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GoogleApps is an upgade to the Los Angeles computer systems security? Doesn't that explain a lot?! Google Inc. this week came swinging at critics who have cited privacy and security concerns in calling on the city of Los Angeles to rethink its plan to implement the Google Apps hosted e-mail and office applications. In an interview yesterday, Matt Glotzbach, director of product management for Google Enterprise, said the angst voiced by consumer groups and others about the Los Angeles project is overstated and based on incomplete information. In fact, he contended that transitioning the applications to Google will strengthen the security of the city's data and better maintain its privacy. "From what I know of the city's operation, this is a security upgrade," Glotzbach said. "Those who may be unfamiliar with cloud computing see this as a security risk simply because it is new and because it is something different," he said. Glotzbach said he believes that at least some of the concerns raised originated from Google's competitors. Meanwhile top managers at the Los Angeles Information Technology Agency (ITA), which oversees technology implementations in the city, yesterday said the city is still committed to implementing Google Apps. The agency insisted that provisions are in place for addressing the security and privacy issues raised by critics. A spokesman for Mayor Antonio Villaraigosa said the city council will sign off on the project only after it is assured that the privacy and security concerns have been properly addressed.

Google Inc. this week came swinging at critics who have cited privacy and security concerns in calling on the city of Los Angeles to rethink its plan to implement the Google Apps hosted e-mail and office applications. In an interview yesterday, Matt Glotzbach, director of product management for Google Enterprise, said the angst voiced by consumer groups and others about the Los Angeles project is overstated and based on incomplete information. In fact, he contended that transitioning the applications to Google will strengthen the security of the city's data and better maintain its privacy. "From what I know of the city's operation, this is a security upgrade," Glotzbach said. "Those who may be unfamiliar with cloud computing see this as a security risk simply because it is new and because it is something different," he said. Glotzbach said he believes that at least some of the concerns raised originated from Google's competitors. Meanwhile top managers at the Los Angeles Information Technology Agency (ITA), which oversees technology implementations in the city, yesterday said the city is still committed to implementing Google Apps. The agency insisted that provisions are in place for addressing the security and privacy issues raised by critics. A spokesman for Mayor Antonio Villaraigosa said the city council will sign off on the project only after it is assured that the privacy and security concerns have been properly addressed.

"Craig Newmark, founder of Craigslist and a customer-service guru, was riding on a public train in San Francisco, California, recently when something common but annoying occurred: The railcar filled with people and became uncomfortably hot. If the inconvenience had happened a few years ago, Newmark said he would have just gone on with his day -- maybe complaining about the temperature to a friend. But this was 2009, the age of mobile technology, so Newmark pulled out his iPhone, snapped a photo of the train car and, using an app called "SeeClickFix," zapped an on-the-go complaint, complete with GPS coordinates, straight to City Hall. "A week or so later I got an e-mail back saying, 'Hey, we know about the problem and we're going to be taking some measures to address it,' " he said. Welcome to a movement the tech crowd is calling "Gov 2.0" -- where mobile technology and GPS apps are helping give citizens like Newmark more of a say in how their local tax money is spent. It's public service for the digital age."

Maybe Craig of Craigslist has finally found something to do with technology besides making it easier to find a prostitute in Los Angeles?

"Imagine that you are vacationing and get a phone call from your neighbor telling you that your alarm just went off, but there is nothing you can do about it. You don't know what set it off and if it is just a fluke. You find yourself now wide awake, asking yourself why you got the alarm to begin with. For iPhone users, the solution to this kind of situation lies in an application provided by CAVU Mobile Surveillance Solution. This app allows you to view live footage taken from any security camera on your iPhone, transforming it into a portable advanced home security system. With the CAVU Mobile Surveillance Solution, the next time a neighbor calls to tell you that your alarm has gone off again, you can automatically see what is going on inside your house on our phone- no matter where you are. This application also lets you save footage on your phone, which is useful in case you need to show/reference the footage on the go. From your phone you can even control the position of the camera - providing you with multi-camera views. If you're thinking to yourself right now about how you wish you had been nicer to your neighbor, because then he/she would be more likely to actually call you to tell you that there is a good chance you're being robbed- stop. This iPhone app also allows for poor neighbor to neighbor relations. It provides a self sufficient, independent of any neighbor, surveillance system on your phone to tell your that there is suspicious action going on. For a cool $19.99 you can be your own FBI squad team, the C, the, S and the I in CSI Crime Scene Investigation, and most importantly, sure that your home is safe."

Social media is on the rise, and so are the privacy and security risks. Is it time to dial back on the whole Web 2.0 'friend' thing? The social media honeymoon is officially over. While it may not yet be time to fly to Reno for a quickie divorce, you might want to start thinking about sleeping in separate bedrooms for a while. Example du jour: Over the weekend, a rogue application spread across Facebook, warning users about bogus errors in their profiles. Clicking on the "Error Check System" app causes it to send false warnings to your entire FB posse, per the unofficial AllFacebook blog. There doesn't seem to be any payload associated with that app besides driving traffic, but the potential for abuse is obvious. But a bigger problem on social nets is an old familiar one: spam. So far, spam only accounts for about 5 to 25 percent of all e-mail passed on social networks, versus 90 percent of regular e-mail, says Adam O'Donnell, director of emerging tech for Cloudmark, which filters spam for some large social nets (but won't identify which ones). As more people start tweeting about what their cats ate for lunch and share their Facebook profiles with near-total strangers, though, that number will only grow. The type of spam on social networks is different too, says O'Donnell. Think fewer fake Viagra come-ons, more social engineering scams. In other words, the junk you get on social networks is more likely to be aimed at stealing your credentials or your identity -- and thus much more dangerous than garden-variety spam.

Why Google isn't ready to be an Enterprise vendor

At the Google (NSDQ: GOOG) I/O developer conference this week, Google Inc. will host more than 80 technical sessions on all of the Google apps and platforms we've come to know -- Android, Chrome, App Engine, Web Toolkit, AJAX and others. When reviewing the Google I/O Schedule this morning, I was disappointed by what could not be easily found. The conference will run this week, May 28 to 29, in San Francisco, and Google is expecting more than 2,000 attendees. Unfortunately, a long perusal of the schedule shows plenty of tracks with Search, Scale, and Performance in the title -- but only one track with Security. What about Privacy? Well, there's no tracks highlighting data privacy, either. There is a session that covers federated identity management, Practical Standards-based Security and Identity in the Enterprise. And it looks promising, but federated authentication and authorization is more about making sure applications and people can interact securely, not that an application, itself, is inherently secure.

The federal U.S. Federal Sentencing Guidelines calculator was developed by an innovative lawyer who was looking to develop a tool to help lawyers do the calculation for their clients.

The rap on the iPhone and iPod touch is that it's chiefly an entertainment device. (After all the software keyboard is damn irritating.) But the Army doesn't think so. Newsweek reports that the military is very high on the touch, since it's priced at about a third the price of an iPhone. Since it's a app platform, the Army can update soldiers' capabilities with the touch of a button and touch lets soldiers network their intelligence. Next Wave Systems in Indiana, is expected to release iPhone software that would enable a soldier to snap a picture of a street sign and, in a few moments, receive intelligence uploaded by other soldiers (the information would be linked by the words on the street sign). This could include information about local water quality or the name and photograph of a local insurgent sympathizer. The U.S. Marine Corps is funding an application for Apple devices that would allow soldiers to upload photographs of detained suspects, along with written reports, into a biometric database. The software could match faces, making it easier to track suspects after they're released.

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"Every day thousands of people download new applications onto their smart phones without much care for the terms of service they so easily agree to. What most of these people don't know is they may be volunteering information and allowing for companies to gather data without their consent. Recently a company called Pinch Media was charged with being a little too invasive when it comes to gathering information through their iPhone apps. According to one iPhone developer, applications using Pinch Media can retrieve information like your phone's personal ID number and can work in conjunction with other applications like Facebook to determine your gender, birth year and even your exact longitude and latitude. Pinch Media has been accused of gathering information that has nothing to do with its applications. Instead, they have been using this data collection for advertisements and other marketing purposes. Worse, is that this information is often taken without the consent of the user and more often than not does not allow the user the option to stop the information gathering. Pinch Media has fought back by arguing that they are completely within their rights to retrieve the information as long as the user gives consent when they agree to the terms of the application. Regardless of whether or not the information they gathered is being used for good or ill mannered purposes one thing is certain. Smart phone users should pay more attention to the terms of service they agree to. A simple visit to a software developer's web site can be the difference between you using your applications and your applications using you. Take the time out to read the fine print, and if you aren't sure about something - email the company directly with your questions or concerns."

Cloud services are now vulnerable to malicious use, a security company has suggested, after a techie worked out how Amazon's EC2 service could be used as a BitTorrent file harvester and host. Amazon's Elastic Compute Cloud (EC2) is a web service software developers can use to access computing, compilation and software trialling power on a dynamic basis, without having to install the resources locally. Now a developer, Brett O'Connor, has come up with a step-by-step method for using the same service to host an open source BitTorrent application called TorrentFlux. Getting this up and running on Amazon would require some technical know-how, but would be within the reach of a moderately experienced user, right down to following O'Connor's command line low-down on how to install the public TorrentFlux app straight to Amazon's EC2 rather than a user's local machine. Finding an alternative way of using BitTorrent matters to hardcore file sharers because ISPs and admins alike are increasingly keen to block such bandwidth-eating traffic on home and business links, and O'Connor's EC2 guide was clearly written to that end - using the Amazon service would make such blocking unlikely. "I created a web-based, open-source Bittorrent 'machine' that liberated my network and leveraged Amazon's instead," says O'Connor. He then quips "I can access it from anywhere, uploading Torrent files from wherever, and manage them from my iPhone." However, security company GSS claims the guide shows the scope for possible abuse, using EC2 to host or 'seed' non-legitimate BitTorrent file distribution. "This means, says Hobson, that hackers and other interested parties can simply use a prepaid (and anonymous) debit card to pay the $75 a month fee to Amazon and harvest BitTorrent applications at high speed with little or no chance of detection," said David Hobson of GSS. "The danger here is that companies may find their staff FTPing files from Amazon EC2 - a completely legitimate domain -

Ignorance is bliss!

IT professionals are under pressure from upper level executives to open the floodgates to the latest Web-based platforms, relaxing Web security policy, according to a new survey of 1,300 IT managers. The survey, conducted by independent research firm Dynamic Markets Ltd., was commissioned by Web, DLP and email security vendor Websense Inc. Dynamic Markets conducted interviews with IT managers in Australia, Canada, China, France, Germany, Hong Kong, India, Italy, the U.K. and the U.S. Nearly all those surveyed said they allow access to some Web-based services, such as webmail, mashups and wikis. But more employees are turning to online collaboration platforms; some are turning to Google Apps, which are integrated with Google's Gmail platform, and others are turning to popular social networking sites, such as Twitter and Facebook. Some users are bypassing Web security policy to access the services, according to 47% of those surveyed.

Burger King's wildly popular Facebook application "Whopper Sacrifice," which rewards you with a free Whopper when you drop 10 friends, has been shut down. Social networking just got healthier. Last week, Burger King announced it was teaming up with social networking powerhouse Facebook for a special promotion: If you removed 10 people from your network of friends, the fast-food company would reward you with a coupon for a free Whopper. The story became an Internet sensation, but it's only now getting meatier. As it turns out, a notification feature on the "Whopper Sacrifice" application that lets your friends know they have been replaced by a shot at a free hamburger violates Facebook's privacy policy. "We encourage creativity from developers and companies using Facebook platform, but we also must ensure that applications follow users' expectations and privacy," the company said in a statement. "After extensive discussions with the developer, we've made some changes to the application's behavior to assure that users' expectations of privacy are maintained. The application remains active on Facebook."

Burger King, through their insanely creative advertising agency Crispin Porter + Bogusky (see their recent Burger King perfume launch), launches a Facebook application that encourages users to remove Facebook friends. Sacrifice ten of them and you got a free Whopper. 233,906 friends were removed by 82,771 people in less than a week. Facebook is overjoyed, right? What a great example to show the Madison Avenue agencies on how a big brand can get real engagement from users. This is the future of advertising. Or it could have been, if Facebook hadn't shut it down, citing privacy issues: We encourage creativity from developers and brands using Facebook Platform, but we also must ensure that applications follow users' expectations of privacy. This application facilitated activity that ran counter to user privacy by notifying people when a user removes a friend. We have reached out to the developer with suggested solutions. In the meantime, we are taking the necessary steps to assure the trust users have established on Facebook is maintained. Did anyone talk to the sales department before pulling the trigger on this? All that happened is the user being dissed got a message telling them, which helps the application spread virally. Without that feature the app is far less powerful. There is no real privacy issue here, just a policy decision by Facebook that people shouldn't be notified when you remove them as a friend. Facebook consistently tell users they can't do things in the name of privacy, despite the fact that those users know full well what they are up to. Unless investor and partner Microsoft makes them do it, of course.

Facebook's developer platform has been used for a zillion marketing campaigns so far, but this one is actually dead-on hilarious. Fast-food chain Burger King has created "Whopper Sacrifice," a Facebook app that will give you a coupon for a free hamburger if you delete 10 people from your friends list. Burger King has put out some interesting campaigns as of late ("Whopper Virgin," "Subservient Chicken"), but this one piques our interest because of how gleefully it pokes fun at our social-networking obsessions. "Now is the time to put your fair-weather Web friendships to the test," the Whopper Sacrifice site explains. "Install Whopper Sacrifice on your Facebook profile, and we'll reward you with a free flame-broiled Whopper when you sacrifice ten of your friends. The funniest part: The "sacrifices" show up in your activity feed. So it'll say, for example, "Caroline sacrificed Josh Lowensohn for a free Whopper." Unfortunately, you can't delete your whole friends list and eat free (however unhealthily) for a week. The promotion is limited to one coupon per Facebook account. My Facebook friends had better appreciate the fact that I made a New Year's resolution to cut out red meat. Hint, hint.

You can't ignore the presence and usage of all the myriad forms of instant messaging, social networking and blogging. The millennial generation won't thrive in companies where Facebook is banned or texting is frowned upon. They think and work so differently from their baby boomer managers that generational clashes are inevitable. The Security Executive Council and CXO Media, producer of CSO Perspectives and CSO magazine, are partnering to probe attitudes toward collaborative technologies like IM and social networking. By participating you will receive a research report based on this survey. Definition of web 2.0 apps: The term "Web 2.0" describes the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity, communications, secure information sharing, collaboration and functionality of the web. Web 2.0 concepts have led to the development and evolution of web culture communities and hosted services, such as social-networking sites, video sharing sites, wikis, blogs, and folksonomies. (Wikipedia)

"If you use a Groupon mobile app and you allow sharing through your device, Groupon may collect geo-location information from the device and use it for marketing deals to you (and for other purposes listed in the 'How Groupon Uses Personal Information' section of the Updated Privacy Statement)," the email states. Groupon adds that the changes also address some new types of business relationships the company is forging and new technologies it is implementing or may use.

"Part one of a two-part series: Facebook, the global phenomenon in Web-based social media, rolled out a massive overhaul of its privacy protection policies and technology this week-and in so doing may have drawn up a playbook for healthcare as well, industry experts say. The privacy upgrade gives its 350 million worldwide users increased control over who has access to some of, but not all, the information on their personal pages. These new, so-called "granular" controls-specifically those embedded in the site's "publisher" function, which enables a user to post new material to his or her Facebook pages-reach down to the level of discrete data elements. The new controls, for example, allow a user to restrict who gets to see each newly posted photo or typed comment"

A year after Microsoft (NSDQ: MSFT) chief research and strategy officer Craig Mundie urged the technology industry to come together to create a more trustworthy Internet, the company's vision of End to End Trust is starting to take shape. At the RSA Conference this year, Scott Charney, Microsoft's corporate VP of Trustworthy Computing, plans to deliver a progress report on his company's campaign to move beyond the password as a means of authentication.

Last week, the government took another step toward closing a legal loophole in federal privacy and security rules for emerging Health 2.0 information technology applications by issuing proposed rules aimed at covering an estimated 900 companies and organizations offering personal health records and electronic systems connected to them. The Federal Trade Commission was careful to point out its new interim proposed rule on federal breach notification requirements for the developers of electronic PHR systems did not apply to covered organizations or their business associates as defined by the Health Insurance Portability and Accountability Act of 1996, heretofore the key federal privacy and security regulation. The FTC, operating under new authority given it by the American Recovery and Reinvestment Act of 2009, noted that its new rule seeks to cover previously unregulated entities that are part of a Health 2.0 product mix. FTC staff estimates that about 200 PHR vendors, another 500 related entities and 200 third-party service providers will be subject to the new breach notification rule. The staffers estimate that the 900 affected companies and organizations, on average, will experience 11 breaches each per year at a total cost of about $1 million per group, per year. Costs include investigating the breach, notifying consumers and establishing toll-free numbers for explaining the breaches and providing additional information to consumers. Pam Dixon, founder and executive director of the World Privacy Forum, said that this isn't the first involvement of the FTC in healthcare-related regulation, noting the consumer protection agency joined with the Food and Drug Administration in a joint statement on the marketing of direct-to-consumer genetic tests. The FTC also has worked in the field of healthcare competition. She noted the compliance deadline with the FTC's "red flag rules" on provider organizations that provide consumer credit to patients for installment payment

Kaiser Permanente says that the personal information of 29,500 employees in Northern California may have been exposed in a security breach. "A handful" of employees have reported identify theft, the Oakland, Calif.-based managed-care giant said. Police in San Ramon, Calif., seized a computer file containing the employee information from a suspect who was arrested. The suspect was not a Kaiser Permanente employee, and officials declined to provide further details. The file contained the names, addresses, phone numbers, Social Security numbers and dates of birth of the Kaiser workers. No health plan member information or personal health information was involved in the data breach, according to Kaiser officials. "We regret that this unfortunate incident occurred, and we understand the anxiety and worry that some employees may feel," said Gay Westfall, senior vice president for human resources at Kaiser Foundation Health Plan and Hospitals, Northern California, in a written statement. Kaiser is providing one year of free credit-monitoring to workers whose information was in the file.

With Twitter firmly established as the "conversation place to be," marketers are beginning to look for where they fit in. And that means tools. For the uninitiated, Twitter is a service that lets individuals exchange 140-character messages-via computer or mobile device-with groups of "followers." The result is a fast-and-loose, multidimensional conversation that falls somewhere in between blogging and text messaging, happening in real time between millions of users around the world. Luckily, the Web interface for Twitter.com is just the start of many ways to interact with and glean intelligence from Twitter conversations. There is big potential value for tapping into the Twitter-stream for insights into what customers are saying about your company's brand and its market. "Millions are leaning on Twitter pretty hard as a way to network and communicate with contacts new and old," said John Jatsch, a social marketing expert and operator of Duct Tape Marketing. He added that marketers have many options for how to use Twitter, including connecting with customers, monitoring conversations and testing new ideas. To use Twitter to its fullest, b-to-b marketers should consider using the following handful of tools and services: ??Twitter clients. It doesn't take long for most Twitter users to move beyond using Twitter.com to post and monitor their posts or "tweets." There are much more powerful tools at your disposal for reading, filtering, searching and posting to Twitter.com. The list of Twitter clients includes popular Mac client Twitterific; Adobe Air-based clients such as Twhirl, Tweetr and Spaz; Firefox add-ons like Twitterfox and TwitBin; and software that lets you track multiple social engines-such as Facebook, FriendFeed and even instant messaging as well as Twitter-like Digsby and AlertThingy. A new client receiving a lot of buzz is TweetDeck, which features a huge but customizable user interface that makes it easier to track posts, re