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EDU681102 - Module 2, Week 2. Mark Ness, article #3.

Edited link - https://diigo.com/08285j

The California State University-Fullerton Pollak Library recently launched a mobile version of its Web site to accommodate the needs of a burgeoning mobile user group. This article focuses on the process of conceptualizing, building, and deploying the mobile version of this Web site. It highlights the development process, from reviewing and understanding existing user needs to translating findings into meaningful mobile Web sites, and provides a detailed overview of the finished site. Some of what was learned during the conceptual and developmental phases might help other libraries considering going mobile. [ABSTRACT FROM PUBLISHER] [Abstract from ESC Academic Search Complete database] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=20&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=77492907&db=a9h DeMars, J. M. (2012). Smarter Phones: Creating a Pocket Sized Academic Library. Reference Librarian, 53(3), 253-262. doi:10.1080/02763877.2012.678236

In August 2009, the University of North Carolina at Chapel Hill Libraries launched a mobile web site and catalog designed for use on smartphones. Library users can search for books and view library hours, location branches, and other basic information about the University of North Carolina libraries on their iPhone, Android phone, or other smartphone. An outline of the development process is given in eight major steps that are designed to be replicated by other libraries. Lessons learned during development are also shared, along with recommendations of devices to develop for and tools to use. [ABSTRACT FROM AUTHOR] [Abstract from ESC Academic Search Complete database] Link: http://eds.b.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=11&sid=32d26eef-5aab-4af2-ad1a-c9624344797d%40sessionmgr115&hid=126&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=57138008&db=a9h Haefele, C. (2011). One Block at a Time: Building a Mobile Site Step by Step. Reference Librarian, 52(1/2), 117-127. doi:10.1080/02763877.2011.528269

The purpose of this paper is to determine how students at the University of Regina would like to interact with the library on their mobile devices and how to best construct a mobile site to suit the university community's needs. Design/methodology/approach - A survey was designed to gather feedback from the university community on their use of mobile devices and how they would want to use the library's resources and services via their mobile device. This survey also attempts to better understand how academic libraries can provide effective mobile services. A questionnaire was developed and distributed to several Canadian academic libraries. Its purpose was to discover what other institutions were doing with mobile technologies. Findings - The survey found that 95.4 percent of students that responded to the survey had a smartphone and 75 percent of them used their mobile phone to access the web. The survey indicated that the library catalogue was the most popular resource chosen to become mobile enabled. The questionnaire distributed to other Canadian academic libraries showed that some libraries were designing and building web apps, while others were creating native apps. Originality/value - With the increase of mobile technology availability and the demand for accessible mobile content, it is imperative that libraries examine how they can provide services to their patrons within this medium in order to continue to provide valuable services. Mobile technologies are constantly changing, so continuous assessment in this area is of importance. [Abstract from ProQuest Research Library Database (at ESC)] Link: http://search.proquest.com.library.esc.edu/pqrl/docview/1317291149/816AB54A77F845FAPQ/1?accountid=8067 Nowlan, G. (2013). Going mobile: Creating a mobile presence for your library. New Library World, 114(3), 142-150. doi:http://dx.doi.org/10.1108/03074801311304050

"Technology acceptance in education has been and continues to be a central concern for researchers, application and platform developers, and educators. Rapid advancements in miniaturization along with the availability of fast, reliable, and affordable networks have sparked an increasing demand by students for better ways to complement their mobile lifestyles in support of their learning. Based on a review of the literature of technology acceptance and trends in mobile device usage in learning, this researcher tested the predictive power of the Mobile Learning Acceptance Model (MLAM) in an online higher education setting. MLAM is an extension of the technology acceptance model (TAM) inasmuch as it seeks to obtain user perceptions of usefulness and ease of use and their effect on user attitude and behavioral intention to use mobile devices for learning. For this research, users included students and faculty. Current literature indicates that student desire for access to a variety of learning resources anywhere anytime is growing yet little is known regarding faculty perceptions regarding mobile learning (m-learning) or on how institutions can position themselves to meet the growing demand. A web-based survey design was used to test MLAM using a previously developed and validated instrument, though updated to include and exclude what is now or no longer applicable and the wording modified to ensure relevancy to the target population studied. Exploratory factor analysis was performed to validate the factor structure. Multiple regression analysis was performed to determine which factors had the greatest influence on m-learning acceptance." [Abstract from ERIC database.] Link: http://search.proquest.com.library.esc.edu/docview/1399418322/abstract?accountid=8067 Marrs, K. (2013). An investigation of the factors that influence faculty and student acceptance of mobile learning in online higher education. Retrieved from http://search.proquest.com.library.esc.edu/pqrl/doc

To discover how a newly developed library mobile website performed across a variety of devices, the authors used a hybrid field and laboratory methodology to conduct a usability test of the website. Twelve student participants were recruited and selected according to phone type. Results revealed a wide array of errors attributed to site design, wireless network connections, as well as phone hardware and software. This study provides an example methodology for testing library mobile websites, identifies issues associated with mobile websites, and provides recommendations for improving the user experience. [ABSTRACT FROM AUTHOR] [Abstract from ESC Academic Search Complete database] Link: http://eds.b.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=2&sid=32d26eef-5aab-4af2-ad1a-c9624344797d%40sessionmgr115&hid=126&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=83583519&db=a9h Pendell, K. D., & Bowman, M. S. (2012). Usability Study of a Library's Mobile Website: An Example from Portland State University. Information Technology & Libraries, 31(2), 45-62.

INTRODUCTION Copyright law is an increasingly important aspect of managing an academic library. This study investigated the copyright knowledge level of academic library deans and directors and their perceptions of how it affects their abilities to oversee the development and enforcement of copyright-related library policies. The perceived adequacy of the copyright training currently available in library schools was also examined. METHODS A random sample of academic library deans and directors was asked to complete a web-based survey articulating their level of copyright knowledge and perceptions associated with how they are able to apply it toward their work with policies. RESULTS Respondents scored a mean of 77.49% on ten questions of basic copyright law concepts. A majority of deans and directors indicated they believe their knowledge, as well as that of those working under their supervision, is adequate to make informed decisions. However, almost 90% of the respondents were either neutral or disagreed that library school programs are providing adequate training in copyright law to academic librarians

As mobile technologies continue to evolve, libraries seek sustainable ways to keep up with these changes and to best serve our users. Previous library mobile usability research has examined tasks users predict they might be likely to perform, but little is known about what users actually do on a mobile-optimized library site. This research used a combination of survey method and web analytics to examine what tasks users actually carry out on a library mobile site. The results indicate that users perform an array of passive and active tasks and do not want content choices to be limited on mobile devices. Responsive design is described as a long-term solution for addressing both designers' and users' needs. [ABSTRACT FROM AUTHOR][Abstract from EBSCOHost Education Source: Full-text article available in ESC library databases.] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=24&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=93378674&db=a9h Gascho Rempel, H., & Bridges, L. l. (2013). That Was Then, This Is Now: Replacing the Mobile-Optimized Site with Responsive Design. Information Technology & Libraries, 32(4), 8-24.

"How will your library serve mobile device users? By building apps from scratch? By offering entirely separate content? Or by modifying your site for mobile devices? This author found that the best fit for a joint library serving Victoria College and the University of Houston-Victoria was to build a mobile website in HTML and CSS using mobile standards and best practices suitable for those devices. As the sole web services librarian, it was her duty to develop a browser-based mobile website and code it from scratch. In this article, she shares the findings, experiences, and helpful code snippets for building a mobile website on your own." [Abstract from ERIC database.] Link to full-text article in ESC ProQuest Research Library database: http://search.proquest.com.library.esc.edu/pqrl/docview/1019444398/75C2FCA9AB3D4B62PQ/1?accountid=8067 Williams, B.S. (2012). Less Is More: How to App-ify Your Library Services. Computers in Libraries. 32(5), 36-38.

Although many libraries already offer some type of reference service geared toward people who use mobile devices, they generally focus on the reference transaction and not on some of the broader aspects of service, including availability of content for mobile devices and relationship of the library's services to mobile initiatives on campus. Asking the right questions during the planning process can assist librarians in clarifying their goals for the service, identifying units to work with on campus, and determining whether the service is successful. This is a rapidly developing area and flexibility is key. [ABSTRACT FROM AUTHOR] [Abstract from ESC Academic Search Complete database] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=22&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=49153076&db=a9h Lippincott, J. K. (2010). Mobile Reference: What Are the Questions?. Reference Librarian, 51(1), 1-11. doi:10.1080/02763870903373016

"Mobile device use has been soaring in recent years in all user groups. Mobile learning is no longer an optional activity for academic institutions, but a necessary endeavor. Developing a curriculum around mobile learning is essential, particularly for distance-based, non-traditional students. Understanding how students use their mobile devices is important to supporting mobile learning initiatives. Student survey responses were examined to determine how students use mobile devices in education. Librarians must stay on the forefront of mobile technology by using their skills in curating and teaching to support this important educational initiative and to become leaders in this area." [Abstract from ERIC Database.] Gebb, B.A., & Young, Z. (2014). Mobile Resource Use in a Distance Learning Population: What Are They Really Doing on Those Devices? Journal of Library & Information Services In Distance Learning, 8(3-4), 288-300.

I wasn't able to read the article - even through the ESC library connection. However, I am curious about the use of mobile devices in distance education and why there is not a higher level of support for some of the apps that are available. For example, my employer fully supports the Blackboard app on iPhone and Android platforms. Whereas at ESC, the Moodle mobile app is still not functional. Many times I have been out without my laptop and would like to get some work done on the phone, but looking at the Moodle website is horrid - even with its responsive theme. It seems the more we expect students to be mobile, the more we should embrace and support its many facets.

You could usually put in an Inter-library loan request (ILL) to get the full-text of articles that only appear in abstract form or do not appear in the ESC database. I just went to chat with a library as ESC and they gave me this web site adress: http://www.esc.edu/library/interlibrary-loan/