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To discover how a newly developed library mobile website performed across a variety of devices, the authors used a hybrid field and laboratory methodology to conduct a usability test of the website. Twelve student participants were recruited and selected according to phone type. Results revealed a wide array of errors attributed to site design, wireless network connections, as well as phone hardware and software. This study provides an example methodology for testing library mobile websites, identifies issues associated with mobile websites, and provides recommendations for improving the user experience. [ABSTRACT FROM AUTHOR] [Abstract from ESC Academic Search Complete database] Link: http://eds.b.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=2&sid=32d26eef-5aab-4af2-ad1a-c9624344797d%40sessionmgr115&hid=126&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=83583519&db=a9h Pendell, K. D., & Bowman, M. S. (2012). Usability Study of a Library's Mobile Website: An Example from Portland State University. Information Technology & Libraries, 31(2), 45-62.

As mobile technologies continue to evolve, libraries seek sustainable ways to keep up with these changes and to best serve our users. Previous library mobile usability research has examined tasks users predict they might be likely to perform, but little is known about what users actually do on a mobile-optimized library site. This research used a combination of survey method and web analytics to examine what tasks users actually carry out on a library mobile site. The results indicate that users perform an array of passive and active tasks and do not want content choices to be limited on mobile devices. Responsive design is described as a long-term solution for addressing both designers' and users' needs. [ABSTRACT FROM AUTHOR][Abstract from EBSCOHost Education Source: Full-text article available in ESC library databases.] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=24&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=93378674&db=a9h Gascho Rempel, H., & Bridges, L. l. (2013). That Was Then, This Is Now: Replacing the Mobile-Optimized Site with Responsive Design. Information Technology & Libraries, 32(4), 8-24.