Group items tagged

GoogleApps is an upgade to the Los Angeles computer systems security? Doesn't that explain a lot?! Google Inc. this week came swinging at critics who have cited privacy and security concerns in calling on the city of Los Angeles to rethink its plan to implement the Google Apps hosted e-mail and office applications. In an interview yesterday, Matt Glotzbach, director of product management for Google Enterprise, said the angst voiced by consumer groups and others about the Los Angeles project is overstated and based on incomplete information. In fact, he contended that transitioning the applications to Google will strengthen the security of the city's data and better maintain its privacy. "From what I know of the city's operation, this is a security upgrade," Glotzbach said. "Those who may be unfamiliar with cloud computing see this as a security risk simply because it is new and because it is something different," he said. Glotzbach said he believes that at least some of the concerns raised originated from Google's competitors. Meanwhile top managers at the Los Angeles Information Technology Agency (ITA), which oversees technology implementations in the city, yesterday said the city is still committed to implementing Google Apps. The agency insisted that provisions are in place for addressing the security and privacy issues raised by critics. A spokesman for Mayor Antonio Villaraigosa said the city council will sign off on the project only after it is assured that the privacy and security concerns have been properly addressed.

Google Inc. this week came swinging at critics who have cited privacy and security concerns in calling on the city of Los Angeles to rethink its plan to implement the Google Apps hosted e-mail and office applications. In an interview yesterday, Matt Glotzbach, director of product management for Google Enterprise, said the angst voiced by consumer groups and others about the Los Angeles project is overstated and based on incomplete information. In fact, he contended that transitioning the applications to Google will strengthen the security of the city's data and better maintain its privacy. "From what I know of the city's operation, this is a security upgrade," Glotzbach said. "Those who may be unfamiliar with cloud computing see this as a security risk simply because it is new and because it is something different," he said. Glotzbach said he believes that at least some of the concerns raised originated from Google's competitors. Meanwhile top managers at the Los Angeles Information Technology Agency (ITA), which oversees technology implementations in the city, yesterday said the city is still committed to implementing Google Apps. The agency insisted that provisions are in place for addressing the security and privacy issues raised by critics. A spokesman for Mayor Antonio Villaraigosa said the city council will sign off on the project only after it is assured that the privacy and security concerns have been properly addressed.

LOS ANGELES-Fifteen hospital workers have been fired and another eight disciplined for looking at medical records of octuplet mother Nadya Suleman without permission, hospital officials said Monday. Kaiser Permanente reported the violations of health care privacy laws to the state and has warned employees at its Bellflower facility to keep away from Suleman's records unless they have a medical purpose, said hospital spokesman Jim Anderson. "Despite the notoriety of this case, to us this person is a patient who deserves the privacy that all our patients get," Anderson told The Associated Press. Anderson would not elaborate on how the other eight employees were reprimanded, saying only that the punishments were significant. A similar privacy breach at UCLA hospitals led to celebrities' medical information getting leaked to tabloids in recent years, including details of Farrah Fawcett's cancer treatment showing up in the National Enquirer. Anderson said Kaiser does not believe any of Suleman's information was shared with the media, based on the results of their inquiry. The 33-year-old single mother of 14 gave birth to her octuplets on Jan. 26 at Kaiser's hospital in Bellflower, about 17 miles southeast of Los Angeles. Her attorney Jeff Czech said Suleman does not plan to file a lawsuit, though he suspects Kaiser employees were looking for medical information on Suleman's sperm donor. He said the name is not listed on the Advertisement medical records. "She trusts Kaiser and they said they'd look into it," Czech said. "We feel that they're on top of it and are taking care of it." Anderson could not provide details about when Suleman's medical records were accessed and by what kind of hospital employee. He said Kaiser had warned its employees about patient confidentiality rules before Suleman checked into the hospital in December. "Even though no one knew she was there, they knew she was going to have a lot of babies," Anderson said. "The extra monitoring he

Further proof that LA has it head in the clouds - A plan to overhaul the city of Los Angeles' computer system is raising concerns about the security of confidential information. The nation's second-largest city is considering dumping its in-house computer network for Google Inc. e-mail and office programs that are accessed over the Internet. But the city police union says it doesn't have enough information to determine if sensitive witness and investigation files will be secure from hackers. Google spokeswoman Aviva Gilbert says security "is built into the DNA of our products."

A plan to overhaul the city of Los Angeles' computer system is raising concerns about the security of confidential information. The nation's second-largest city is considering dumping its in-house computer network for Google Inc. e-mail and office programs that are accessed over the Internet. But the city police union says it doesn't have enough information to determine if sensitive witness and investigation files will be secure from hackers. Google spokeswoman Aviva Gilbert says security "is built into the DNA of our products."

"Two L.A. traffic engineers who pleaded guilty to hacking into the city's signal system and slowing traffic at key intersections as part of a labor protest have been sentenced to two years' probation. Authorities said that Gabriel Murillo, 40, and Kartik Patel, 37, hacked into the system in 2006 despite the city's efforts to block access during a labor action. Fearful that the strikers could wreak havoc, the city temporarily blocked all engineers from access to the computer that controls traffic signals. But authorities said Patel and Murillo found a way in and picked their targets with care -- intersections they knew would cause significant backups because they were close to freeways and major destinations. The engineers programmed the signals so that red lights for several days starting Aug. 21, 2006 would be extremely long on the most congested approaches to the intersections, causing gridlock. Cars backed up at Los Angeles International Airport, at a key intersection in Studio City, at access onto the clogged Glendale Freeway and throughout the streets of Little Tokyo and the L.A. Civic Center area, sources told The Times at the time. No accidents occurred as a result. As part of their plea deal, the engineers agreed to pay $6,250 in restitution and completed 240 hours of community service."

Don't underestimate the maddening complexity and considerable costs of digitizing health care records and processes. That was the overarching message from a dozen or so health care players, some of them doctors, following my recent column urging the industry to bring its IT practices into the 21st century. A few readers took issue with my labeling health care practitioners as "laggards." In fact, argues Dr. Daniel Essin, former director of medical informatics at Los Angeles County + USC Medical Center, "physicians are, and have always been, early adopters of technology." Essin, who's now chairman of an electronic medical records vendor, ChartWare, says many physicians have made multiple attempts to implement EMRs but failed. He cites six main reasons: * They can't articulate a set of requirements against which products can be judged. * EMR systems aren't flexible enough, requiring workarounds even before their implementation is complete. * There's a mismatch between the tasks products are expected to perform and the products' actual functionality. * Some systems are conceived as a "simple" add-on to the billing system. * System workflows consume way too much physician time and attention. * There isn't adequate integration between internal and external systems. Related to most of those obstacles is cost. One EMR kit at the entry level, offered by Wal-Mart's Sam's Club unit in partnership with Dell and eClinicalWorks, is priced at around $25,000 for the first physician and $10,000 for each additional one. After installation and training, annual maintenance and support costs are estimated at $4,000 to $6,500. That's still not chump change, especially for the smallest practices.

making best indexing in goggle and bing. RADJASEOTEA is a master of backlinks. You want indexing in goggle and bing. LOOK THIS www.fiverr.com/radjaseotea/making-best-super-backlink-143445

Purdue University last month reported its seventh data breach in the past four years. But Purdue is hardly alone. According to my records, over 300 publicized privacy incidents have occurred at U.S. institutions of higher learning since 2001, with at least 53 colleges and universities experiencing multiple breaches (see table at end of article). The regular stream of university data-breach reports has prompted Adam Dodge, assistant director for information security at Eastern Illinois University, to devote a blog - Educational Security Incidents - to the topic. When I last covered the issue four years ago (see "Security breaches challenge academia's 'open society' "), universities were the leading sector for publicized breaches. The same is true today. What's going on? Why haven't things changed? John Correlli of Los Angeles-based JMC Privacy Consulting Group has some answers. Correlli recently published a detailed analysis of the topic, "Breaches in the Academia Sector." Correlli identifies the top three root causes of university breaches: unauthorized access, usually inside jobs; accidental online exposures; and stolen laptops. "Privacy governance in academia is far too frequently thrown into the laps of the IT folks, who are then told, implicitly or explicitly, that privacy isn't a priority until it's a problem," Correlli told me.

Facebook has been in the news a lot lately, and that's not good news for Chris Kelly, who is the chief privacy officer for Facebook, and - as we've reported - is quietly exploring a possible run for the Democratic nomination for state attorney general. Kelly was at the center of a firestorm this week regarding changes in Palo Alto-based Facebook's terms of service, which critics argued gave the social-networking site control over members' uploaded material, including photos, seemingly forever. On Wednesday, Kelly told CNN that the company will listen to complaints. The company's official blog now outlines how it has pulled back but Facebook has faced other problems that could hamper Kelly's efforts to run for a California political post. Last year, as Cnet reported, the firm reached an agreement with New York Attorney General Andrew Cuomo after an investigation of complaints that Facebook hadn't addressed consumers' complaints of "harassment and inappropriate conduct" regarding underage members. Facebook officials have said they are cooperating with law enforcement to protect their users from predators. But with the Democratic AG race already looking crowded - with San Francisco District Attorney Kamala Harris and Los Angeles City Attorney Rocky Delgadillo in the mix, among others - Democratic consultants are watching with great interest. Poke this, friends: Could this be the juicy stuff of television ads in a Democratic law-and-order race in California?

President-elect Barack Obama has promised to computerize all of America's medical records within five years. He made the pledge last week in a speech at George Mason University. "This will cut waste, eliminate red tape and reduce the need to repeat expensive medical tests," he said. "But it just won't save billions of dollars and thousands of jobs, it will save lives by reducing the deadly but preventable medical errors that pervade our health care system." But the road to digitized medical records will be a tough and expensive one, CNN Money reported. Today, only about 8% of the country's 5,000 hospitals and 17% of its 800,000 physicians use electronic medical records. There is also the issue of patient privacy. Numerous hospitals have faced security issues since moving to electronic medical records. The Industry Standard reported on a security breach at a Los Angeles hospital last month. And then there is the cost. Studies done by Harvard, RAND and the Commonwealth Fund peg the cost of the digitization plan between at least $75 billion to $100 billion, according to the CNN article. However, the health care industry spends $2 trillion dollars a year, so the $100 billion may be well worth the long-term savings.

"Fomer UCLA Healthcare System researcher Huping Zhou has pleaded guilty to violating parts of the Health Insurance Portability and Accountability Act and could be one of the first people in the country convicted under the law, federal authorities announced Friday. After learning he was to be let go, the 48-year-old is alleged to have accessed the UCLA patient records system 323 times during the three-week period, mostly to check out the files of celebrities, according to the U.S. Attorney's Office. The names of the targeted stars have not been revealed. Federal authorities say Zhou admitted to accessing the records -- cruising files that were not necessary to view as part of his job -- under a plea agreement. He'll face a judge for sentencing March 22. It's not clear what kind of punishment the U.S. Attorney's Office will recommend in exchange for his cooperation."

"Craig Newmark, founder of Craigslist and a customer-service guru, was riding on a public train in San Francisco, California, recently when something common but annoying occurred: The railcar filled with people and became uncomfortably hot. If the inconvenience had happened a few years ago, Newmark said he would have just gone on with his day -- maybe complaining about the temperature to a friend. But this was 2009, the age of mobile technology, so Newmark pulled out his iPhone, snapped a photo of the train car and, using an app called "SeeClickFix," zapped an on-the-go complaint, complete with GPS coordinates, straight to City Hall. "A week or so later I got an e-mail back saying, 'Hey, we know about the problem and we're going to be taking some measures to address it,' " he said. Welcome to a movement the tech crowd is calling "Gov 2.0" -- where mobile technology and GPS apps are helping give citizens like Newmark more of a say in how their local tax money is spent. It's public service for the digital age."

Maybe Craig of Craigslist has finally found something to do with technology besides making it easier to find a prostitute in Los Angeles?

Facebook founder Mark Zuckerberg has responded to the privacy concerns raised in this post by Consumerist. The post pointed out that a change Facebook made to its terms of service left the impression that the social network could keep and use copies of user content (e.g. photos, notes, and personal information) in perpetuity even if users removed the information and closed their accounts. "One of the questions about our new terms of use is whether Facebook can use this information forever," Zuckerberg wrote. But, oddly, he did not answer that question. Instead he opted for a rather roundabout explanation: if you send a friend a message via Facebook's e-mail system, Facebook must create mutliple copies of that message -- one for your "sent" message box and one for your friend's inbox. That way, if you leave Facebook, the copy your friend has would not be deleted. Fair enough. The implication is that, by extension, Facebook also keeps copies of all your other information, too. But the e-mail example has a major hole in it. Copying content makes sense for e-mails, where the medium itself depends on messages being copied. The thing is, Facebook users generally do not 'send' other types of content to one another, including photographs. Rather, they post them on their own profiles for others to stop by and see. There's no obvious reason that Facebook would need to perpetually store multiple copies of photographs -- because, as far as the user is concerned, they appear only in one place. Plus, Zuckerberg seems to underestimate his users' understanding of e-mail. My guess is most Facebook users don't think that if they close an e-mail account that all the e-mails they've ever sent will disappear. Frankly, it's not e-mails that are at issue here; it's this other, more personal category of content -- the stuff that people post within their own digital walls. Zuckerberg goes on to write that despite the presence of "overly formal and protective" language that Facebo

In October 2001, the Bush administration took an administrative action that would prove sadly symptomatic of its rule. John Ashcroft, then the attorney general, issued a memorandum warning against casual release of information to the public under the Freedom of Information Act. Such releases, Ashcroft said, should be made "only after full and deliberate consideration of the institutional, commercial and personal privacy interests that could be implicated." In case anyone missed the point, Ashcroft added that any bureaucrat who said no to such a request could "be assured that the Department of Justice will defend your decisions unless they lack a sound legal basis." It goes without saying that Ashcroft did not promise any such defense of government employees who released information under the terms of the act. If cavalier disregard of the law and the public's right to hold its government accountable were hallmarks of the recently departed administration, we can only hope that President Obama's response signals a new approach. One of his first presidential acts was to issue a memo to federal agencies on the Freedom of Information Act. It opens by quoting former Supreme Court Justice Louis Brandeis' pronouncement that sunlight is the "best of disinfectants" and continues by trumpeting the act as "the most prominent expression of a profound national commitment to ensuring an open government." Where Ashcroft searched for excuses to withhold information, Obama directed all agencies to "adopt a presumption" in favor of releasing it.

Hunch.com helps users search for answers -- but first, it performs a detailed search on the users themselves. Launching today after a year in development, Hunch aims to supply users with computer-generated advice on thousands of lifestyle and consumer questions: What kind of dog should I buy? What should I get dad for Father's Day? Which book by George Orwell would I like? Most important, though, Hunch is not a search engine. Rather than scouring the open Web for information, as Google, Microsoft's new Bing and scores of others do, or collating written opinions, as Amazon.com does, Hunch computes answers by comparing what it knows about you to what it knows about people like you. "Ultimately, what we're doing is providing a kind of shortcut through human expert systems," said Hunch founder Caterina Fake, who also started Flickr.com, the popular photo-sharing site that was acquired by Yahoo in 2005. By first inviting users to answer as many as 1,500 questions about themselves -- an addictive kind of personality test that involves such diverse questions as political orientation, relationship status and whether you believe in UFOs and keep your closet organized -- Hunch looks to assemble a demographic profile whose depth could rival anything in the commercial universe. The New York company also believes that users stand to benefit from this kind of large-scale data farming -- not just from getting better answers, but also from discovering the many microdemographics to which they belong. Hunch also says it will not sell user data to marketers. But this promise, written into the site's privacy policy, is not precisely a legal contract, said Siva Vaidhyanathan, a new-media scholar at the University of Virginia, and the difference leaves the data it collects in a fuzzy domain.

The Kaiser Permanente hospital in Bellflower has been hit with a $187,500 fine for failing for a second time to prevent unauthorized access to confidential patient information, state pubic health officials said today. [Updated at 3 p.m.: A spokesman for the hospital said the fine was part of the ongoing investigation into employees improperly accessing the medical records of Nadya Suleman and her children. Disciplinary action has been taken against the employees, said Jim Anderson, a hospital spokesman. All the incidents occurred in January; a previous post said they had occurred in April and May.] State officials said Kaiser Permanente Bellflower Medical Center compromised the privacy of four patients when eight employees improperly accessed records. This is the second penalty against the hospital, officials said. The hospital was fined $250,000 in May for failing to keep employees from snooping in the medical records of Nadya Suleman, the woman who set off a media frenzy after giving birth to octuplets in January. The fine was the first penalty imposed and largest allowed under a new state law enacted last year after the widely publicized violations of privacy at UCLA Medical Center involving Farrah Fawcett, Britney Spears, California First Lady Maria Shriver and other celebrities. "We are very concerned with violations of patient confidentiality and their potential harm to the residents of California," said Dr. Mark Horton, director of the California Department of Public Health. "Medical privacy is a fundamental right and a critical component of quality medical care in California."