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Elisavet M

Offshore Outsourcing's Next New Wave: How High? - 1 views

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    The emergence of Business process outsourcing has transfigured the ways in which companies in developed nations, expand their services globally to businesses in developing nations. Although the cost for labor to support the extension of company engagement in third world countries is acknowledged as being relatively low (a beneficial advantage to most established business corporations), it has come to the attention of the participants (Businesses of developed countries) that it is of major importance to fully recognize the boundaries of business practices, culture, and level of intellectuality and experience within the hired portion of developing nation populace. Companies of information technology services, such as Dell, have come to form heightened concern about such global barriers, having attempted to transition call center labor in India and then deciding upon the withdrawal of such communication employment (due to the lack of consideration of business and cultural differences that impact business results). Based upon the data provided by NASSCOM (Indian software and services trade association), the conclusions drawn positively indicate that Business offshore processing has an overwhelming potential to grow in the next couple of years; although there is much room needed for consistent business growth (developing businesses, such as BPO in India, must rise at least 30 percent), the progression lies mainly upon the driving increase of skillful and educated information technology workers within India. The stakeholders, Information technology businesses in developed nations, surely stand by their statement supporting the increased use of qualified employers in the business environment of developing nations' companies (considered to also be additional stakeholders), for this will lower the cost involved in the off shoring process. The main social and ethical considerations lie upon reliability of developing nations'
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    My entire post was not posted on diigo, so here is the continuation: business functions, as developed countries' companies increasingly form reliance and trust upon the promise of the elevating skilled labor class, for it is a major component that supports the foundation of software and hardware services and networks on a globally connected basis. The reliability built within the business partnerships and bonds established in two differing cultural environments, is founded upon the agreement of mutual advancement and progress in regards to the establishment of skill by developing nations' employees. Although, the system of globalization and cultural diversity surface the obstacle of continuous intellectual and business development for developing nations, it is the gesture of surpassing cultural and business ideology that will truly trial both stakeholders involved.
nicholas n

BlackBerry denies India email access deal as struggle continues | Technology | guardian... - 0 views

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    This is a news report that RIM(research in motion ) I denying claims that India is now able to access the messages that many send through RIM secure network. This access includes company messages. However RIM refutes these claims and states they don't have access to any of this information. This is one part of a greater story India's government is not the only government that had problems with RIM due to lack of equality of service and the fact that RIM has the best encryption on their messages. There are many stakeholders such as RIM who are running a business that desires to make a profit and realize on their reputation on security, any company that uses blackberry service. The government that wants to have access to the messages to protect their national security, and finally the average consumer that loves using blackberry for their everyday lives. for the primary stakeholder which is RIM social and ethical issues are security, and reliability and integrity. Security refers to the protection of the blackberries encrypted network. The reliability and security concerns RIM's reputation for their secure networks. the primary scenario in this case is business and employment from various points of view, and the IT system is the blackberry cell phones.
Daniell S

Data Security Is No Longer an Option - 0 views

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    This article starts off with the actions of a small travel site. This article speaks of the price they had to pay to upgrade the security. This company has to make big changes to their security in order to do business with larger companies. In this situation there are both positive and negative impacts. One big negative impact is the price to pay for this upgrade in security. In order to be on par with the security of higher level businesses smaller businesses have to pay large amounts of money to gain this security. This would require a lot of faith in the big businesses from the smaller business. As said in the article "The connection, and everything transmitted over it - financial, customer and product data - has to be secure and out of the reach of hackers, cyber thieves and even disgruntled employees." This shows how secure the website has to be. This is so that bigger companies can trust the smaller companies to handle business. However, through this impact can come a positive one. By having security equal to those of bigger businesses customers will have an easier time trusting the company. Another issue that comes up is reliability. A question that can be asked is whether or not the security is strong enough against hackers? This would give customers right to question whether or not this website would be trustworthy or not. In this situation the important stakeholders would be the bigger businesses and the smaller businesses. In order to do business both companies need to have the same level security. This would require one or both companies to upgrade their systems greatly to be on par with each other. Another important stakeholder would be the customer. The customer would need to know whether or not they could use the website without worrying too much about being hacked. If the customer knew the security was stable it would make them more comfortable about using it.
Kim T

Federal Telemedicine News: UTMB Responds to Disasters - 0 views

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    Even during natural disasters such as hurricanes, patients can get medical help because of telemedicine. The University of Texas Medical Branch have set up a consult service in the Houston Area in case of a devastating hurricane. The use of telephones in this situation is used to help provide people with medical attention. The doctors can have a consult to help them with triaging and diagnosing patients. This method however, is not reliable because it uses other industries' networks, which can cause problems with connecting. Data which is also backed up is also located far away from the site which may make it unreliable if it is forwarded manually. Then there are standards which must be applied to the use of the information being stored because there are health records of a general public and must be handled securely. 
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    Careful, when you say: "also located far away from the site which may make it unreliable if it is forwarded manually. " you make a faulty assumption about the causes of reliability problems.
Madeline Brownstone

How IBM's Watson Computer Excels at Jeopardy! | Retort - 0 views

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    Watch Watson on Jeopardy.
Elisavet M

An Unforeseen Complication of Electronic Medical Records - 0 views

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    This article focuses specifically upon the negative implications that surface with the installation and adaptation of electronic medical records (EMR) for medical professionals targeting specifically the level of doctor/patient relationships. The author, a medical specialist within a facility, talks about his experience with the proven efficiency of the EMR system's effective retrieval of patient medical history and advanced medical database, but further accentuates emphasis on the system's flawed influence upon medical professional and patient relations. One of the primary stakeholders, the medical doctors and physicians complain that the system itself places limitations upon doctors' interactions with patients during the time of consultation (a critical part of constructing medical diagnoses); the author places emphasis upon the way he had to consistently go back and forth from the patient to the computer, in order to type in the retrieved information gained from the conversation. The act of going back and forth between patient and technological system (EMR) discouraged and urged the patient into silence, thus limiting conversation with the doctor, due to the lack of complete face to face, non interrupted evaluation and reflection of medical symptoms, history, prior experiences from the perspective of the patient. Thus, the second primary stakeholder, the patient himself, feels that he or she is not properly or fully being examined; more importantly this places the patient into the position of feeling less significant, as if his/her perspective doesn't truly matter when in reality it is the patient's responsibility to be clear and coherent with the medical professional, to help navigate the doctor into generating the correct diagnosis that will help save patient lives. The IT system involved is the EMR (electronic medical record) system that operated with the help of dozens of computer terminals that were positioned in individual workstations (hardware com
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    (continuation) component) and worked on the same networking service. The software programming that came with the system helped improve the retrieval and sharing of patient medical history, organization of data, efficiency and flexibility of keying in and updating medical information etc. In connection to the scenario of Health, the limiting influence forced upon doctor/patient relationships sourced from the integration of EMR systems targets a flaw in the advantage of having instant connection to patient medical information. Not only are doctors forced to focus on correctly typing in the necessary information, thus avoiding or diminishing patient relations, but the great magnitude of medical information stored and available in EMR systems, "can push some doctors into what one EMR expert refers to as "cognitive overload" while trying to balance patient input with medical history data on the spot. Furthermore, the system's software tool, such as the fee-for-service payment system, which helps tabulate symptoms while simultaneously facilitating the billing process, continues to discourage doctors from executing patient consultation. One major issue that surfaces is reliability; the EMR system itself consists of hardware and software components that transition the doctor's attention from the patient directly onto the transferring of information into the system while in the mode of confrontation. The correspondence of data with the real world comes into significance, as the data may become unreliable due to the fact that it may be entered incorrectly (the doctor may have been focusing more upon data transmission, rather than what the patient actually stated), and additionally the use of EMR systems increase the risk of data becoming outdated, for it is solely up to the doctor's skills and attention that medical history, symptoms, side effects of the patient be kept at a steady consistency once entered into the system. Thus, although physicians and he
Saida K

Communicating During Emergencies - 0 views

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    The USAID and FCC are currently working together trying to find the best ways to take advantage of telemedecine during natural disasters. Yet, it's not really the idea of promoting it's usage for many nations have already began using it to recover and aid those whom were highly wounded, or even those who weren't harmed to make sure they continue being healthy through telemedicine. The point of the unity between these two organizations is to improve it's usage so that connectivity is best no matter the type of natural disaster. It has been noticed that connectivity was a problem, causing an issue of reliability since doctors can no longer contact their patients due to loss in service. The telemedicine depends on the wireless networks available. Because a natural disaster has occur, many of these networks are no longer available since satellite dishes are destroyed and no longer work. Plus, many of the computers can become damaged internally and cause inaccaurate data within a telemedicine database. More than a millions dollars was given to the National Library of Medicine (NLM) so that improvements could be made immediately, in order to prevent the upcoming disasters. This will be tested during actual disasters, and later be improved after studying it's effects on network connections. But currently, computer scientists are creating the telemedicine to be provided on mobile devices such as a cell phone which can easily use RFID to track were a person is, or barcode scans to scan patient's papers to be sent into the medical field. This form of mobile telemedicine will impact greatly towards natural disasters for the reason that is mobile, unlike computer desktops.
Madeline Brownstone

The dirty little secrets of search - 0 views

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    A rather long, but interesting story about search engine results ranking. The J.C. Penney case.
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