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Mariam B

Intel and J.P. Morgan Chase to Expand Indian Operations - 1 views

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    Intel is a company that develops processing technologies such as chips that are put into computer hardware. However recently they have decided to outsource certain necessary business operation to India instead of in the US. Additionally Intel has agreed with an investment banker named Morgan Chase, to invest about 1 billion of the company's money into this plan. Intel already has many of it's workers in India however wants to expand the business by increasing its workers within the company. Workers will be needed to help expand the company a long with workers both qualified and graduates due to the increased opportunities and positions. The reasoning as to why Intel continues to offshore work to India is because they are able to find high quality workers and can get work done at cheaper/lower costs. The organization affected mainly is Intel who is able to make a profit through investing in the workforce in India. Additionally the people who are in India that are given the jobs are able to benefit because more jobs are becoming available. The negative side to this is that, they are not paid as much as Intel workers in the US. Additionally another stakeholder is the U.S government itself that frowns upon the idea of offshoring jobs due to the knowledge that by doing this, job oppertunities available to Americans will decrease. The social and ethical issues and impacts of these are related to globalization and its impacts on both the country (India) and the United States. Although workers are given jobs the pay that they receive is not as much as a worker in the U.S would. This is done for the economic benefit of the country Intel itself, allowing them to create a greater profit by off shoring jobs to India. However those who are highly qualified and trained are able to find a job at Intel that matches their level of training. Thus they become employed if they need money. A positive impact to globalization is getting rid of the digital divide in a sense because fr
helen g

The Hindu Business Line : ArcelorMittal may tap Indian IT cos for infrastructure play i... - 0 views

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    The issue of globalization and cultural diversity is raised in this article which deals with the realm of business. Steel Maker ArcelorMittal is planning to outsource certain IT infrastructure to India and smaller European countries such as Poland in order to be able to save money and reduce costs. The stakeholders in this situation are the CEO's of ArcelorMittal, the local IT companies in India and the small European countries being outsourced to, as well as the governments of India and the small European countries, the current IT workers of ArcelorMittal, the IT workers in India and the small European Countries, and the people who buy steel from ArcelorMittal. The IT systems involved in this scenario are PCs, servers, data centers, and networks. IT workers in India and small European countries such as Poland will be working with ensuring privacy on these systems as well as taking care of their maintenance. A positive issue that results from the outsourcing of ArcelorMittal is that the company will be able to save money by paying its workers less. This would lead to a decrease in steel prices as well, which would be beneficial for the consumer. Also, outsourcing gives good job opportunities to people in the countries being outsourced to. However, through outsourcing many current IT workers of the company will most likely loose their jobs. Indian workers are also being exploited due to the fact that they are being payed less than a worker in a more developed nation would be payed. Lastly, local IT companies need to compete for workers.
Madeline Brownstone

India in talks with BlackBerry maker for access to corporate email service | Technology... - 1 views

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    This article Talks about Research in motion, the company of blackberry in talks with India about the services that the phones provide
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    This article meets the standards of ITGS. From assessing this article through strand 1 we see that their are a number social and ethical conditions to be considered in this story. Security is a major issue here, RIM's encryption is so secure that not even powerful governments can't crack. This brings up the issue of security because countries like India are worried that this secure network can be abused by the terrorists. This brings up the issue of the digital divide and equality of access. This issue is brought up because India was threatening to disrupt Blackberry access because India did not have access to some features that blackberry users from other countries have. This leads to another problem, Reliability and integrity. Since RIM's network is the most secure network that even the most powerful governments can't crack, because of this many Corporations use Blackberry, RIM fears that if they(RIM) allow governments get a little more access, they will lose their reliability of their majority steak holders. This brings up the number of steak holders, the steak holders are RIM. their customers, India, and other middle eastern countries who are threatening to cut off service due to inequality of access. The IT systems that are mentioned are cellphones, and RIM's network. The applications that apply to the article are Business and employment, and governments control and use of information.
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    Nick originally posted this article, but did not cache it.
Karen M

BBC NEWS | Business | India faces battle for outsourcing - 0 views

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    This article is about the issues that India is now facing because they are the world leader in IT outsourcing. The IT system in this article is the call centers that are located in India. The area of impact is Business and Employment. Outsourcing provides jobs for the citizens of India. Their employment is at risk because of the fact that India now has to compete against other countries for the same outsourcing jobs. The stakeholders are the Indian workers, global customers, competitors, and the companies who are outsourcing. The Indian workers now need to work even harder to keep their jobs because there are other countries who are trying to step up their people so that they could be capable of doing the same work. For example, Africa is starting to become well-known in the world of outsourcing because they have the same amount of talent and can also speak English. India is no longer the first country that comes to mind when companies are thinking about outsourcing. Other countries are willing to do the same job for less money, leading for companies to choose them over India. There have also been cases where the customers are not satisfied by the calls that they make offshore. This would play into the decision of the company of whether they want to move their outsourcing site or not. One issue mentioned in the article is security. There have been instances in which a customer's financial information has been sold by unscrupulous employees. By outsourcing, the head company is putting a lot of trust in the company they hire to do the job. They are risking their customers' satisfaction by allowing foreign countries manage their operations. Although a call center may not seem really important in the company, the workers are still dealing with customers of the company and should make sure to keep them satisfied. If the customers are not satisfied, they would probably take their money and invest in another company who would give them a more secure experience.
Kim T

BBC NEWS | Business | India dismisses outsourcing fears - 1 views

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    India who has been receiving many jobs from other countries due to outsourcing tries to convince these countries that its advantages outweigh the advantages. Countries like the U.S. and the U.K. say that outsourcing harms their economies and is not up to quality standards. However India tries to defend this system, saying that the British economy has still been able to flourish even after outsourcing but admits that they need to keep training their workers to speak with foreign accents for better customer understanding.
T Graham

Page 2 Bringing IT outsourcing closer to home - ComputerworldUK.com - 1 views

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    This article presents a unique view of outsourcing from the perspective of the big businesses turning to places like India to save money in labor. This article argues about the negative aspects of offshoring. The author Naoum argues that the negatives of sending IT labor to India outweigh the positives. Naoum writes that even though offshoring may save money in terms of lower costs to pay Indian workers many business owners are not aware of the hidden costs associated with this type of move. He goes on to give statistics of businesses who have sunk due to offshoring without researching all the costs. Naoum points out that business owners may be solely focused on the fact that they are saving some money but ignore that consequences that include the lowering of labor quality and "business innovation." The article mostly focuses on the American or European business owner who is considering offsourcing. The area of impact is business and employment because it involves first world businesses and the labor (employment) of skilled third world citizens. The issue raised in this article is that of reliability he is questioning the quality of IT business done in these nations and whether or not it is worth the extra costs. At the end of the article he suggests outsourcing somewhere a little closer where people are more skilled and the hidden costs are not a threat. For example he suggests outsourcing to Spain where 20% of the older workers are educated in the use of IT. Naoum also raises the issue of security in offshoring to a place like India. He uses the example of a business that outsourced to India and experienced a leak of sensitive information about its clients. Naoum brings an alternate view about outsourcing/offshoring, he points out the negative aspects that people don't usually recognize.
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    Seems like you missed the point of data security.
Ram Bhadra

Telemedicine Transforming Rural India - 0 views

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    The article speaks about the growth of telemedicine in the rural parts of India. It focuses on the advantages telemedicine provides the people living in the rural areas of India and how it is not only able to avoid serious conditions such as blindness but also how early detection can help them undergo an operation at a much cheaper rate. In this a local villager does not have to go to a hospital for diagnosis but is able to go to a local village and a doctor sitting in the hospital is able to treat via video conference which is conducted on a wi-fi network using webcams.
nicholas n

India in Dire Need of Civil Engineers - NYTimes.com - 1 views

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    This article addresses some of the problems with out sourcing in India. It was an interesting article since normally we here how america suffers from outsourcing, but this article addresses some of the problems that come with the country that obtains the outsourced jobs. The stakeholders are the the Indian government who wish to improve the infrastructure. The workers of India who go to IT related jobs because they pay more money, even if they majored in other fields. The companies that our outsourcing jobs in the first place, and one could consider the colleges. The primary ethical issue is globalization, this issue concerns outsourcing itself(can't figure out another ethical concern). The primary IT system is software created by Indian workers
Elisavet M

Offshore Outsourcing's Next New Wave: How High? - 1 views

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    The emergence of Business process outsourcing has transfigured the ways in which companies in developed nations, expand their services globally to businesses in developing nations. Although the cost for labor to support the extension of company engagement in third world countries is acknowledged as being relatively low (a beneficial advantage to most established business corporations), it has come to the attention of the participants (Businesses of developed countries) that it is of major importance to fully recognize the boundaries of business practices, culture, and level of intellectuality and experience within the hired portion of developing nation populace. Companies of information technology services, such as Dell, have come to form heightened concern about such global barriers, having attempted to transition call center labor in India and then deciding upon the withdrawal of such communication employment (due to the lack of consideration of business and cultural differences that impact business results). Based upon the data provided by NASSCOM (Indian software and services trade association), the conclusions drawn positively indicate that Business offshore processing has an overwhelming potential to grow in the next couple of years; although there is much room needed for consistent business growth (developing businesses, such as BPO in India, must rise at least 30 percent), the progression lies mainly upon the driving increase of skillful and educated information technology workers within India. The stakeholders, Information technology businesses in developed nations, surely stand by their statement supporting the increased use of qualified employers in the business environment of developing nations' companies (considered to also be additional stakeholders), for this will lower the cost involved in the off shoring process. The main social and ethical considerations lie upon reliability of developing nations'
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    My entire post was not posted on diigo, so here is the continuation: business functions, as developed countries' companies increasingly form reliance and trust upon the promise of the elevating skilled labor class, for it is a major component that supports the foundation of software and hardware services and networks on a globally connected basis. The reliability built within the business partnerships and bonds established in two differing cultural environments, is founded upon the agreement of mutual advancement and progress in regards to the establishment of skill by developing nations' employees. Although, the system of globalization and cultural diversity surface the obstacle of continuous intellectual and business development for developing nations, it is the gesture of surpassing cultural and business ideology that will truly trial both stakeholders involved.
Olivia M

India Outsourcing Companies Ramp Up Hiring As US Demand Grows - 1 views

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    In this article, the author talks about how companies are relying on outsourcing to hire employees. Its odd because the companies think it is better for US mainly because they are able to keep their workers and not that they are able to provide Americans with cheaper service. It also made me realize the small percentage that Americans make up of the workforce. This means that there is huge competition between American and Indian workers because they are both competing for the same jobs. But Indian workers have an advantage because they have lower wages. Companies want to choose Indians because they get to save money even though its putting Americans out of work. This is a disadvantage because then Americans won't have money to pay for the services or products.
Arafat Chowdhury

Outsourcing to India Draws Western Lawyers - 0 views

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    This article is about the outsourcing of lawyers in India as the title says. By "draws western lawyers", its says how the cost has become cheaper for many lawyers to use Indians to do the small tasks that require a lot of time. The Western lawyers can use the Indians to save their own time and money and gain access to a larger work force, however for a certain price. With all these benefits from outsourcing the issue of globalization is involved. Western lawyers are using Indians across the world to get the work done at a lower price. Money is what these firms are tackling but also the efficacy of the work and the experience many Indians have (or the Indians learn through training). Jobs are available to them and this helps the economy of India but not the economy of America. The stakeholders thus are the Indian employees and the Western lawyers.
nicholas n

BlackBerry denies India email access deal as struggle continues | Technology | guardian... - 0 views

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    This is a news report that RIM(research in motion ) I denying claims that India is now able to access the messages that many send through RIM secure network. This access includes company messages. However RIM refutes these claims and states they don't have access to any of this information. This is one part of a greater story India's government is not the only government that had problems with RIM due to lack of equality of service and the fact that RIM has the best encryption on their messages. There are many stakeholders such as RIM who are running a business that desires to make a profit and realize on their reputation on security, any company that uses blackberry service. The government that wants to have access to the messages to protect their national security, and finally the average consumer that loves using blackberry for their everyday lives. for the primary stakeholder which is RIM social and ethical issues are security, and reliability and integrity. Security refers to the protection of the blackberries encrypted network. The reliability and security concerns RIM's reputation for their secure networks. the primary scenario in this case is business and employment from various points of view, and the IT system is the blackberry cell phones.
helen g

BBC NEWS | South Asia | Healing hearts by remote control - 5 views

shared by helen g on 07 Oct 09 - Cached
  • "Technically speaking, in terms of disease treatment, the doctor has to touch the patient only when he has to operate.
    • helen g
       
      S/E Issue- Reliability Telemedicine allows a doctor to diagnose patients through a television screen by viewing the problem and listening to the patients and local doctors speak about their problem. A question of reliability comes up; to what extent can telemedicine be an accurate way for diagnosing patients?
  • "And if I don't need to operate, I don't need to touch the patient. If I don't need to touch the patient, I don't need to be there. I can be anywhere."
  • Telemedicine began here two years ago, with the realisation that most of India's specialist doctors live in a small number of large cities - but also, that most of the time, diseases do not actually require surgery.
    • helen g
       
      IT system- Telemedicine
    • helen g
       
      In Bangalore India, doctors have been using telemedicine to connect to parts of rural India. Telemedicine is being used to diagnose patients and give advice as to how to deal with certain medical conditions. Many poor and illiterate people living in rural areas rely on telemedicine. Is this really as reliable?
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    Very old article: I wonder what is going on now. It's hoped that from this start in Bangalore, telemedicine will grow and grow - a spectacular way of overcoming distance and time in tackling severe medical problems.
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    Very old article: I wonder what is going on now. It's hoped that from this start in Bangalore, telemedicine will grow and grow - a spectacular way of overcoming distance and time in tackling severe medical problems.
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    Very old article: I wonder what is going on now. It's hoped that from this start in Bangalore, telemedicine will grow and grow - a spectacular way of overcoming distance and time in tackling severe medical problems.
Joel Lubi

Outsourcing to India Draws Western Lawyers - 2 views

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    This article is about outsourcing of lawyers in India to cut costs and do work that would otherwise be reserved for those often unskilled young lawyers. By relying on outsourcing to do the petty and tedious tasks of Western law firms, lawyers are saving their time, money, and are given access to a much larger work force for a given price. The combination of these main points greatly increases efficiency around the law firm and allows the lawyers to be more focused on doing their job effectively and with more depth. People with experience in outsourcing from a variety of industries strongly encourage the use of outsourcing for the simple and mundane tasks of the business for a multitude of reasons described before that could save the company a great deal of time and money.
Mohammad A

Intel and J.P. Morgan Chase to Expand Indian Operations - 0 views

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    Intel, a major computer-chip maker and Chase, the investment banker thats gone global, are now planning on outsourcing many important tasks to India, leaving what will left in the United States as high-proficiency jobs. Many other companies such as Cisco are also following Intel and J.P. Morgan Chase's lead by sending "lower-proficiency" jobs and tasks to India, leaving more space for jobs here. Immense amounts of money are being spent by Intel (1 billion dollars in investments and 800 million dollars in research).
Jialin C

Banks to send IT roles offshore - 1 views

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    An offshore bank is a bank located outside the country of residence of the depositor, typically in a low tax location that provides financial and legal advantages. These advantages typically include: low or no taxation and easy access to deposits. This article discusses how the TSB bank is offering IT roles in India based on the back's outsourcing plans. According to the spokesman, the UK IT jobs would be offshored to support international growth of services; which would result in a dramatic cut to the domestic IT workforce. The primary stakeholders, are the the domestic IT staff and the IT roles that are being established in India and Africa.
Madeline Brownstone

A survey of technology and government: E for express | The Economist - 0 views

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    This article raises a number of issues related to e-government and the use of mobile phones for government transactions. It appears that India embarked ahead of more developed nations in the West to go electronic. The problem of access to phones and widespread illiteracy is discussed and raises some important concerns.
Mark Gakin

Outsourcing: Its Effects on the U.s Economy and Leadership - 0 views

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    This article is about how companies use outsourcing and offshoring as a way to reduce costs and as a method for cheap labor. One of the articles' main points about outsourcing is that the decision to outsource is often in the interest of the company to reduce costs, divert or energy-saving measures aimed at making the skills of a particular company or for the more efficient use of labor, capital, technologies and resources. One problem that arises from outsourcing is that it takes much-needed jobs from the U.S. economy. It is not too different from offshoring, because both are beneficial for companies and used to cut costs. When a company chooses to offshore, it means that it does its business in another country. This 'other' country is usually a developing country because rates tend to be much cheaper there, which is exactly how businesses save money. One of the main issues, again, lies within the U.S. economy. Since US businesses are leaving to do business in other countries, the US economy is suffering quite a blow because less companies are becoming dependent on it. This is a big problem and could lead to an even bigger one for the business because third world countries cannot always be trusted. Even though they are saving so much more money by offshoring, the business they now perform is unreliable and could possibly be affected my many more problems. The main stakeholders in this issue are the businesses who are offshoring and outsourcing, the US government, and the countries the businesses now rely on. Also, depending on the company, people in America tend to suffer as well because since the main issue that arises is reliability, the users or owners of the product may not have the same service. For example, if Time Warner decides to station in India, the workers there may be inexperienced and the company will not be able to do anything about it. This means that when the users of Time Warner call their main number, someone in India will pick up. The probl
Kristin O

BBC NEWS | Business | HSBC bank 'to offshore more jobs' - 0 views

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    This article is about HSBC's pplans to keep outsorucing clerical jobs in diferent countries. This has many owrkers upset because they feel this is eliminating their jobs and putting caps on their wages. THe social and ethical issues involved are Equality of Access and Policies and Standards. There are impacts on the Bank as well. There is the economic impact, they are saving alot of money for setting up call centers they save about $20,000 - $30,000 per job it moved into the call center. There is a psycological impact the bank has to deal with and that is of their unhappy workeres in their base country. Finally there is a global impact, with more call centers the bank may be able to gain new customers in those countries. THe relevant stakeholders besides the banks are, the workers of HSBC bank, customers of the bank, politicians and media, other countries where centers are set up. This includes, India, China, Malaysia, Phillipines, Sri Lanka and Vietnam. The primary IT System are the call centers. This involves the use of WANs and LANs. There are also vairous ways in which call centers can be set up. They can use cloud computing or even be created virtually through the development of software as a service. The employee would only have to susbscirbe to a software that would allow them to work in the center, this makes it easier to receive updates as well.
Madeline Brownstone

BBC NEWS | Africa | 'We send x-rays to South Africa and India' - 0 views

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    Not a news article, per se, but starts to show the uses of mobiles in health industry in rural areas
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