial both stakeholders involved.
Madeline Brownstone

Method, The Swinfen Charitable Trust - 0 views

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    "The charity facilitates a low cost telemedicine service linking doctors at hospitals in the developing world with leading medical and surgical consultants who generously give free advice. Local doctors can send clinical photos, a patient's history and any other relevant material (such as X-rays) to the Trust. A secure web-based messaging system is used, see below. This allows referring practitioners access to a panel of over 400 specialists in a wide range of disciplines. The median length of time between receipt of original message and first reply by a specialist consultant is currently 1.8 days."
Madeline Brownstone

Africa can teach development experts - This is Africa - 0 views

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    "African entrepreneurs have successfully capitalised on cascading prices of digital technologies and brought widespread use of mobile phones, internet applications and media products to the doorsteps of many Africans. Local entrepreneurs have built services and infrastructure based on ordinary people's ability to pay. Productivity gains and higher incomes resulting from these services mean that people can afford them. The profitability of these companies invites competition, which lowers costs for consumers and leads to even greater innovations as competitors try to outdo one another. And competition prevents abuses."
helen g

The Hindu Business Line : ArcelorMittal may tap Indian IT cos for infrastructure play i... - 0 views

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    The issue of globalization and cultural diversity is raised in this article which deals with the realm of business. Steel Maker ArcelorMittal is planning to outsource certain IT infrastructure to India and smaller European countries such as Poland in order to be able to save money and reduce costs. The stakeholders in this situation are the CEO's of ArcelorMittal, the local IT companies in India and the small European countries being outsourced to, as well as the governments of India and the small European countries, the current IT workers of ArcelorMittal, the IT workers in India and the small European Countries, and the people who buy steel from ArcelorMittal. The IT systems involved in this scenario are PCs, servers, data centers, and networks. IT workers in India and small European countries such as Poland will be working with ensuring privacy on these systems as well as taking care of their maintenance. A positive issue that results from the outsourcing of ArcelorMittal is that the company will be able to save money by paying its workers less. This would lead to a decrease in steel prices as well, which would be beneficial for the consumer. Also, outsourcing gives good job opportunities to people in the countries being outsourced to. However, through outsourcing many current IT workers of the company will most likely loose their jobs. Indian workers are also being exploited due to the fact that they are being payed less than a worker in a more developed nation would be payed. Lastly, local IT companies need to compete for workers.
Daniell S

"Telemedicine" Helps Argentine Doctors Cure Patients at a Distance - 2 views

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    This is similar to the video we watched in class a while ago. This tells me of a doctor who is helping people who are out of reach. This indicates how tele-medicine decreases the cost for patients to gain medical help. There are very few large hospitals spread over Argentina. Tele-medicine also allows hospitals to communicate with smaller clinics. The clinics can send the hospitals the symptoms of their patients. Then they can diagnose the patient and send over the results. The patients and doctors in this situation would be the stakeholders. This would be solving the social and ethical issue known as the digital divide and equality of access. By using tele-medicine doctors can access almost anyone, this cuts the problem of cost as well. This allows anyone to have access to a doctor. As said in the article "even patients in rural areas can have access to the best medical care, without the expense of traveling". This shows that even people who cannot afford to travel long distances to get the doctor. This also allows people who need the help of a specialist to use telecommunications to contact the specialist from their local doctor. However, as said in the article, the hardware needed would need to support audio, and visual components. By having visual aids, the doctors can look at the patients physical health and possibly diagnose them. The audio aids would help the doctors talk to the patients to allow them to figure out what's wrong with them. I think the best thing to use would be a webcam. This supports audio and visual aid.
Ariel A

Telemedicine with the Help of Machines - 0 views

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    Robots help the patients who are in need of fast and efficient surgeries. This robots with the help of artificial intelligences can make small incisions, which reducing hospital stays and cost. Robot called "Da Vinci" created by Intuitive Surgical, can perform complex surgeries based on the advancement of this machinery. According to Intuitive Surgical, "The system reduces hospital stays by half, reducing costs by about one-third, because of less pain and speedier recovery." This benefits the Patients and doctors of a mistake or and is less time consuming.
Mohammad A

Tech Companies Push to Digitalize Patients' Records - 0 views

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    This article is regarding the use of Electronic Health Records, and digitalizing medical documents for the "betterment" of the medical staff, and the ease of use that databases provide as a solution to the IT issues that these facilities face. Many health care policy makers within the government, including President Obama, are advocating for the major shift in the use of electronic health records, and digitalizing patient information. However, only a small percentage of medical treatment offices have done so (approximately 17%). Basically, electronic health records document personal information of the patients, for example name, address, age, and medical issues that they face, making it much more easier for doctors and medical staff members to get into the use of e-prescriptions, providing treatment electronically. However, as information becomes digitalized, often times, major issues such as reliability of the IT equipment becomes and important aspect of the scenario. Major companies such as Dell and IBM are in the run to provide electronic health record databases for medical facilities to use. To these major stakeholders, these databases, when set-up properly, are basically a tool for health care providers to use; they can reduce costs and improve the type of care that is provided for patients. They also have the patient's entire medical history, and other medications, along with lab tests that if properly connected to databases, can ease the treatment guidelines. Thus the benefits include less trivial tests, reduced health related errors, and better care with less costs for patients. The IT systems that are provided, including faster networks with improved wireless connections and more financially affordable computers are what will basically be used within the medical facilities running on electronic health records with digitalized information. Also, there will be more space for these new machines to be placed in, since all
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    continued... the paper documents are now going to be taking no physical space; entirely stored digitally. However these devices do not provide the solution of reliability that staff members may face when on the wireless networks and/or dealing with digital data. One solution that the article provides is the new Internet-based service model, known as cloud computing, in which much of the computing firepower and data reside in remote data centers, which doctors, nurses and staff would use via the Web browsers on their personal computers. Through cloud-computing, there is a more reliable and efficient way for medical staff members to document data without having system failures, and also if they ever plan on outsourcing, they can easily work with the database online.
Madeline Brownstone

BBC NEWS | Business | Twitter 'costs businesses £1.4bn' - 1 views

  • Staff who use Twitter and other social networking sites while at work are costing UK businesses £1.38bn every year, a report has said.
  • Although many businesses have banned the use of Facebook in the workplace
    • Madeline Brownstone
       
      I infer that Facebook bans can be enforced through proxy server settings.
  • Over three-quarters of respondents said that their employer had not issued them with specific guidelines with regards to using Twitter. "Without guidelines and usage polices businesses are leaving themselves wide open to a reduction in productivity, brand damage and security risks," Morse said.
    • Madeline Brownstone
       
      If company policies need to specify this site or that site, they will drive themselves crazy with writing and rewriting regulations. It is just not a practical solution.
  • ...1 more annotation...
  • It added that companies should think about protecting the reputation of their brand. A third of workers admitted they had seen sensitive information posted on social networks. However, 84% said they felt it should be up to them what they posted online
    • Madeline Brownstone
       
      a secondary issue is inferred here. The author implies that there are some workers who revealy company business through social networking sites and that is potentially harmful for the company's reputation. A twist here: the company wants privacy!
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    Seem like this has potential as a lead article.
Kevin S

Google wins YouTube case in Spain - 1 views

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    Google is being blamed by a Broadcasting company for people posting things that were copyrighted to its Youtube affiliate.
  • ...3 more comments...
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    This article is about Google being blamed by a broadcasting company in Spain for people posting copyrighted things, such as videos, on youtube. There are many people who post things they shouldn't on Youtube but Google shouldn't be condemned for a bunch of individuals that don't have anything better to do. Google won the lawsuit against Telecinco, and Telecinco even had to pay the case charges to Google. When Google is a big search engine on the internet, and you have stupid people posting things on it, but that isn't google's fault when people decide to post things that are copyrighted.
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    Google wins a big court case in Spain against a Spanish television company. Allegedly You tube was airing shows before they aired on the actual television company costing them big bucks.
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    Google wins a case in Spain for You Tube. A Spanish television company was accusing You Tube of breaking their company because You Tube was releasing their shows before they aired on the Spanish television company
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    hey mike, how do you think that youtube is affiliated in any way with Google and why is google getting blamed for what happened on youtube?
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    Google owns YouTube
helen g

RFID Applications in Supply Chain Management | RCD Technology - 1 views

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    This article talks about the many uses of RFID in Supply Chain Management. There are various ways which businesses are benefited by RFID. In distribution, the ability to track the location of a product is very beneficial for both customers and businesses selling an item. The same tactic is also used with cargo and other items being moved, whether the distance is long or short. This is a useful application of RFID and also a cost efficient way of executing this procedure. Inventory counting is also made alot easier through RFID, since the product count is automatically updated. In the realm of retail and marketing.
Daniell S

The Pain of Change at Boeing - 0 views

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    This article is about a book, and how it has ended the friendships between companies and employees. The article then goes into the topic of building a Boeing plane. A survey was sent out to the employees by the authors of this book to see if the company would make changes to its structure. However, many employees were laid off due to outsourcing. In the words of the article "Two aims of the outsourcing were to cut costs and to gain access to more foreign markets; both of those goals were largely achieved. " This shows that with outsourcing many people lost their jobs but the quality of the product was better than before. The 787Dreamliner had become much better with the technology used instead of the employees creating it. The employees were once treasured and considered themselves a family of sorts, but being replaced by Boeing they were obsolete and were easily expendable. The authors of the book say that anyone in top management should read this book and rethink their strategies for running the business. The book should also be read by the employees so they can work together to restore this idea of a family. The ethical issues in this idea of getting rid of workers so that better quality work can be done. By outsourcing jobs this allows the company to save more money than it would with having employees.
Joel Lubi

Outsourcing to India Draws Western Lawyers - 2 views

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    This article is about outsourcing of lawyers in India to cut costs and do work that would otherwise be reserved for those often unskilled young lawyers. By relying on outsourcing to do the petty and tedious tasks of Western law firms, lawyers are saving their time, money, and are given access to a much larger work force for a given price. The combination of these main points greatly increases efficiency around the law firm and allows the lawyers to be more focused on doing their job effectively and with more depth. People with experience in outsourcing from a variety of industries strongly encourage the use of outsourcing for the simple and mundane tasks of the business for a multitude of reasons described before that could save the company a great deal of time and money.
Mariam B

Intel and J.P. Morgan Chase to Expand Indian Operations - 1 views

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    Intel is a company that develops processing technologies such as chips that are put into computer hardware. However recently they have decided to outsource certain necessary business operation to India instead of in the US. Additionally Intel has agreed with an investment banker named Morgan Chase, to invest about 1 billion of the company's money into this plan. Intel already has many of it's workers in India however wants to expand the business by increasing its workers within the company. Workers will be needed to help expand the company a long with workers both qualified and graduates due to the increased opportunities and positions. The reasoning as to why Intel continues to offshore work to India is because they are able to find high quality workers and can get work done at cheaper/lower costs. The organization affected mainly is Intel who is able to make a profit through investing in the workforce in India. Additionally the people who are in India that are given the jobs are able to benefit because more jobs are becoming available. The negative side to this is that, they are not paid as much as Intel workers in the US. Additionally another stakeholder is the U.S government itself that frowns upon the idea of offshoring jobs due to the knowledge that by doing this, job oppertunities available to Americans will decrease. The social and ethical issues and impacts of these are related to globalization and its impacts on both the country (India) and the United States. Although workers are given jobs the pay that they receive is not as much as a worker in the U.S would. This is done for the economic benefit of the country Intel itself, allowing them to create a greater profit by off shoring jobs to India. However those who are highly qualified and trained are able to find a job at Intel that matches their level of training. Thus they become employed if they need money. A positive impact to globalization is getting rid of the digital divide in a sense because fr
Yuval S

Outsourcing to India Draws Western Lawyers - 2 views

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    There is a huge increase in India's Legal outsourcing business. Many of these companies use hundreds Indian lawyers who do the hard work that young lawyers in the United States usually have, at a fraction of the cost. Some Lawyers in the Unites States go because "they say they stay for the opportunities to build a business and manage people." Some issues of this is that the Westerners must adapt to India's environment. Managers estimate that "About 5 percent of Western transplants cannot handle it and move back home."
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